My apple tv wont connect to i tunes store, but it will to net flix

my apple tv wont connect to i tunes, but it will connect to netflix

Youtube is a different service and server.
Check the network
What is the current connection, use speedtest.net
If on wifi try ethernet
Make sure router is up to date. DNS should be set to automatic (settings - general - network)
Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise.

Similar Messages

ITunes will not connect to the ITunes store but it will connect to the ITunes internet radio.

Tried everthing, reinstalled ITunes in a specific orfer, flushed the DNS, latest version of ITunes, checked computer clock, windows 7 firewall,
and still can not connect to ITunes store but I can open ITunes radio. Help!!!

Do you see an error message when trying to view the iTunes Store?
This Apple document, might be able to fix it for ya -> iTunes: Advanced iTunes Store troubleshooting
If you're just seeing a blank iTunes Store, you could also try resetting Winsock. It worked for some in this thread (iTunes 10.4) -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

TS1538 my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

You can try entering restore mode. See: http://support.apple.com/kb/HT1808

HT1386 i phone wont restore and now it wont connect to i tunes

I called at&t about unlocking my phone becase im overseas right now, and during the restoring process it failed and now my phone wont connect to i tunes or anything.

This worked!
Nothing worked until i finally went to 8.1.10 FIRST. I had this same problem last week, updating a customer’s 3G to 3.0 from 2.2.1, on a MAC (using iTunes 8.2.1)! I tried on 2 different macs, 2 different sync cables, a bootcamp Vista SP1 on my MBpro and then XP pro SP3. All registered a 1602, 14 or 16 error everytime, about halfway through the update on the iPhone. I also tried removing the old 3.0 update and prefs file from the user data > app > apple directories with no luck. Also tried reinstalling itunes on the Mac.
What finally worked was:
uninstall itunes (if you have anything above 8.1.10).
move your itunes library file (for windows, it’s located under the iTunes directory, usually called iTunes Library.itl). You want iTunes to create a blank file since your 8.2.1 upgraded itl file won’t work with 8.1.10.
put your ipod into DFU mode
restore your iPhone to 2.2.1 using iTunes 8.1.10 (go here to download older versions of iTunes)
use the same site above to download 8.2.0 (not 8.2.1).
install 8.2.0 and connect your iPhone. It will notify you about the update. Download & install the 3.0 update (if you uninstalled, the 3.0 update should be deleted).
upgrade back to 8.2.1
move your library (itl) file back. To be safe, I would hold the shift key down to select your 8.2.1 file (even if it’s named the same as the one you created from iTunes 8.1.10).
1 hour later, I have everything updated. All I can say is that there’s a bug in 8.2.1 that wasn’t there in 8.2.0. I updated my iPod Touch first gen no problem with 8.1. Hope it works for others.
iPhone 3G iPhone OS 2.x Upgrade from 2.2.1 to 3.0

My i-phone wont connect with i-tunes

my i-phone 3gs wont connect 2 i-tunes 4 some reason

are you on latest version?
did you reboot your computer?
is it properly connected?
are you using a usb hub? if so, dont.

I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-07-01 22:20:33.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

TS1424 My iPod wont connect to the iTunes Store when I am about to buy an app what do I do?

My iPod wont connect to the iTunes Store when I am about to get an app when I go to enter my password it says it can't connect to iTunes Store. What do I do?

Don't worry a lot of people, including me, are having this problem. I think it's a problem going on at Apple's end, hopefully it will be up soon.

I-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).

Hi
My i-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).
I have updated the latest OS 6.0 in my i-pod touch.
Kindly send the solution
Regards
Deepak
<Email Edited By Host>

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Also, you are not addressing Apple here. We are all just users like yourself.

I-tunes cannot connect to I-tunes store

I just downloaded I-tunes 7, now when I go to the music store it says that it cannot connect to I-tunes store, and the network connection was confused.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

Can`t get a connection with i-tunes store, although ID and password are correct. A lot of app-updates are not possible

a connection to i-tunes store is not possible

Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430 and try again.
Reset the device and try again. (Same article as above.)
Sign out of your Apple ID in Settings > iTunes & App Store, and then sign back in and try again.
Delete the App, and then reinstall it and try again.

When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT4113 My Ipad is disable.Now connected to I tune. But still cannot reconginsed it. Need help.

I am out of my place now. Due to some error, I used different pass code. Now my Ipad is disable. I manage to connect to I tune. But still cannot recongibse the Ipad.
Need help to restore the I pad .
Thanks

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action

HT5622 Can't connect to I tunes store keeps saying retry...

Can't connect to i tunes store keeps saying retry

Look for help here.
Can't connect to the iTunes Store - Support - Apple
And Here...
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight
You can also try resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1424 can't connect to i tunes store for app update only

Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
But to do any apps download it works fine and i don't get this message?

Hello Barneykaren,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

My apple tv wont connect to i tunes store, but it will to net flix

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