My AppleID has been disabled.  I reset my PW and it is still disabled

My AppleID has been disable. I reset my PW and it is still disabled

Hello gcartano,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information relevant to your question:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
Reset your account password
If your account was partially disabled for security reasons, use iForgot (http://iforgot.apple.com/) to reset your account. This should restore your access to the disabled services. You can also click the “Reset Password” or “Forgot Password?” buttons that appear in the alert message.
Note: If you are an iCloud user, when prompted to enter your Apple ID, be sure to type your full email address. For example, [email protected] or @mac.com.
Additional Information
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
Thanks,
Matt M.

Similar Messages

  • TS2446 I have reset my password but the App store is still popping up a message that my appleID has been disabled

    I am trying to install an app from the app store and because I have multiple apple IDs (liek many others) I tapped in the wrong password and got the "your appleID has been disabled" pop p. I have now reset the password again but the pop up still appears. Any suggestions please?
    many thanks

    full marks to apple support for resolving this quickly and painlessly, at least after stumbling through the security questions and identity verification. So many passwords on so many devices and apps these days...

  • Your appleid has been disabled

    It's been over couple of months,I been trying to access and update my macbook pro applications,whenever i am trying to login the message pops up and says your appleid has been disabled contact support. It all started when someone used my account and downloaded content without my knowledge,through my e-mail i came to know about the transaction. Instantly i send the mail regarding this transaction and apple support disabled my id. After that i was been told to change my password,i did the same and my id was re-enabled,Thanks to apple support. But that time i was not able to use the same card for transaction,i was been told to change the payment options,as i cant change my card cuz i have only one bank account and only one debit card that too with ICICI bank,India. Now,out of nowhere i received the message your appleid has been disabled and again i cant update my macbook pro apps. So,there are 2 issues
    1. Cant login using my apple id
    2. Cant use the same card for the transaction in the appstore.

    I recently helped someone with a similar issue. Someone had stolen their credit card information and used it with a completely unrelated iTunes account. Apple went on to disable every account that this family used because they had that same credit card associated with it. So, if your about to charge back iTunes charges on your credit card because you didn't do it, change your payment method first. I was able to call 1-800-APL-CARE to get it fixed. Whenever they tried to do something else to correct it like resetting my password, I'd tell them "my brother just recently had this problem and said you guys chatted with the iTunes team to fix it." Once the agent did that, the accounts were working again, good luck to everybody that has to call Apple to get this resolved.

  • HT201272 Says my appleID has been disabled but I am signed in?  What is going on.

    I just got an iPad and I signed into iTunes and the app store but when I try to download i get an error message saying my appleID has been disabled.  I have checked my account and have no clue what is going on.  Any suggestions.

    Reset password: http://iforgot.apple.com.
    If you still get the "disabled" message, contact iTunes Support: http://apple.com/support/itunes/contact/

  • HT4993 I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

    I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

    EdwardGlenn wrote:
    Lol the U.S.A.
    And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
    Anyway, good luck. I hope that you are able to get this resolved quickly.

  • TS2446 Keeps saying "Your Apple ID has been disabled."  Tried resetting my password and I'm still getting same message

    Keeps saying "Your Apple ID has been disabled."  Tried resetting my password and I'm still getting same message

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT5622 Appleid Has Been Disabled

    Hello
    I keep getting the message "Your Appleid has been disabled".  It does not say "For security reasons", how can I know what is wrong?
    Thank you

    This document helps to explain the difference and tells you what to do.
    Apple ID is Disabled - Apple Club

  • TS2446 my appleID has been disabled

    I changed my password and it still says appleId has been disabled

    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

  • HT5622 Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

    Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

    If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92653)

  • My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi.  Now it is no longer working?  Any ideas?

    My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi.  Now it is no longer working?  Any ideas?

    Basic Troubleshooting Steps when all else fails
    Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
    Relaunch the App and try again.
    Restart the device. http://support.apple.com/kb/ht1430
    Reset the device. (Same article as above.)
    Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    - Have you tried the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - You can try disabling the camer notification
    http://support.apple.com/kb/TS1500
    - Do you have any camera, scanner or similar software installed?  That may prevent iTunes from seeing the iPod.

  • ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

    ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

    Try resetting it while it is connected to power: Hold down the home and sleep button, wait for the Apple logo, let go of the buttons. It is connected to a wall charger?

  • My ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?

    my ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?

    Hello Elliiee,
    The steps detailed below can help stabilize your iPhone.
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • HT4910 Hi, i have an iPad4 and for the last two days it has been stuck with the iCloud Backup pop up.  I cant click on OK or turn it off.  It has been connected to a wifi network and left locked and plugged in all day. Any one got any ideas please?

    Hi, i have an iPad4 and for the last two days it has been stuck with the iCloud Backup pop up.  I cant click on OK or turn it off.  It has been connected to a wifi network and left locked and plugged in all day. Any one got any ideas please?

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.  I have tried re-installation but still have the same problem.  Could you please forward a solution to this problem.

    My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.
    I have tried re-installation but still have the same problem.
    Could you please forward a solution to this problem.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for