My AppleTV cannot set date and time. I've reset it, but after 3 hours, it is still trying

My AppleTV used to work fine. Someone messed with my Time Capsule, so I had to have it worked on. Since it was messed up, the AppleTV can't function. I reset it and updated everything. It said "Activating" and "setting date and time". After 3 hours, it is still trying to set the date and time. Now what do I do? Thanks for any help.

As I previously wrote in a former post:
I will first assume you are still setting up your new Apple TV. Is this is the case, use a website like canyouseeme.com to check if port 123 is open. If it is not, this is your issue of your Apple TV not being able to connect to the timeserver. Try contacting your Internet Service Provider for help with opening this port.
Otherwise, try hard resetting your Apple TV by disconnecting all power for 30 seconds. If the problem still persists, you may try hard resetting your router by also unplugging all power for 30 seconds.
Hope this worked out well for you. If you are having further troubles you can always connect it to iTunes using a micro-usb and restore it. Lastly, the Genius Bar will be more than happy to fix the problem for you if you'd like to make a reservation for your local Apple Store.

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I am getting a message "setting date and time...." but nothing happens

My Apple TV has stopped working. I start up and it says "setting date and time...." but I cannot access the internet.

Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router.
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

HT3180 cannot set date and time

how do I set date and time

Here is the solution:
Download Apple Configurator from the App Store
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Follow the directions on this link: http://techjournal.318.com/apple-tv/install-a-profile-on-apple-tv-using-configur ator/
You will need a micro-USB to USB connector --
Be sure the plug in the Apple TV *FIRST* ~b e f o r e~ the USB cable is plugged in.
It works like a charm!!
Enjoy!

Cannot set date and time

I am in the UAE and brought over an Apple TV 3rd generation from the US but cannot get it to set the date or time. This product has not been released yet in this country.

Here is the solution:
Download Apple Configurator from the App Store
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Follow the directions on this link: http://techjournal.318.com/apple-tv/install-a-profile-on-apple-tv-using-configur ator/
You will need a micro-USB to USB connector --
Be sure the plug in the Apple TV *FIRST* ~b e f o r e~ the USB cable is plugged in.
It works like a charm!!
Enjoy!

HT1600 appleTV not setting date and time

cause of why apple TV not able to identify itunes to set date & time, gen 2 ?

Morning bmrug,
Thanks for using Apple Support Communities.
make sure your router isnt blocking ports.
For more information on this, take a look at this article:
Apple TV: TCP and UDP ports and protocols used
http://support.apple.com/kb/ht2463
TCP port 123 is used to communicate with a network time server.
Best of luck,
Mario

HT3180 Cannot set date and time keeps waiting

Can anyone help

Here is the solution:
Download Apple Configurator from the App Store
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Follow the directions on this link: http://techjournal.318.com/apple-tv/install-a-profile-on-apple-tv-using-configur ator/
You will need a micro-USB to USB connector --
Be sure the plug in the Apple TV *FIRST* ~b e f o r e~ the USB cable is plugged in.
It works like a charm!!
Enjoy!

HT3180 Can't set date and time on apple tv

I cannot set date and time. Help!

It is having trouble connecting to the network. Make sure location is set correctly. DNS should be set to automatic (settings - general - network). If on wifi try ethernet. Reboot ATV and router.

All of a sudden my ATV came up with a message stating trying to set dat and time however cannot access. Could this be due to the recent hacking of Apple or is it something new. How do I fix?

All of a sudden my ATV came up with a message stating trying to set date and time however cannot access. Could this be due to the recent hacking of Apple or is it something new. How do I fix?

Welcome to the Apple Community.
It's not related to any hacking.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    1.    Restart the Apple TV (Settings > General > Restart).
    2.    Restart the Apple TV by removing ALL the cables for 30 seconds.
    3.    Restart your router.
    4.    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5.    Restore the Apple TV (Settings > General > Reset > Restore)

Cannot get pass the "Setting date and time" screen

Hi, I am faced with a very serious problem... someone please help!
I bought home an Apple TV (2nd generation) for my parent overseas, but when I switched on - it got stuck on "Setting date and time" screen and cannot continue. Pressing "menu" button (or hold on for many seconds) does not work at all! I am stuck in that screen. Restart the Apple TV does not helped.
I thought it is the issue of the remote control (maybe "menu" key has failed), so I bought another one (the aluminum model) and the same issue persists! I tested the remote control on Mac (boot up and press menu key, using Better Touch Tool... both shows the menu key is working).
What shall I do? Thanks!

is it connected to the internet either wired or wirelessly

HT1595 My AppleTV seems to be stuck on the "Setting Date and Time" load page

I just moved from a house to an apartment and when I hooked up my appleTV it said "Setting date and time" with a spinning load wheel and it's been doing this for a long time now. I hit MENU on the remote and tried going to Settings> General> Network like it said at the bottom of the screen, but nothing happened. It's connected to the right WiFi network, but the only icons it shows on the home screen are the 'Computers' icon (for Home Sharing) and the 'Settings' icon. My movies, music, tv shows, netflix etc. icons aren't showing up. I restarted it and got as far as the "Setting date and time" load page again, where it just sits and loads.

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
    1.    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2.    Also try restarting the router.
    3.    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

Set date and time

I recently updated the apple tv .It was fine after the update although i did not use it as i was on my way out after the update.Days later when i put in on it cant seem to open itunes.reason being network time cannot be updated.i tried sighning out and now i cant sighn in.I tried reset that just brings me to a halt on screen that says activating setting date and time.Does any one know whats going on.Is the time server down ? Or something .Itune store sighn in works well in my pc ,ipad and other devices no problem.
And i tried putting off all firewalls in router but no luck.
Its connected wirelessly to the same router which normally works
Any idea guys

HI
I have tried everything possible such as router firewall settings changing DNS servers using WIFI and ETHERNET nothing works.Waited for more updates nothing so far.The only solution is to down grade the firmware through itunes .Using now 5.0.2 works like a charm .Don't wait any longer just search apple forum for procedure and follow.Use a mac better.It takes only 5 minutes for the process.All you need is a mac or windows pc,usb cable,the type that goes behind the apple tv,(I used a blackberry bold 9900 original cable),software known as ipsw.YOU DONT NEED TO POWER THE APPLE TV WHILE DOING THIS.IT WILL LIGHT THE LED FROM PC POWER.GO TO https://discussions.apple.com/thread/4419016?start=0&tstart=0 Read procedure written by cwlown .JUST MAKE SURE FOR MAC HOLD OPTION KEY DOWN THEN CLICK RESTORE .POINT TO THE DOWNLODED ipsw AND RUN.FOR WINDOWS HOLD SHIFT THEN CLICK RESTORE .POINT TO Ipsw download and run.There is no neen to unzip or extract ipsw.I had a problem when using windows xp ipsw did not show up as an upgradeable firmware therefore could not run it.I did not want to waste time and used the mac instead.I think renaming the ipsw in windows could have cleared the problem.Another thing is after the downgrade itunes will say that your APPLE TV is restored to its factory defaults don't worry the job is done ,check your software on the APPLE TV THROUGH your tv LOCATED at general then about.SETTING up the ATV first connect the wifi or lan cable select location first THEN sign in.

Iit is setting date and time but keeps going in circle . but never sets up

Try to use apple tv. But when turn it on. It is setting Date and time? But the cursur is just going around and around and nothing happen for a while. It doesnt set the time or date, so can watch apple tv.?why?

I have had this frustrating problem twice. Combinations of resets, restores, restarts of routers etc have been generally unsuccessful.
My Apple TV2 has full internet connectivity (through a internet cable, connected to a D-Link gigabit switch, connected to a Generation 4 Apple Time Capsule, connected to a high speed Comcast ARRIS modem).
The Apple TV2 works well with AirPlay, Youtube, HD movie trailers, HomeSharing music and photos, etc, but won't connect to NetFlix, allow movie rental, or allow iTunes purchased home computer programs to display due to not being conneted to an iTunes account.
And I can't connect to the iTunes store because the "time and date cannot be set".
Note that my iMac is connected to the same gigabit switch as my Apple TV2 and it can automatically set time and date, just fine. I tested by turning off the auto set, setting the wrong time, then turning it back on and having the system time and date properly reset... twice!
This time, my problem was solved by going into the Time Capsule, changine IPv6 setting from HOST to "Local Link". The Apple TV2 immediately knew the time and was able to connect to the iTunes store.
I recall that last time I "fixed" this problem, I changed that same setting from Local-Link to Host.
I agree with lagoed, Apple should fix this vexing problem, the sooner the better.

I get the message on Apple TV "setting date and time"

I get the message on Apple TV "setting date and time", but seems to be stuck in that action. When I check, network settings, everything seems OK. Any suggestions?

This will normally happen if you continually turn the AppleTV off at the wall (happens each time you turn it on). If its stuck on that, just turn it completely off, then see if it gets stuck on that again. If it keeps getting stuck (as in for more than 5 minutes) on it, plug it into your computer and attempt to update the AppleTV. You may need to restore it if the software is already up to date or it's still not working after the update.

How do I set date and time on apple tv?

How do I set date and time on apple tv?

Fixed the same problem, STEPS
1. Reset your apple TV
2.It will again stuck on that setting, ignore it by press menu
3. Unplug ethernet wire
4. Try to connect with wifi, it should be work with wifi connection as mine.
5. Then you can switch back Ethernet wire after get fixed.
Thanks. Lemme know dude if it's work.

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I want to set date and time for the mail sent by my application.
So how to set date and time for my mail.

msg.setSentDate(new Date());Where msg is an instance of javax.mail.Message.

My AppleTV cannot set date and time. I've reset it, but after 3 hours, it is still trying

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