My Applications keep Freezing - Brand New Mid-2010 iMac. Please Help
Hello - I am extremely frustrated because I just received my brand new iMac in the mail (27" i7 2.93GHZ / 2 TB HD / 4GB 2x2 SDRAM) and my applications keep freezing.
Let me give an example -
I keep trying to open iPhoto so that I can import and export photos from my other Mac and my iPhone. Just about any time I do any big upload, the whole iPhoto freezes on me and I have to force quit.
Another example (the one that is bugging me most right now): I am trying to paste 3 pages of text into a word document in Microsoft Word, and every time I attempt to do this, Word freezes.
I understand these are both rather minor in the grand scheme of things, but I just got this fricken thing and I'm hoping I can take some measure to avoid my applications freezing... Do I not have enough memory for running these simple day-to-day tasks? I was thinking about buying 2x 4GB OWC memory to make my computer 12GB instead of 4GB. Please help - I'd love to hear any opinions. Should I take it in? Or is it a simple fix? Even when I first booted my computer there was lag getting the introduction information to load.
Dang...
I was hopeful that this would have solved the problem. Unfortunately, it must be a software problem of some sort. I reset my PRAM(?) and did the disk utility cleanup or whatever it is called. I do appreciate you giving your 2 cents. Does anybody else have any ideas? Microsoft Office is still freezing up when I try to paste something from the internet -- Oddly enough, it isn't happening when I'm posting text from some websites, but is from others. The firewall is turned off, so I don't think its a security issue. Please help! I need some way to put my academic transcript in a word file so that I can email it for reference, so this is kind of urgent! Thank you.
Should I try a software update?
Message was edited by: kmtowel
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When you restore, you can restore from backup or as new.
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Plethora of problems on brand new mid 2010 13" MacBook Pro
This computer is about a month old and has been behaving very strangely since just a few days into its life.
Symptoms:
1. Computer would freeze or otherwise become unresponsive after being woken from sleep.
2. Music would keep playing long after iTunes has been shut down. Repeatedly starting up iTunes again and shutting it down only produced an additional layer of sound. Only remedy was to reboot.
3. Freeze (I gave up waiting after half an hour) on the boot HD choice screen for Bootcamp with Windows 7. It would keep displaying the 2 hard drives on a grey background, fans would spin up, northbridge felt incredibly hot. After about 5 attempts with booting directly into Windows 7 from Mac OS X from the System Preferences > Startup Disk pane, the choice screen started working properly.
4. Safari 5 sometimes slows down and/or beachballs, plus often crashes while browsing casually. I have not been able to find the source of this problem. It's not Flash, not embedded Quicktime video, I don't know what it is.
5. Computer would randomly adjust keyboard backlighting and screen brightness without any change in light conditions, in the middle of the night for example. Manually adjusting screen brightness right after waking the laptop from sleep recently froze it indefinitely.
6. Mouse cursor sometimes lags for a second or so, only to recover in performance.
*I tried to fix the problem:*
1. Running all the latest software possible, on every front, down to plug-ins and 3rd party apps. Never attempted any system modifications, themes, or other mods.
2. Checked HD with Disk Utility, repaired permissions. Same again, but with Drive Genius 3. No problems were detected.
3. I have reset my PRAM and the SMC/PMU.
Results:
1. Fan now speeds up uncontrollably and randomly almost up to the maximum 6200 rpm. I have never, ever, witnessed such speeds before under any amount of load. This can occur while browsing the Finder, while watching HD video off Youtube with ClickToFlash, or while looking at simple text webpages. The fan would never spin up this much before, not even while attempting to watch 4K video in Flash which I suppose is quite taxing.
2. None of the other problems have gone away.
3. In Windows 7, I still got solid gaming performance, although I have obviously never let it fall asleep under Windows in sheer fear of what might occur. I have not tried running Windows after the PRAM and SMC/PMU reset yet.
Questions:
1. Is this normal to occur on a brand new laptop? If it isn't, what can I do to fix it?
2. If there is nothing else I can do, how can/will Apple help me? I am tired of not being sure whether or not my computer will perform or not, and I need it for things like rushed coursework and presentations.
Thank you all for your advice in advance. I am truly frustrated and will appreciate all the help I can get.Since waking it up 2 hours ago, I can no longer use the MacBook Pro in OS X. It unavoidably freezes right after connecting to the internet.
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Advice on buying a new Mid-2010 iMac
I'm going to buy a new iMac and I'm trying to decide between two configurations:
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2. 27-inch/2.8GHz i5 (Quad Core)/4Gb RAM
Both model cost almost the same (number 2 configuration is slightly pricier).
Number 2 configuration is very appealing for it bigger screen and better graphics card, but I'm not sure if a 27-inch screen will fit in my working space.
Any thoughts are welcome.Well, I'd suggest going to Apple's site, getting the physical dimensions for both systems. Then find some old cardboard boxes or something so you can make them out to be roughly the size of each system. That way, you can get an idea of how they will look where you're thinking of putting whichever one you get. If the 27" fits, I'd definitely give that one the nod. RAM will only get cheaper third party, especially since we're in the immediate aftermath of the latest price fixing bust of RAM makers. It'll probably be 2-3 years before they start jacking prices up again. You can add more RAM to the 27" later for a lot less than Apple will charge you. You could replace them a couple times over for what Apple will charge you. But, if a 27" is going to be too big, none of that really matters.
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I just bought a second hand ipod touch 3rd generation.then i added musics from my laptop to my ipod
Suddenly all my installed application freezes.when i tried to download again from the store,still my ipod
apps freeze including the apps that i just download..what will i do? Ill appreciate any answers..See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
The ipod will charge and allow me to access it/touch screen still works. When you click on an ap it is very delayed accessing. Sometimes music takes a while to show up, other times it freezes altogether.
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ThanksThe steps given above would be the correct way to utlize Air Print.
AirPrint makes printing your email, photos, web pages, and other documents easy with no software to download, no drivers to install, and no cables to connect. Simply hit 'print' and continue surfing the web without a single interruption.
A quick workaround, for your issue would be to download HP ePrint Home & Biz app from the app store which will help with finding printer on network and give you diffrent print options.
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3. In the Apps Store Search feature, type HP ePrint Home & Biz , and then tap Search .
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Although I work for HP, my posts and replies are my own opinion and not those of HP. ..... -
I just updated my RAM (replaced the two 2 gig cards with two Corsair 8 gig cards) and I keep getting a crash report. I have a 21.5 Inch mid 2010 imac. I also am experiencing slow load times with Photoshop and when I try to open Final Cut it says that quartz extreme is not compatible and that I have no VRAM even though I do.
Here is the crash report:
Interval Since Last Panic Report: 5426204 sec
Panics Since Last Report: 2
Anonymous UUID: 2DD57DDB-BB42-5614-395A-CA6225BDAFD9
Wed Mar 20 11:36:53 2013
panic(cpu 0 caller 0xffffff801aa43d8e): "a freed zone element has been modified in zone: maps"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:219
Backtrace (CPU 0), Frame : Return Address
0xffffff81eb0eb950 : 0xffffff801aa1d626
0xffffff81eb0eb9c0 : 0xffffff801aa43d8e
0xffffff81eb0eba00 : 0xffffff801aa435d2
0xffffff81eb0ebae0 : 0xffffff801aa663f7
0xffffff81eb0ebb20 : 0xffffff801aa67398
0xffffff81eb0ebc70 : 0xffffff801aa6887c
0xffffff81eb0ebd20 : 0xffffff801ad5b8fe
0xffffff81eb0ebf50 : 0xffffff801ade182a
0xffffff81eb0ebfb0 : 0xffffff801aaced33
BSD process name corresponding to current thread: launchd
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 1070542822
last loaded kext at 707348380: com.apple.driver.AppleIRController 320.15 (addr 0xffffff7f9c53e000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch 3908
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 16 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341384758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3There have been a few reports on here where Corsair RAM seems to have caused users a lot of grief with crashes.
The recommendation on here, mostly, is to only buy RAM from macsales.com or crucial.com as they guarantee their modules will work and offer a no quibble lifetime guarantee.
I'd put the original RAM back in, return the Corsair chips for a refund and re-order from one of those two companies.
http://eshop.macsales.com/shop/apple/memory/iMac
http://www.crucial.com/ -
I can't install Mavericks on the new SSD in my mid-2010 iMac
I recently had my old 500 GB hard drive swapped out for a new 480 GB SSD on my mid-2010 iMac. I made a flash drive into an OSX Mavericks installer per instructions from online tutorials. With the flash drive inserted, I formatted the new SSD in disk utility and then selected it to install Mavericks. However, I can't complete the installation, which is supposed to take 26 minutes, because the screen goes black midway through. I tried this twice and the second time moved the mouse periodically to make sure that the computer wasn't going to sleep. Same thing happened. Installer says that the installation can be recovered, but it will not complete installation. Any advice much appreciated!
Wondering if this can be done
Yes.
http://www.ifixit.com/Device/iMac_Intel
Also I have 4 ram slots with 2gb in two of them can I install two sticks of 4gb in the empty ones without impacting performance
Yes. Recommended in pairs. So 2x2GB + 2x4GB SO DIMMS for a total of 12 would be fine.
http://eshop.macsales.com/shop/memory/iMac/2010/DDR3_21.5_27 -
After having to re-install my start-up drive recently I am getting a message with Adobe Premiere Pro CS5 that it can't find any "capable video play modules" and asks me to "update" my "video display modules". I am using a mid-2010 iMac 27" with OSX 10.7.3. How do I do this?
Premiere is an Adobe application and is supported in their forums.
Good luck.
x -
I am a teacher and have 50 mid-2010 iMacs running Windows 7 in my classroom. The computers did a Windows 7 automatic update on or around April 15, 2014. After that, each computer randomly freezes. Some are worse than others. Most of the computers freeze when a USB drive is plugged in and also when a pop-up shows up on the screen - especially the Java update. I have installed the most current Bootcamp drivers and run several anti-virus program searches. I've also tried the Microsoft Fix-it program and almost everything. Uninstalling the updates did not help. Can anyone help me out?
based on what you wrote this doesn't make sense
use system restore to rollback the machine prior to this update
LChappelear wrote:
Uninstalling the updates did not help. Can anyone help me out? -
Brand New Low Cost iMac keeps restarting
I have a brand new low cost iMac running OSX 10.9.4 and it restarts because of a problem at least once a day - I submit the error report to Apple each time, but I don't have one available to copy and paste here right now. Is there a way to get the report after I submit it? Anybody else having the same problem?
It's in warranty. Please make a Genius Appointment and take it in for service.
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I have a 21.5" Mid 2010 iMac with 16 GB RAM, running 10.8.5.
Problem #1
It's recently started doing some odd behavior when waking up from sleep. I have the screen saver set to come on after 5 minutes of inactivity and then the display and computer both sleep at 15 minutes.
When I try to wake the computer up by moving the mouse, it takes anywhere between 5-10 seconds for the password prompt to pop up and then it's another 2-5 seconds before it will let me type in the box. It also seems that when the computer sleeps, the wifi is disconnecting, because the computer won't have received any new email and all my mailboxes have the little exclamation symbol next to them.
After about 5 seconds or so once the computer fully wakes up, it reconnects and pulls all my new mail.
Problem #2
This usually happens when I just browsing facebook or youtube or something like that, but when I switch over to another application and come back to Safari, I will get the beach ball for a few seconds and then the computer will freeze. The mouse cursor turns into the little "I" symbol like when you go to type or highlight text. The only thing I can do at this point is a restart.
Problem #3
I have spaces set up with Safari, Mail, iCal, and iTunes in spaces 1, 2, 3, and 4. Most of the time I'm in Safari, but if I move to another space either with the mouse or the keyboard shortcut, to check for new mail, for instance, and go immediately back to Safari, it will on it's own jump back to the space I just left. It happens with any space no matter what. I use the option + arrow keys to go between spaces a lot.
Does anyone have any idea why this happens? Thanks for your help.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
My mid 2010 iMac is running very slow.
I have done all the usual things such as checking the disk is clean, closing unnecessary programmes etc. I would rather not replace what seems to be a good machine. Any ideas? Below is an etrecheck report on the machine:
Problem description:
I have 21.5 inch mid 2010 iMac running Yosemite. Its very slow, programmes keep crashing etc. Could you recommend any fixes rather than me having to buy a new one? The HD is less than half full.
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 12:26:08 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 20:6:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (661.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (581.54 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 337.55 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 14
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-01 12:10:03 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 337.55 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% mds_stores
0% bztransmit
0% bzfilelist
0% AppleSpell
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
120 MB Safari
47 MB com.avast.daemon
47 MB bztransmit
47 MB System Events
Virtual Memory Information: ℹ️
292 MB Free RAM
1.20 GB Active RAM
813 MB Inactive RAM
735 MB Wired RAM
39.95 GB Page-ins
838 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 04:20:24 PM Self test - passed
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crashHi Lex
Its bizarre to still see cleanmymac on report below. It wasn't listed in applications, and I just found a couple of files that I deleted. Anyway, here is the report:
EtreCheck version: 2.1.5 (108)
Report generated 3 January 2015 12:18:56 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 21:51:10
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (664.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (603.88 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 334.39 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-03 11:23:40 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 334.39 GB X 3)
Top Processes by CPU: ℹ️
8% backupd
3% WindowServer
0% mds
0% fseventsd
0% bzserv
Top Processes by Memory: ℹ️
228 MB Safari
168 MB Mail
101 MB com.apple.WebKit.WebContent
69 MB Finder
69 MB WindowServer
Virtual Memory Information: ℹ️
87 MB Free RAM
1.18 GB Active RAM
1.11 GB Inactive RAM
737 MB Wired RAM
54.29 GB Page-ins
41 MB Page-outs
Diagnostics Information: ℹ️
Jan 2, 2015, 06:28:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-02-182806_[ redacted].cpu_resource.diag [Details]
Jan 1, 2015, 02:28:20 PM Self test - passed
Jan 1, 2015, 01:31:20 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-01-133120_[redacted].hang
Jan 1, 2015, 01:16:02 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-01-01-131602_[redacted].hang
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash
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