My Apps icon in the dock now has a little red '1' in the upper right. Why?
I've clicked on the icon in the dock expecting to see why I have this alert, but nothing is obvious. It's like the email alert you get with Apple Mail.
Good morning, QuickAgPG,
I took a look at the site this morning. There are some good omens.
It appears that a Snow Leopard compatible version of the Solitaire game will soon be available, if that is the one you are unhappy about.
If it is other than Solitaire, the owner is an ex Apple man and one would have thought, more sympathetic to Apple clients. When you approached them on their site, what did they say?
One last point. If this is the Full Deck Solitaire it looks to be a free app from the App Store though I can't find a price if bought direct.
The choice would appear to be ... wait for the Snow Leopard update they write about or buy the new version direct. If the latter you will first have to remove the original app from your computer. App Cleaner will do that job.
Incidentally, I see you have a second thread elsewhere; not the best policy as it causes confusion.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
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Changing Account Information
http://support.apple.com/kb/HT1918
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Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
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Welcome to the Apple Community.
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scottkb2000 wrote:
I'm confused. I just got an email from Apple Support Community (updates) and I see that a "baltwo" response is marked "This solved my question" (no offense directed towards baltwo). The question just seems to be more defined, not resolved. This is an Apple OS problem (seemingly) and needs to be directed towards a technical representative, not the community. I would ask that if anyone knows how to push this issue towards Apple, that is where the solution lies.
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