My apps keep disappearing from my new iphone 5s. But I have a gift card with money. Why is this happening

I have the new iphone 5s and my apps keep disappearing why. I have money on a Visa card that I'm using so why is this happening

That purchased additional storage in your iCloud account.  Call the Apple online store for a refund if you don't need it (1-800-MY-APPLE in the U.S. and Canada).
The app store says that particular app is 296MB, which is large, but if you have 15GB available you have more than enough.  Make sure you are getting the available storage number from here:
If you are, try force closing the App store app by double-tapping the home button, locating the App store in the list, swiping up on the image above the icon to close it, then tapping the home button again.  Then lauch the app store and try purchaing the app again.

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