My apps on the creative cloud keep failing to download
my apps on the creative cloud keep failing to download
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
OS X 10.9.4
3.4 GHz Intel Core i7
16GB RAM 1333 MHz DDR3
237" iMacI wish. Just this ambiguous msg.
I've gone round and round their online support. Seems like it's all for specific apps. Can't find anything for the CC window itself. Screen capture attached.
Many thanks for your time! -
Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
RachelHi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora -
"Quit unexpectedly" for most of my apps from the Creative Cloud.
"Quit unexpectedly" I've been having this issue for most of my apps from the Creative Cloud everytime I hooked up my MacbookPro to a ViewSonic VG2436 Series monitor. Once I un-hooked my laptop all my Creative Cloud apps works fine. Why is it causing to quit unexpectedly when my laptop is hooked up to a monitor?
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I cannot download any apps from the creative cloud web site what can I do?
I cannot download any apps from the creative cloud web site, what can I do?
What problem you are facing? any error message.
What operating system? -
When I try to download an app from the Creative Cloud dowload page, all I get is a blank page.I have just joined - am I doing something wrong?
Hi Epoptops,
Please try downloading from a different browser and check. -
None of my apps on my creative cloud will let me download and use them
none of my apps on my creative cloud will let me download and use them
Dear Alison
Please provide a note of the error message that you are receiving during download of apps. Have you recently updated your version of the Cloud app? Has anything else changed? -
Hey all,
I keep getting this error when trying to use Adobe Creative Cloud. I only downloaded it today and I keep getting this download error. I have tried a few of the other solutions found and none seem to work. Sorry if there is an obvious fix but other solutions haven't worked for me
I also keep getting this error. "Unable to reach Adobe Servers. Please check your internet connectivity, firewall settings, and then try again."
Although I have no firewall enabled so...
Thanks for the help!I had this problem with acrobat downloading. I shut down the computer, restarted and it worked.
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I have been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet when I go to the Apps tab on the Creative Cloud it repeatedly says I need to install lightroom. However, for photoshop it says I need to update the application. When I check in Lightroom under check for updates, it says my software is up to date. Why is this happening?
Whenever Lightroom is shown as an install in the creative cloud manager, that is an indication that there is an update available. There is a Lightroom 5.7.1 update that has been released. But there isn't really an update process for Lightroom other than to install the newer version. The 5.7.1 update had some bug fixes and support changes for a Sony camera, I believe.
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I have been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet when I go to the Apps tab on the Creative Cloud it repeatedly says I need to install lightroom. However, for photoshop it says I need to update the application. When I check in Lightroom under check for updates, it says my software is up to date. Why is this happening?
Whenever Lightroom is shown as an install in the creative cloud manager, that is an indication that there is an update available. There is a Lightroom 5.7.1 update that has been released. But there isn't really an update process for Lightroom other than to install the newer version. The 5.7.1 update had some bug fixes and support changes for a Sony camera, I believe.
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When I click onto Apps in the Creative Cloud Dialogue box, nothing comes up.
I've downloaded the Creative Cloud Installer and I click onto it but nothing comes up in the Apps so I Can't install Indesign.
Pinkjjj please see How do I install the apps, when all I get is a spinning dial in Creative Cloud? I can't get past the spinning dial! where this topic was just discussed.
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Will my CS6 app update to a CC app if I "Update" a CS6 app in the Creative Cloud Desktop?
A. No. CS6 and CC apps reside independently on your computer.
Note: In the Creative Cloud Desktop apps, scroll down to the "Find New Apps" section to see new CC apps, and click Install.Hi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora -
Why isn't Lightroom available as a Desktop app in the Creative Cloud?
I guess I assumed Lightroom would be a part of the Adobe Creative Cloud and available for Desktop download? Is there any reason in particular why is it not? It's very disappointing....
Great News! Lightroom 4 is now available as part of the Creative Cloud membership! Learn more from Jeff Veen on the product team blog: http://adobe.ly/Lr4CCM
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What can I do so that the programs are downloaded I have two whole days and didn't download any program only have the image of creative colad installer and a cloud in the bar top that when I put the cursor on it the cursor changes to a circle of colors and only up to there, what can I do to download the programs help please
Oliver Alvarado do you receive any specific error message when installing the Creative Cloud Desktop application? Have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?
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Why the creative cloud keep on pop up you have log out even I just log in
I have installed the adobe creative cloud app and tried to download the purchased plan but when I log in, it keeps on pop up " you have logged out. Sam
Hi TRobBrown,
Please refer the thread: http://forums.adobe.com/message/5678012 where similar issue has been discussed.
Regards,
Romit Sinha
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