My appstore gift card code is not working? what do i do?

hello, yesterday i purchased an appstore gift card from jb-hi-fi so i could buy things from the appstore, later that night i tried entering the code and it is not working some of the letter/numbers are hard to read and it keeps sayig the code is not valid ecery time i try and out the code i, i tried putting differant letters/numbers that it may look like and it still does not work.help please.

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

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    I have an itunes gift card that does not work what should I do?

    Give me more details (but don't state the code).

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    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

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    Whether you are trying to use a Credit Card or Redeem a Gift Card... My understanding is that you have to be within the US to use the US Store and have a valid US Billing Address.

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    It sounds like you are not able to redeem your iTunes gift card.  I recommend reviewing the following steps when you are getting an alert message stating that the code is "inactive" or "invalid":
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    The letter B and the number 8
    The letter D and the number 0
    The letter E and the number 3
    The letter G and the number 6
    The letter H and the letter W
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    The letter O and the number 0
    The letter P and the letter F
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    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    See Here...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    AbbyONeal wrote:
    Thanks for the tip;...
    You're Welcome
    AbbyONeal wrote:
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    <Edited By Host>

    You need to do what it says; contact iTunes support via the provided link. We're all just fellow users here - making it very unwise to post your card codes here, this being an open, public forum - and can do nothing to help you with this problem.
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    The code on the back of my iTunes gift card is not readable

    Click here and ask the iTunes Store staff for assistance. Supply them with as much of the code as you can.
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    can anyone help me ?

    Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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    http://docs.info.apple.com/article.html?artnum=93651
    RESTORE
    http://docs.info.apple.com/article.html?artnum=60983

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