My attachments won't attach???

My e-mail attachments won't attach. After a long wait while trying to attach, I get a message that allows me to try again. If I select "switch" and retry, the attachment takes. The process is very slow. How may I fix this?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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    I encountered the same problem and tried doing what Suzanne did by right clicking the file and saving it to the computer first and then opening it.
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  • Word and PDF Attachments Won't Open in Mail

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    Have you tried pressing the attachment to get the "open in" message and open in VLC, iBooks, or other apps?

  • Word attachments won't open into Word application

    My dad complained that his iMac G5 opens Word attachments automatically into the trial version of MS Office Word.
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    In one attempt to resolve the problem, I trashed the trial version, Mail popped up the dialogue box that asked what application did I want to open the attachment with. I chose the purchased version of Office, but Mail won't do this automatically. It still asked to choose the application to open the document.
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    Per this link, you must uninstall the Office 2004 trial or Test Drive version before installing the full purchased version.
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  • Attachments won't open in "Mail" on iPhone

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    I'm not running it on Exchange, just regular email. The same will happen, I can see the attachment but when I tap it, nothing happens, it just won't open. I have also tried all types (word, excel, pdf, etc).
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  • Attachments won't open when on Wifi

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    Hi,
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    Jaynet Zhang
    TechNet Community Support

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