My audio book is missing chapters what do I do

My audio book is missing chapters what do I do?

Go to Itune, log into your account, go to Purchase History, it will show all of your purchase. Write down purchase order# numbers for those books.  Email to the Itune costomer service with those order numbers and ask them to restore those purchase back to your account.   They promtly replied by my emai.  It was relatively easy and worth it.

Similar Messages

  • Assistance on books purchases (missing chapters with error messages)

    Hello,
    Two chapters are missing from the French version of Steve Job's biography I bought from iTunes?
    Do you know who to contact to get assistance on books?$
    The following error message appears:
    "This page contains the following errors: error on line 1 at column 23: Extra content at the end of the document error on line 1 at column 23: encoding error
    Below is a rendering of the page up to the first error."
    Thanks in advance for your answers.
    Kind rgds,
    Cyprien

    Downloadiung iBooks 1.3.2 app whichsolvethe problem !

  • HT203433 Can I convert a single track audio book into multiple chapters?

    This is more for my 6 year old son, we have on CD Thomas the Tank Engine story CDs, which imported as individual songs/chapters, so they can be shuffled.  I recently purchased another Thomas story CD from itunes assuming it would download in the same way, but it was an audiobook.  It does not show different chapters, they are all lumped together in on single file.  I have gone through and made a note of the timings where the 12 stories start and stop, so is there any way that I can separate them into 12 separate files under one album? 

    _zeppelin2 wrote:
    Hello,
    Also, I understand that I can always "place" (i.e. drag and drop) the image requiring processing into the Photoshop document containing the adjustment layers, saving a merged copy as jpeg, and repeat... but such a manual method would border on insulting to this prowess of a program.
    If anyone can get creative and suggest a method of recording an action that can make use of the document with the adjustment layers and a variable document that will be passed through during the batch process, I'm all eyes!
    You have the other choice with drag/drop or duplicate where you copy the adjustment layers into the other image document.  Target all the adjustment layers in the layer palette click on the first one the Ctrl|CMD+click on the others or if adjacent Shift+click on the last one to target all the adjustment layer then use menu Layer>Duplicate Layers...  and use the pull down menu in the pop-up dialog to choose the other open image document.
    You can of course record an action when you add all the adjustment layers then play that action on the other images. Twenty adjustment layer on top of an image seems a bit extreme to me.

  • Audio book chapters mixed up

    On my iTouch my current audio book shows 9 chapters with really odd track times like 23 min 17 min etc The book is many hours long.
    On iTunes it says 5 chapters
    To top that the book has many chapters as I'm on 51 now.
    nothing matches at all. If I forget my spot when I go back the numbers on the iTouch it makes no sense. It will be chapter 35 the iTouch will say it is the second of five, but it shows 9 tracks and the first two only add up to 30 minutes
    There is no way to tell where you are, if you change apps.

    Thank you for taking the time and trouble to reply, Santo!
    I tried your suggestion, but it didn't seem to help, but then I noticed something that I hadn't noticed before. Half of the discs were titled "Disc XXX" and the other half were titled "Disk XXX". (Notice the spelling of "Disc" vs. "Disk".) Once I made the spelling uniform, everything was fine.
    Thanks again!
    Judie

  • King book previously downloaded now unreadable with missing chapters and errors everwhere. How di I fix it

    11/22/63 book by king was purchased and read a third of it. Downloaded 5.0.1 and now the book has missing chapters,errors etc. how do I fix it or get my money back?

    Have you tried re-downloading the book ?

  • Playing audio books on the iPad using just Siri (for a blind person)

    I'm trying to help an 87 year old friend whose eyesight is rapidly degrading enjoy audio books easily. Lately what we've been doing is downloading books from audible.com. They will get put in this iTunes "books" section. From there he has been able to locate the book icon and tap it to play.
    But this is quickly becoming impossible because he can't even see the icon to tap it. And he just can't get the hang of assistive touch features.
    He can play music on his iPad by just using the Siri "Play...." voice command. I'm thinking if I can get audio books into his Music library somehow he can do the same thing.
    I tried with the Audible app though, and they just end up in the Audible player, which is no use, because the Audible player has no Siri interface because Apple doesn't allow 3rd party apps to use Siri.
    If I can sync books from iTunes on his iMac to his iPad, where do they end up? I don't have any audio books myself. Are they in a section in the Music app on his iPad if present?
    I'm looking on my own iPad right now and see "Radio, Playlists, Artists, Songs, Albums, Genres, Compilations and Composers."
    But I don't see a section for "Audiobooks" like in iTunes on my MacBook Pro.
    Are audio books on the iPad played with a different app, which can be used by Siri?
    Lets say this is possible, what are the other voice commands he can use in addition to "Play ...". Is there a pause or stop command as well?
    I'd like to make this as easy for him as possible.
    Thanks for any advice you can give.
    doug

    If you press and hold the fast forward or rewind button, it will scan forward through the current track. That at least will let you get where you want to be quicker, without having to reconnect to itunes.
    Also, check this application out for some audiobook handling nirvana:
    http://www.splasm.com/audiobookbuilder/
    i

  • Ibook sync problems also audio books wont play correctly

    I updated my ipad from 4.3 to 5.0.1 now I am unable to sync my books in one go with out the other folder showing in excess of 24gigs plus when I try to listen to an audio book ipod player will only play the first chapter then I need to select the next chapter and so on where as with 4.3 the chapters would just play one after the other I would be great ful of any help thank you.

    Just I case any ones reading this I've found out that I'm not the only one who's suffering these faults with all of the apple products i.e. iPod touch, iPhones, and the iPads are all the same with this spurious other folder in iTunes when the devices are plugged in when I contacted apple care for help with this the so called technication tried to explain it was the iOS operating system that was accounting for the other folder when asked to explain how any operating system for a tablet or any device could be in the region of and above 20gigs he just went silent and it was hard to get another word from him he even refused to allow me to speak to his boss???
    As for the audio books the only work round I have found is to use a free programme called Audacity 1.3 for windows you can also get this prog for the mac as well it allows you to stitch audio files together so in stead of having for example 3 large files for and audio book with say 5 chapters in each file you can stitch them all together as one large 15 chapter file it also allows you to adjust the meta data which is very handy.
    Depending on how many chapters you have can take some time to do this but is so well worth it when if it was not done you could have an audio book with 150 chapters of 3 mins long which would mean every 3 mins you would have to select the next chapter to play or if it was all stitched together you just select remember last position in the iTunes file info and no more worrying about selecting the next chapter and if you don't listen to the audio book right the way through you can start off right where you left it last time.
    I hope that this info has helped any one who like myself is having the same fault with their audio books not playing correctly.

  • Voice "echo" in audio books

    howdy apple fans!
    here is my issue...
    in listening to my audio books the voice has, what i can best describe as, an echo. the "echo" is close enough to the word it repeats that i can still understand the context of the words being spoken but it is distracting to listen to.
    any thoughts out there on how to fix this?
    thanks!
    allen
    17' g4 powerbook   Mac OS X (10.4.7)  

    Have you tried different headphones?
    Also, try resetting the iPod...
    Reset iPod
    Finally, does this happen with all audiobooks? Are these audiobooks from the iTunes Store?
    btabz

  • Audio Books on teh Zen Visio

    I just got my Creative Zen Vision M today with the intention of loading all my audio books on it. Then I discovered that it sorts in alphabetical order. Can anything be done to change this?

    Jason and Super Contributor:
    Thank you so much for responding. I've read just about everything you suggested. I'm not sure I even understand "ripping." Guess I have a long, long way to go. Maybe answers to a few specific/basic questions will get me going.
    . Since almost all of the articles only refer to "music," should I assume everything is the same for an audio book?
    2. What format do I want to use for the audio book? One of the articles stated there was a big difference in the space used to record, depending on format.
    3. Do you know what format an audio book comes in?
    What I am trying to do is put a few books on the Zen that can be listened to while driving on a vacation. Actually, I got 2 of the Zens', so my intention is to record the books on my Zen and my wife's Zen. Can time be saved in the downloading process to put the same info on two different units?
    FYI, I've never even downloaded any music, so I really feel at a loss right now.
    Any more direction? Thanks again.

  • My iMac was synchronised to my iPod in the store I purchased it. When I purchase an audio books it is not synching accross to the iPod. Am I missing something . What would happen if I use the 'sync' button again?

    My iMac was synchronised to my iPod in the store I purchased it. When I purchase an audio book it is not synching accross to the iPod. Am I missing something ? What would happen if I use the 'sync' button again?

    Yes. Other things have synced including books, but I don't know how these happened. According to the 'audible' instructions it should happen automatically, but it doesn't.

  • HT201272 What about audio books?  my audio book didnt download the full book.  a file is missing.  how do I see that to download?

    What about audio books?  my audio book didnt download the full book.  a file is missing.  how do I see that to download?

    Audiobooks are currently a one-time only download. If it didn't download correctly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link.

  • Missing Audio Book Chapters

    Can anyone tell me where the chapters went for the audio books in the Music App on mt iPad?  Works fine on my iPhone 4s.
    When listening to a book and I select what appears to be the book (looking for chapters) I get a list of all the books in the category, not the chapters.

    Log into your Itune account.  Go to purchase history which shows all of your purchase date and order number and what you bought.  Send itune cusomer service to ask them to restore those particular order numbers for audio books.  They will restore those for you to download again. Audiobook has tendacied not to be shown on iTune as I have no problem for other song and movie purchases. 

  • Audio books (Chapters Missing)

    I have an iPhone 5s, IOS 7.1.
    In previous versions, I was able to go directly to a chapter in my audio book (I converted my CDROMS).
    In IOS 7 and 7.1, I can no longer see the individual chapters. I only see entire book which you cannot easily move to different parts of the book. The scrubber is not that easy to move to a certain section of the book.
    Is showing Chapters no longer an option or is it an option I cannot locate?
    Were there changes in the operating system that I need to convert all my books again so  I can see the chapters?
    Shawn

    Copy them from the old computer, along with all your other content so that you don't waste bandwidth downloading it.
    tt2

  • I Have already bought items on iTunes in past and wish to upload via iCloud to a new apple device but when downloading some items are missing and requires me to buy them again? I have not long bought these audio books, but I no longer have access computer

    I have bought a number of audio books over iTunes in past few years and wish to upload to my new itouch via iCloud... However the items seem to not be avail anymore??? I hAd only purchased not long ago.. And will not buy these items again as already have.. Please can some help ASAP thank you

    Well my first guess was wrong. The line that failed is the one that writes out the image to disk. I've not revisited the code for that script for ages, but it seems I did add in an extra test for missing files a little while later, then forgot to upload the change. I can reproduce the error message if I deliberately rename a file to confuse iTunes so that seems the most likely reason for your problem with the script. I've uploaded a new build of CreateFolderArt which should work better.
    See FindTracks for a tool to repair broken links. You should probably get that issue fixed first.
    I know what SPSS stands for but that is all I know about it.
    tt2

  • After I updated my iPhone 5 to iOS7 I can no longer see the individual chapters when playing my audio books.  Also I can't edit and copy multiple text messages.

    After I updated my iPhone 5 to iOS7 I can no longer see the individual chapters when playing my audio books.  Also I can no longer edit a and copy multiple text messages like before. Is there a way to do these things I am missing?

    Not only can i not see the individual chaptes -- apparently like you and everyone else suffering through the "improved" iOS7 -- when my audiobook repeats a "file" within  chapter, which it sometimes does, I cannot get "inside" the chapter and move forward to where I'm supposed to be.
    Whatever happened to "if it ain broke.......???

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