My audio drops out randomly, hers is occasionally ...

For the past year I have frequently used Skype on my Android phone (Nexus 5) to talk to my fiancee on her Windows 8.1 laptop. We do so from our respective homes, so we're both on WiFi to a solid Internet connection (DSL in my case, cable Internet in hers). I'm using the latest Android Skype client (5.0.0.55107) and she's using the latest Windows 8.1 Skype client (6.21.0.104). Ever since the Android 5.0 (Lollipop) update, my audio keeps dropping on her end for no apparent reason.
This happens at random but frequent intervals and for short durations (ca. 30 seconds per episode). It is absolutely maddening. Even though she hasn't changed anything on her Windows 8.1 laptop, and I've reinstalled Skype on my Nexus 5, my audio drops out some of the time during every single call. This happens very often during a call. It's to the point that I can't even open my mouth without expecting that my audio will drop out in the middle of what I'm saying, so that I end up having to repeat myself. If I'm really frustrated, I'll just type what I was going to say.
On the first few calls after my Nexus 5 received the Lollipop update, her audio would also sometimes drop out. We had to hang up and reestablish the call for her audio to come back on my end. Since then, we haven't had that particular problem, but sometimes her voice is garbled - as if I'm only hearing every other syllable - even though she's speaking directly at the microphone. Both systems (phone and laptop) are up to date, latest drivers, latest Skype, etc.
Given that she hasn't changed anything at all on her end, it's rather clear that the latest Skype for Android has a problem. TL;DR: I appear to be "muted" to other caller at random, even though I'm not muting myself, and her voice is occasionally garbled. It happens over and over again during a call, without warning.
Solved!
Go to Solution.

Unfortunately, although my audio is no longer dropping out, we have been unable to use Skype for the last couple of days.
Last night, I could neither receive nor make Skype calls using my phone. If she called, it would only ring on my desktop PC. If I called her, it never rang on her end, and would either ring once or not at all (i.e. the sound effect I normally hear when calling didn't play) and would simply "fail" for no apparent reason.
Skype on my laptop doesn't work well, because there is almost always a problem with my audio being replaced with a "white noise" type sound on her end at random intervals and durations.
So, we had to use Google Hangouts video chat last night. It doesn't work that well either; frequently, there is an absolutely terrible audio feedback/echo problem.
I hope Skype can be made to work again on my phone. I've given up hope of it ever working 100% on my laptop, but I'd rather use it on my phone anyway, as it's far more portable.

Similar Messages

Audio drops out randomly in FCP5

Hello,
I'm running FCP 5.0.4 on a G5 OSX 10.3.9 and a AJA io LA with current firmware v1.1 and driver v2.1.
When playing a sequence, audio will be fine. Going from AJA through mixer, to speakers and decks. Then the audio will cut ot completely, but video will continue to play. The meters in FCP show the audio is there, but nothing is getting to the mixer, and therefore nothing is getting onto tape, or coming out of my speakers. This problem occurs in every project we've worked with, and doesn't happen at the same point in the sequence. Any ideas? I'm not sure what other info might be useful, so please request more if you have any ideas. Thank you for your time.
Ben Slocum
KCOY-TV/KKFX-TV

Hi all -- I've experienced this problem on a number of projects, one tonight prompted me to check the forum. I used one of the work-arounds and want to report on it, in case it works for someone else or someone with the FCP development team is reading.
My timeline would drop the audio at a repeatable point each time. If I nested the sequence in another sequence, the audio would play but would have a nasty discontinuity right at the frame where the audio drops out in the original sequence.
I used the transparent video slug work-around and it worked (create a slug, set its transparency to zero and place it over the spot where the audio drops out). This occured twice in my timeline. Both times I had used a certain video clip. I had to stretch the slug to exactly match the duration of the offending video clip in order to keep the audio from dropping out.
This sounds like a bug that should be repeatable and fixed. If anyone with FCP development team wants my project, I would be glad to send it to them on a DVD for investigation. I'm running FCP 5.0.3 on a G5 dual 2.7GHz with an internal SATA drive, so it probably isn't a machine speed issue. (I tried the re-render trick and that didn't work and if I remove the slug or change its duration to anything less than the duration of the offending video clip, the audio drops out again.)
G5 dual 2.7GHz Mac OS X (10.4.4) 4GB RAM

Audio Drops Out Randomly

I'm having a problem where audio randomly drops out during playback of videos in the viewer. I'll be watching a video clip, and then out of nowhere the audio will just stop. Sometimes if I click stop and play again, the audio returns. Sometimes the audio never comes back until I restart the program even if I change video clips. I never have this problem when viewing sequences though. It only happens when I'm previewing clips before adding them to my sequence so when it gets really bad I end up adding all the potential video clips to the sequence before trimming and arranging them just so I can hear the sound.
This consistently happens to me on my Macbook Pro and my Windows 8 PC both running the most up-to-date version of Premiere Pro CS6. All of the video content I'm working with is in AVCHD format. The Macbook is a 2008 pre-unibody model with OS 10.8, 4 GB RAM, a Intel Core 2 Duo 2.2 GHz processor, and an NVidia 128 MB video card. The PC is running Windows 8 with 16 GB RAM, a 2 GB video card, and an Intel I7 processor with 3.4 GHz.

In the Premiere Pro help file it states:
Conforming audio
Premiere Pro processes each audio channel, including audio channels in video clips, as 32-bit floating-point data at the sequence sample rate. This processing assures maximum editing performance and audio quality. Premiere Pro conforms certain types of audio to match the 32-bit format and the sequence sample rate. If conforming is required, it is done when a file is imported into a project for the first time. Conforming takes some time and disk space. A progress bar appears at the lower right of the Premiere Pro window when conforming begins. Premiere Pro saves conformed audio in CFA audio preview files. You can determine where to save these audio preview files by specifying a Scratch Disk location for Audio Previews in the Project Settings dialog box.
You can work with audio files, even applying effects to them, before they are fully conformed. However, you can preview only the parts of the files that have been conformed. You cannot hear unconformed sections on playback.
These rules determine which types of audio get conformed:
See: http://help.adobe.com/en_US/premierepro/cs/using/WS9FAF538A-BEE3-4925-B45A-DF8BE7F2A2E5.ht ml#WS00AF9E2E-9F99-4aff-8961-1E2F30E9ECCC
It doesn't hurt to look at the Prmiere Pro help files once in a while to learn various processes, etc.

UPDATE: Audio dropping out in places after publishing MP4 in Captivate 7

UPDATED: Bumping this up thread, in the hopes someone will see it and reply. No one has any suggestions? I'm really struggling with this and getting super frustrated. Anyone from Adobe reading this? Thoughts? Thanks in advance for any help that can be provided.
I've had this issue on other tutorials I've done, but today I'm at my wits end.
I have a short presentation (3 slides - about 2 1/2 minutes total). The slides were imported from PowerPoint. The audio was recorded directly in Captivate. I've made sure to leave a bit of silence at the beginning and end of each slide.
The audio in preview is perfect. When I publish as a SWF or HTML 5 files, the audios is perfect. Unfortunately for me, I need the output to be MP4. When I publish it as an MP4, on the second and third slides, the audio drops out in several places - the first slide is fine. it does not occur at the beginning or end of slide, it's sporadically within the audio.
For instance, it will be something like this "First look at the feed display (in the middle of the) page. It's divided into (three) sections. In the (federation feed section) you'll find the (activity), and updates across the interoffice (user base), in the My Feed section you will find a filtered set of (discussions based) on your interests."
The words in parentheses would drop from the audio. I've force republished 10-12 times today. Each time, the audio chooses to drop out different words - occasionally the same.
There seems no rhyme or reason to what's occurring. Help! I'm on a really tight deadline.
Can you recommend any fixes or settings that may help this? It feels like a crap shoot - I just keep trying different things and hoping that eventually I'll get something usable.
Thanks for any help or suggestions you can provide.
PS I've also copied the slides into a brand new project and had the same result when publishing.

Have either of you tried deleting the preference files and then running a disk repair?
Quit iDVD.
Locate a file named com.apple.iDVD.plist and get rid of it. iDVD will create a new one the next time it runs. Empty the trash and run a permission repair using the Disk Utility.
The files can be found here:
-->/Users/YourName**/Library/Preferences/com.apple.iDVD.plist
Sue

Audio drop outs and continuing problems- Apple Support informed again.

Hi All,
Have had various audio problems with iMovie transfer to iDVD 6. iMovie had the problems initially but a weird trick seems to be helping me.
Copy a random new audio track into my film, paste it, then cut it out then empty trash..... all of a sudden my audio is clean again and perfectly in time with the video. I have informed the iMovies people in Ireland and they are at a loss to explain why this is now ok.
BACK to the plot and iDVD 6.
When I try to export this project from iMovie in iDVD 6 it either becomes an audio garbled nightmare or if I try and import into iDVD 6 I get audio that gradually becomes out of sync with the video visual. I know that this project was recorded in 16 bit audio so no joy there.
I've told Apple in Ireland that there are major audio issues with iDVD 6's audio set up + something they were apparently unaware of. I was assured that the tech dept's would investigate and solve. I am really surprised that they hadn't seen this problem in this forum!!
In the meantime any advice is very gratefully received. I'm on an Intel G5 Imac with 1.83ghz 1Gb sdram and 250 GB HD. So Software is currently limited!! I desperately need to get this project to DVD!!!!
Many thanks,
GUY

SAME EXACT THING HERE. This is what I posted in a diff thread:
2013 iMac 1TB Flash Drive
OS 10.8.5
Constant audio drop outs using Apogee Duet. I have to unplug and replug several times to get the system to recognize it. Sometimes when it is connected, Audio Prefs doesn't even recognize it and it shows up as "Unknown". When I click Audio Prefs before I get in, I get the spinning beachball and it takes a while for it to open. I have been in touch with Apogee but to no avail. It seems to work on my 2013 Macbook Pro, but I haven't tested extensively. It seems to get tripped up if I'm working in Ableton and get a Facetime call or if I try to use Youtube / Soundcloud. The system gets noticebly slower. When I switch back to Ableton, Duet is recognized (sometimes not recognized at all) but I cannot play anything inside the project window.
Not sure what to do at this point

Audio drop out in Encore AND Premiere

Strange problem. I am trying to burn a dvd with Encore. All the files play fine in QT, all the audio is there. once in Encore, it randomly picks clips to not play audio AT ALL. Sometimes it will play part of a clip then drop out audio. I have re installed and tried several tricks, like bringing files into Premiere Pro to render out a different file type. Now my premiere wont play the audio randomly either and the file produced has no audio! all other audio/video apps running fine. Not sure if its a Adobe Production Studio problem or a glitch in my system, thou as I said, rest of system works fine.
Any suggestions would be greatly appreciated!!
Steve

Well, thanks for reply but I got it to work after several work arounds, thou my Adobe products still seem to be working strange(Not opening as I closed them, etc.)
So, foe giggles, here was what I was working with.
I digitized some footage from a digibeta into my Avid where I exported Quick Time reference files to be used in After Effects.
In After Effects I exported Quick Time Movies with Blackmagic codec,8bit, with 4800k audio, uncompresed. All where NTSC 29.97. Files play in Quick Time/Windows media player no prob.
Installed Blackmagic codec on my home system for the final build with Encore2.0 DVD and thats when all the fun started. Encore would play files fine but then start to randomly drop out audio at burn.
To solve this I pulled QT's into Premiere Pro2.0 and exported WAV files to swap out for in Encore. This almost worked until Premiere started to mimic the Encore problems with random audio drop out.
After several retarts of the programs ( they would both have ASIO driver problems and quit audio. I replaced my driver, still same problem. whew!)I got the files all rendered.
Wow, still with me? Thanks! so long story I finally got the QT re rendered in Premiere to DV files that worked fine in Encore.Still think I have a system bug or somethig due to the fact these programs and Photoshop too are acting "wonky", crashing out or locking up, etc.
Thanks for the intrest!! any suggestions on system checks would be great!
Steve

HELP! Audio Drops Out When Trying to Capture Canon XL2 Footage

Please help me out here. I'm a freelance camera operator w/ a Canon XL2 and several times now I've gotten calls from the editors saying they're having problems logging my footage, mainly the audio drops out quite a bit, and I'm not talking bout one second for every 2 or 3 minutes. No. It's like every 10 seconds the audio drops in and out.
What's the deal? Two times the guy was using a Panasonic DVX-100A to capture, another time it was a SONY DSR mini-DV deck. With each incident I had to go over with my XL2 and use it as the capture device, which is a pain.
The program they're using is FCP HD or 5. But I think even when they just play the tape in their Sony or Pany cameras, the audio may still suck.
Help me out here, I can't be the only one with this problem.
Thanks.
-R

Well Robert Swanson, I hope my post wasn't taken offensively, it certainly wasn't meant as such. The only Canon camcorder I owned was the GL1. After switching to Sony's I can honestly say it would take something significant to go back. And, I was merely relating my experiences in trying to capture from other Canon camcorders so that I know where you are coming from. However, I am interested in the HVX being the "noisest" camera on the market. I am seriously considering this camera and would be interested in a review that points this out. I would be using the hard drive recorder instead of P2 cards.
Mike

Is itunes 8 fixed (audio drop out)?

itunes plays fine for a number of tracks and then the audio drops out completely at the beginning of a new song despite the interface appearing to be playing as normal.
This was the major pain - even though it only took a pause and restart to get the audio back - it happened so frequently. I should point out that this may be related to my airport Express network, but it went silent on both my external speakers and my computer.
I found a number of posts outlining the same problem but no solutions that worked apart from one great one (sorry, can't find it now) which confirmed it was a problem with itunes 8. True enough, after exhausting every other avenue, i have reverted to itunes 7 and the problem has disappeared.
The problem is that I have lost many other upgraded features so can anyone advise me as soon as this issue is resolved in a more up-to-date version of itunes so I can upgrade without the problem returning.

Unfortunately, this is a known problem which Apple seems to be brushing under the carpet. Communication problems using Airtunes has been affecting a lot of users here. Try following the procedure outlines in the sticky of this forum entitled ' Solutions for AirTunes Issues in iTunes 8', and hope for the best. If that doesn't work, I guess you're in the same boat as the rest of us, and will have to wait till Apple sorts out this problem.

IOS 5.1 audio drop outs - bring back my music!

I was in the car listening to iTunes via Bluetooth and later via an iPhone dock connector to stereo cable. On both occasions iTunes also dropped all audio the first time another app made any noise. For example, I'm listening to music and then my GPS app tells me the next turn, as soon as she finishes talking the music audio drops out. The next time she tells me to turn I hear my music playing in the background, but it drops as soon as she stops speaking again. If I turn off Bluetooth, then force a connection back to my stereo the music works until another sound happens, even the beep of a new email will cause the audio to be lost.
As I sit here and type this I could hear the clatter of the keys, until a moment ago when I received an email (and got the email sound), now the keyboard is silent.
I just got another email (c'mon people, it's 6am on a Saturday!) and the keyboard sounds are now back.
My wake up alarm just sounded and my keyboard audio is gone again.
Didn't notice this until the iOS 5.1 update. It definitely did not occur previously, as I used my iPhone for music driving cross country the week prior to the update.
Thanks,
Sean

Where's the backup of your laptop from before it crashed?
http://support.apple.com/kb/HT2519

Preview Files Suddenly Go Missing, Render Entire Work Area Crashes Premiere, Audio Drops Out

I opened a Premiere Pro project I was working on earlier today and it said it couldn't find the preview files, searching my system found that the files didn't exist.
Rendering my entire work area brings up the "render window" but nothing happens, if I press cancel Premiere freezes.
Started getting a strange situation error ( 26 ::139 ) in After Effects at the same time that Premiere lost the preview files and the crashes started happening. It disallows me from editing any dynamically linked projects. In Premiere the DL's just show up as "Media Pending" clips indefinitely. Importing the compositions in AE into a new project didn't fix the issue either.
The three problems above started happening all at the same time, was working through a color grade using Red Giant software when it started happening.
Also audio drops out on playback randomly in Premiere Pro, tried various audio drivers and hardware, none entirely eliminate this problem. Sometimes the audio will cut out and "burst in" distorted very loudly, which is disturbing, even when my work area is rendered. This problem has been around since I started using PP CC.
I can provide more info soon or if people want more info pls let me know, I'm very tired and I need to get this issue resolved for tomorrow, in the mean time hopefully someone can point out a general fix for these errors or knows a few workarounds. Tried reinstalling PP and AE, no luck.
Computer is a Windows 7, 64-bit. i7 950, 12gb RAM, GeForce GTX 650, programs installed on a separate internal HDD, media files on another internal HDD. But these same issues (minus the audio dropouts) was also cropping up on a core 2 duo 13'' macbook pro.
Regards,
Zach

Hi Arjun, thank you for your help.
Though that didn't work either. At least the timeline will playback but as soon as I try to render my work region or export any video Premiere freezes.
I removed all dynamic linked files as well, that didn't seem to change anything.
Something I noticed -- the render bar on the timeline that is usually yellow for edited clips that have no FX on them is all red, nothing is yellow (or green). This is a 4 minute long edit on a music video, nothing extraordinary.
I tried creating a new project and dragging a few clips in and editing them, everything went normally and I could render and export the clips. Just any rendering done on any version of this music video edit I'm working on crashes the program.
Also recently had a problem where I opened the music video project and the song that I imported (.mp3) all of a sudden has no waveform or sound coming from it. Dragging it back into the project doesn't fix it either. Workaround was using a .wav copy of the song.
Zach

Ichat Audio dropping out

My Ichat audio drops out on video chat with AIM users using Windows (vista)
. It only happens with Ichat not skype or any other program. Whats the issue or fix here?

Hi,
In iChat > Preferences > Video/Audio Section try the Bandwidth at 500kbps.
9:46 PM Sunday; October 17, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Audio Drops Out at End of Imported Clips

Hi, Guys,
I have read everything and tried everything, but I can't find a solution to something which seems like it should be obvious:
I am in the process of uploading some TV programs to YouTube. I am using iMovie '11 to cut them into chunks of less than 15 minutes each. When I import the material into iMovie from a file, iMovie automatically breaks the source material into ~5 minute clips. For some reason, the sound for the last half-second or so at the end of each clip is automatically muted by the import process. Needless to say when I cut the clips back together in an attempt to recreate the video stream as it originally was, there is a half-second of audio drop-out marking the spot where the clips are welded together.
How can I get this to stop???
I notice that the advertising makes a big point of 'iMovie HD' allowing the user to adjust the length of the clips that it cuts source material into during import. Please tell me this is not a work-around for this problem 10 years after-the-fact!
Thank you.

I used to have a saying which I applied to John Cage's compositions:
"He's got nothing to say, and he's saying it. And that's BS."
Faceless capricious corporate censorship is good HOW?
As regards iMovie '11 muting a short bit of audio from the ends of clips, it turns out to be the beginnings of the clips:
My prior post uncovered a very different problem in my process. (At the time, a virtually non-existent process!)
Now I have learned my up the learning curve to the point where I am beginning to actually use some of the functionality in iMovie '11. Unfortunately my original observation of "a bit of sound" (50 to 100 milliseconds) disappearing between clips is still a problem. Here are 3 minimalist examples in the form of short test vids: {Just click "Play all". Titles projected over the vid list what you are hearing. The "about box" (YouTube "Description:" field) contains even more detail.}
http://www.youtube.com/viewplaylist?p=7E219251FC3C5FEC
I can now characterize this problem in more detail than I could previously:
The first 50 - 100 milliseconds of sound are squelched in the beginning of a clip when it is uploaded to YouTube from iMovie. This is NOT a YouTube transcoder issue. Reloading multiple copies of the same clip into iMovie yield the same result there: Dead sound between clips.
This demonstrates that iMovie chops the first ~50 milliseconds of audio off of the beginning of a vid when it "shares" (exports) it. Apparently the missing audio in some way becomes an "attribute"of the clip (like a crossfade transition that you can't remove from the beginning!), because attempts to trim the squelched audio off of the beginning of the clip meet with failure; the "bad leading edge" stays with the clip, even after the apparently offending segment has intentionally been discarded.
I checked the audio gaps with Audition, and, while I was guessing 50 - 100 ms, it turns out to be exactly 52 milliseconds of audio is squelched at the beginning of a clip. (I tried to display the image of the spectral & time-domain response here, but I can't figure out how to upload TIFFs into this forum.)
I am sure this must be the result of some simple default setting in iMovie which automatically adds a "style" or something to my vid clips upon export, but I have tried everything I can find, and, if it is, I haven't managed to reliably turn if off yet.
N.B. if I remain inside an iMovie editing session, and paste pieces together into clips without exporting the clip, or interrupting the session (as I did to produce the test vids), everything is fine. But as soon as I save a clip, the first 52 ms of audio seems to irrecoverably disappear. That continues to hold true no matter which frame in the clip subsequently becomes the new beginning.
Please forgive my iMovie newbie ignorance, but: How do I get it to STOP???
Thank you.

Audio drops out for a ½ second about every minute

Hi There,
I’m wondering if anyone else is experiencing this problem. I have a 3 G with 3.0. When listening to Bluetooth audio through the SYNC system of my Ford Focus, the audio drops out for a ½ second about every minute. It does this persistently.
Any fixes?

My 3GS seems to have an occasional dropout using A2DP with my Kenwood head unit, but I don't think it ever happened with my 3G (both running OS 3.0). It seems like some kind of a latency issue between the iphone and the head unit.

Audio drops out while video continues to play just after making a cut!

I've been using Adobe Premiere Pro for a few months now and I use it to edit my YouTube gameplay videos. Here is everything I am doing in Adobe Pr:
1. Create new project
2. import my raw gameplay video (m2ts file)
3. import my wave sound file (my commentary)
4. Put them on the time line and play the video (it works then)
5. make a cut somewhere and the GAMEPLAY audio drops out not the video or my commentary.
The same thing happens in Adobe Premiere Elements as well. Should I convert my m2ts files to MP4 or AVI or something??? Please help

Last week, this song played fine on the burned copy.
Is this problem now showing up in the iDVD preview mode? Or is it with subsequent burned DVD's?
Go back to your project in iDVD. Go to File>Save as disk image. This will create a file that can be viewed on your computer's DVD player. The disk image will show you how your project will appear when played on a standard DVD player. See if this problem is repeated. If everything is fine, go ahead and burn the DVD using Disk Utility.
I hope this helps.

Audio drops out when scrolling playlists after upgrading new version of 9.2

Hi Folks,
Has anyone noticed an issue when scrolling the playlists in Itunes now that the audio drops out for a second.
I use an external USB audio device by Native Instruments called the Audio Kontrol 1.
I have watched the processes on my PC and when I scroll up and down on the playlist. Something spikes causing audio to not play for a second.
I am hoping to fix this somehow as I do not want to roll back (not even sure if you can). I also have heard with dual core processors that occasionally audio can get stopped as other processes take over where in single core processors everything cued up (any truth to that).
Any help at all would be greatly appreciated.

Thank you so much X & Paul, for your suggestions. Although they didn't solve the problem, they kept me hopeful enough to continue my quest for an answer. After exhausting all effort to find the problem in the audio, I decided to focus on the video. So, I tried correcting the excess luma on the consolidated QT movie, and suddenly the problem was fixed. Because of the different levels of correction I'd need for each and every cut in the original sequence, and the precious time it would take, I'd planned to save it for the color correction stage, a mere 2 weeks away. I remembered how illegal white would often cause the image on some monitors, specifically consumer TVs, to waver for a second. But this was happening all the way back to the DV deck's audio meter, so I never expected it to be a luma issue.
I assume that the outdating capacity of my G4 played a part, but I wanted to write back with my thanks, and to impart my illuminated wisdom to the next perplexed soul.
Thanks again,
jesterhead

My audio drops out randomly, hers is occasionally ...

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