My Audio Files will not load??? Help please!!!

This is my first time to audition and it started with me wanting to do advanced editing from premier pro to audition.
However as you can see nothing loads, waveform or playback. This is the first to audition, so its possible im missing something very simple...
Thanks in advance!

Adobe Phone Support is complete crap. I seemingly got hung up on after a long time of silence and being asked to hold on as he appears to look into my situation.
My work around for my solution I figured out myself is to do this:
Right click the audio file in the media browser and open into audition from premier pro. The extracted file I then edited in audition and then had to drag the extracted file from media browser in premier pro to the timeline sequence.
Right clicking the clip the premier pro time line and editing in audition screws up the extraction process creating a tiny file that does nothing.
I can make it work but it doesn't work the way Adobe intended I presume.
Pretty irritating.

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