My audio is not working but mic is fine

Dear all,
Skype is not picking up my voice when ever i speak but it works outside of skype. In skype's audio options the green audio bar drops when ever i speak, how do i fix this?

HI Adrianwatson:
Welcome to the forum! Thank you for your post. I would very much like to assist you!
I see you are having an issue with your headset and are getting code 28. This usually refers to a driver issue. Have you done all the Windows updates? When you connect the headset, if you open Device Manager you should be able to update the driver from there. You could also run the "HP Support Assistant" click here or the Windows troubleshooter to aid in updating drivers. "MS Fix it" click here ( Windows 7, Vista and XP) or built in troubleshooter in Windows 8 (Windows key +c, to open charms, then type troubleshoot in the search bar). Here is a link to "Downloading or Updating Software and Drivers for HP Computers" click here. If this has not resolved your issue, would you provide your exact model of computer and the operating system you are running, along with the results from the troubleshooting. "How Do I Find My Model Number or Product Number?" click here.
Sparkles1
I work on behalf of HP
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If you found this information helpful, please click the star to the left of this post. If the reply answers your question then please mark as ’Mark as Accepted Solution’

RichRolls wrote:
I have checked our telephones in the test socket, and they work fine, but not through the normal socket!!
Then there is a fault in that socket, which Openreach will charge to replace. They go faulty quite often, but you can replace them yourself.
You can get around the problem by plugging a microfilter into the test socket, and then plugging the phone and broadband into the microfilter.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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Hi,
Can you post back with the following details.
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Quote from: Richard on 13-January-08, 06:50:13
P.S. Just a thought, I could go get a Ouija Board or Dart Board if you prefer. Might yield some answers.
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This little analogy with a car and a tire is just ridiculous. You know, tire is flat or it is not. Or is it maybe flat only on BMW cars?
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chapter 1. - The Case
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Hi 3la, and welcome to the HP Forums!
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My audio is not working but mic is fine

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