My audio started cuting in and out after i up dated my i tunes to the red symbol , how can i fix this !!!

after up dating my itunes to the red symbol my audo in the begging work , then start to cut in and out , then it goes out all together ! when i do have sound the video player starts to fast forward and stops , that goes off and on untill i have no sound ! can you help me ? thaks !

Hello stoner835,
We've an artitcle that details a number of troubleshooting steps which can help resolve playback issues in iTunes on your computer.
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/en-us/TS1362
Cheers,
Allen

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i wud be gratefull for any help
like i say i bought it from cex working then as soon as i rset it to factory setting it ask for the person email and password but cant return it as i havent got the recipet anymore

You can't fix this, called Activation Lock, & currently there is no way around it. With no way to contact the previous owner, & no way to get your money back, you own a useless paperweight.
Apple can't/won't help you.

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Erica from Apple support: Your efforts to help on this subject are appreciated. However, during my wait for your supervisor, just when I stepped away from my desk for a moment you must have picked up your phone again. When I heard a noise (other than the hold music) I rushed back to my desk only to hear you hang up. When the phone rang and the ANI said "Apple support" I tried to pick up but you were gone by the time I got the button pressed.
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Take it back where you got and and get your money back.
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My audio started cuting in and out after i up dated my i tunes to the red symbol , how can i fix this !!!

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