My audiobook is for sale on iTunes, but iTunes is using the wrong "Preview" section. The section they used is the only 30 sec. in Spanish and the rest of the book is in English. How can I get iTunes to fix this?
My audiobook is for sale on iTunes, but iTunes is using the wrong "Preview" section. The section they used is the only 30 sec. in Spanish and the rest of the book is in English. How can I get iTunes to fix this?
Hello,
Is your problem solved ? i got exactly the same problem... So boring...
Thanks
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Please see the Knowledge Base from turingtest2 below
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hi philly, thanks for getting back to me, especially on such a busy day.
I don't think that's quite the issue though. I bought an album and it appears in 'my purchases' within the itunes app. Yet, in order to listen to the music, i must use the 'music' app and in this application, there are only three tracks displayed at any one time from my downloaded album.
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See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
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Hello Krazyboutgolf,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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Improving GPS accuracy2,4
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I nned some support or help.
I purchased an album on iTune, I got the receipt but 3 weeks later the album is gone. How can I find it on my iPad or laptop?Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device. -
Help please!
So my laptop died when I spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! ThanksSee Recover your iTunes library from your iPod or iOS device. Even if you don't have such a device there are links in the article that will show how to recover your purchases.
In addition, the laptop may have drowned but the hard drive is probably fine. You should be able to find someone who can extract the drive from the laptop and recover your personal data from it.
tt2 -
I bought the wrong book in ibooks. How can i get a refund?
I bought the wrong book in ibooks. How can i get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
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