My AX is working but my Windows 7 laptop doesn't recognize the network
My network is through a Verizon DSL modem and a LinkSys wireless router on the top floor of a 3-story house, where there is a Mac in use. Coverage extends to the 2nd story, but not to the first, so wanted an extender. The AX was recommended as better than others at the same price. I downoaded the AX Utility on my Windows 7 laptop, plugged in the AX near the stairwell on the 2nd floor, and configured to join the existing network. Light is green, utility says all is well, but there is only the pre-existing network on my wireless network list, and again it doesn't extend to the 1st floor, so the existing network goes dead as I descend the stairs and there is no other network showing up. Should there be a new network appearing as broadcast from the AX? Did I not configure it correctly? Do I need to configure the utility from the Mac? Any help would be appreciated.
I have Airport Express Model no. A1264, firmware version 7.6, everything looks good, but no internet through the AX
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