My backlight will not go off. I have tried everything. It makes the phone HOT therefore not allowing me to use it or even charge it. HELP!
When I plug it to the charger, it really gets hot and will not come back on. I have tried everything that I can think of.
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.
Similar Messages
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A message cannot be seen on my incoming emails. I can only view the message if I click on reply. Also any links attached to email will not open. I have tried everything to solve the problem but not able to.
Try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Since I have upgraded to iOS 7 messages on my ipad will not send. I get a red message saying not delivered I have tried everything suggested so far, still nothing.
I'm having the same problem with my Wife's old iPhone 3G. It's battery went completely dead and now all it does when I hit the power button is shows the screen that shows the animated charger/battery saying to plug it into a charger and then it shuts off. The thing is, it's plugged into a charger, I've tried several, I've tried getting into DFU mode to restore 4.2.1 and see if that would help but I can't get into DFU mode because the iPhone shuts off before it gets a chance to load I suppose.
If I find a solution that works to get the iPhone out of this quirk/bug mode it's in right now from the battery dying, I will post it here so you can fix your iPhone as well.
Best of luck with finding your solution to fix this! We're both probably going to need it because so far I've searched for the answer for the past hour and still can't get it to even start charging.
-James -
My mom's 3gs phone won't ring. The silence button is not turned and we have tried everything! Help
Help my moms 3gs iphone won't ring. We have tried everything from resetting the phone and checking the side of it. Help us.
A divert is a function that allows you to either forward calls to another phone, or directly to answer phone. I'm not 100% if those functions are available for AT&T (I'm from the UK).
Can the iPhone 3GS play music fine? Can the volume be adjusted during playback, and is it loud and clear?
It's also worth checking to see if the "ringtone" hasn't been changed.
Settings > Sounds > Ringtones
Select a different ringtone and it should give you a sample. Try that and see if the phone rings when you get a call.
Are you close to a local Apple store? It's worth getting some 1-to-1 time with one of their Geniuses. -
Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
I have an iPhone 4 and am in Nepal. My phone was previously able to connect to wifi, but now is unable. I have an iPad and that is able to connect just fine. This problem is with every wifi hotspot I have tried so it is the phone not the modem.
Try Settings > General > Reset > Reset Network Settings.
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My daughter used my apple ID to set up her ipod and now her email address is on my icloud account, how do i get it off, i have tried everything?
Where do you see her email address on your iCloud account?
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I am trying to open iBook on my iPhone 5s with iOS 8.2, when it opens I have a white screen for a few minutes, then iBook closes. I have tried restarting iBook, and the phone, but it still happens, any suggestions?
do a reset: hold the power and home buttons simultaneously until the Apple logo appears.
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How do I sync photos from my pc to ipod touch, I have tried everything suggested by the help pages?
How do I sync photos from my pc to ipod touch, I have tried everything suggested by the help pages?
Did you try to delete the photo cache? iTunes: Understanding the iPod Photo Cache folder
Any error messages during the sync process? Does the progress bar stop at a certain point? -
Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?
JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library. -
my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please
you have to restore the device via itunes
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I have tried uninstalling and reinstalling itunes i have tried messing with my avast and I cant get anything to work please help me! it works on another computer in the house but everytime i try to click on his library it says it loading his library and then stops and goes to my music. plz help!
When normally powering the phone, there would not be a loading bar, you would just see the Apple logo. You can try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
You can take the phone to Apple, by making an appointment at the Genius Bar to have the hardware checked. Apple handles warranty and post-warranty issues, not Verizon. Have Apple look at the hardware to see if there are any problems. -
I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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Please help ... Stressed new iphone user!!!!!!!!!! lol.
i got a new iphone 4s on friday, people told me i needed to connect this to the itunes asap.
i have had a ipod for 4 years and had no problem connecting to itunes before.
at first my computer would not find the iphone so i looked up tips from apple and other internet sources ... after deleting temp files my computer picked up my iphone but itunes didnt... i kept getting a pop up when going on to itunes saying "this iphone cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again.
So i did i did this serveral times and the pop still keeps coming up and everytime i reinstall itunes i have to delete temp files for my computer to pick my iphone up. i contacted apple and an adviser sent me a link to follow to delete itunes and other in a order which i did several times and still not worked.
i tried my iphone on my mums computer and it has picked it up but in my mums itunes i want my itunes as i have purchased many songs. now my ipod wont even register to itunes. i also get a pop up from windows saying Host process for windows services stopped working and was closed ... i ahve followed all the advice for that even a clear up on my computer and still nothing. you can even find apple mobile device anywhere on the computer tho my mobile is charging when plugged in. i have tried everything that apple reccomends anyone able to help
Thank youTry this article if you haven't already
This is the only possibility that came to my mind when reading about your issue:
"If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted"
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