My backup gets stuck and won't finish?

I am trying to backup my old phone and my current computer, and both get "stuck" during the upload, even though I bought more storage.

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

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I have sync my ipad touch, and asked to restore it. It is stuck and won't finish

I have sync/my ipad touch, and then asked it to restore. It is stuck and won't finish.

At what stage of the restore process did it freeze?

Backup gets stuck and never finishes

Every time I try to backup my device, it gets stuck in the same part, at about 95% of completion.
The screen shows the following: Backing up Smart Card Options 1 of 1 Record
Please your help to fix this problem.

arh689429 wrote:
I have the same problem, but mine is more difficult. As soon as my phone is plugged in it automatically begins to back up and does not give me the chance to change the back up options. Therefore it always freezes on smart card options no matter what. Is there a way to disable the desktop manager from automatically running a back up.
Hi and Welcome to the Community!
It sounds like you configured the Desktop Software to automatically conduct a backup and further selected the option to remember your settings so that you would never again be presented with them. As such, you may also need to perform the above...I looked around and could find no setting to change that would enable you to re-configure. Removing and reinstalling the Desktop Software should give you that choice again.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My tv gets "stuck" and won't exit on demand or switch channels.

My xfinity x1 keeps freezing and getting stuck, mainly when I push the on demand button on the remote. I have to unplug everything from the electrical outlet daily and wait for the system to set up again before I can watch tv. This is getting to be a real pain. Any suggestions?

Your upstream is a little on the high side. If you can, remove any unnecessary splitters to lower your upstream signal. If you can't, call for a tech to troubleshoot further.

Upgrade to 2.0 is stuck and won't finish...please help

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I downloaded OS 2.0 (originally had 1.0.8 installed) and after download PB wanted to restart so I clicked restart....
Now PB is stuck and just displays 'Blackberry Playbook' and the background color changes ...but nothing happens....I left it for a few hours but still no luck....I tried restarting it but when it boots up it's still stuck on the same page...
I tried to connect it to Device manager 7 and reset it to factory setting or downgrade the OS but Device Manager deosn't recognize the device.
Please help...what should I do now?

Hey sohrabza,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question. To bring your BlackBerry® PlayBook™ back to life you'll need to contact the PlayBook™ support team: http://t.co/DUNQzJJ
Let me know if you have any more questions.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I am having problems opening pages in safari. the rotating wheel at the right end of the address window doesn't stop even after the page has filled up. then if i try to open other pages it gets stuck and won't open them.

I started having problems opening pages today. When first open a page it seems to download the page OK, but the rotating wheel on the right-hand end of the address field keeps rotating after the page is completely filled up. Then if I try to open other pages it becomes slower and eventually stops filling-in the pages, while the rotating wheel keeps rotating.
I wonder whether junk is being downloaded into my mac, or what is going on. Help will be geatly appreciated.

When was the last time you emptied the Safari cache?
From your Safari menu bar click Safari > Empty Cache
If that didn't make a difference, go back to the menu bar click Safari > Reset Safari. Select the top 5 boxes then click Reset.
And how much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space. Freeing Up Hard Disk Space - Mac Guides
If emptying cache or resetting didn't help and there's enough free space on the startup disk, login to another user account, launch Safari. Same problems there indicates a system wide problem. Log back into your admin account so you can check the startup disk.
Launch Disk Utility. /Applications/Utilities
Select MacintoshHD in the panel on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
I wonder whether junk is being downloaded into my mac
Nothing should "download" to your Mac unless you initiate the download yourself. You can check the Downloads folder from the Safari > Window menu or your Downloads folder in the Finder.

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I have a macbook 10.6.8 and the mouse is malfunctioning. It is jumping around without me touching the trackpad, and then at times I can't move the mouse at all. Has this happenned to anyone and what do I do?

An irratic trackpad can be a symptom resulting from a swollen battery as these can expand then press upward toward the trackpad area and affect its function. If it is tight and ill-fitting, that may be the problem. These can open and leak stuff, too; so to see if an Apple Store genius or other expert can help determine that is the issue, and to get a replacement if it is, would be important.
Unplug AC before removing, be sure MacBook is shut down. If bad, leave it out.
Check the computer w/o battery to see if the trackpad issue changes.
Have you tried the computer with a USB mouse (if the battery looks OK when removed & inspected to see if the sides are flat when set against a table top) to see if the same kinds of odd behavior continue, even if you go into the Trackpad preference panel and have the input ignored in the settings?
I use a wired USB mouse with my MacBook but do not have the trackpad settings on ignore input. Mine does not have the original battery, and I do remove these on occasion and look in the compartment to check it.
And then there's this. Worth mentioning, but doesn't seem likely...
Portables and Magic Trackpad: Jumpy or erratic trackpad operation:
http://support.apple.com/kb/ts1449
Hopefully something simple is behind this.
Good luck & happy computing!

I bought a song on iTunes on my iPhone and it is stuck and won't finish downloading

Please Help

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

When I'm trying to deauthorize my iPod from my iTunes, it's trying to deauthorize it' but iTunes get stuck and I can only shut it down

I have just bought an new i Phone, but I had an old iPod that I authorized on iTunes.
Now, when I'm trying to deauthrize it, iTunes just get stuck, and won't continue working unless i shut it down directly from the task manager....
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Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.

Mac Pro gets stuck on the grey screen and won't finish booting

I have a Mac Pro 1, 1 recently (successfully) upgraded to snow leopard that gets stuck on the grey screen with the spinning rainbow cursor (after the apple logo and brief blue screen) and won't finish booting up. This happened after my computer froze up and I had to force quit. I checked out the forums and I tried all the all the suggestions (like disconnecting peripherals) and appropriate disk utilities, saw no errors with the HD reported, and had no trouble doing a safe boot (everything works o.k. there) or starting up from the software disk to perform the repairs. I did notice that during the repair permissions command, it gets stuck in the last few minutes, the CD starts to chug along, and everything freezes and I have to force quit. This happens every time I try it. I eventually backed everything up, erased the HD and reinstalled the OS, reset PRAM and NVRAM, but I'm still getting the grey screen on restart. Tech tool deluxe reports a "fail" on the video RAM, but everything else seems to check out. Could it be a graphics card issue? I did notice some funky visual glitches occurring prior to the breakdown. Any other ideas?

I wouldn't trust Apple Disk Utility to do a hard drive repair, but I would go with TechTool Pro 5/6 if you have that instead of Disk Warrior from Alsoft.
Clone the drive, though you should have some bootable backup clones already; repair the clone; then boot and work from that drive. Always have a working copy of the system.
And off load all your data to other drives.

HT203177 I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

Remove the song in question from the sync list and see if the rectifies the problem.
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I have burned to my external blu ray burner 3 times, but twice ended up with glitches in the project. now it stops at 59% and won't finish sharing. How do I get it to finish sharing?

I have burned to my external blu ray burner 3 times, but twice ended up with glitches in the project. now it stops at 59% and won't finish sharing. How do I get it to finish sharing?

It's a complex project and there are a lot of possibilities. Among them is the length; there are a number of reports of projects that are approaching 2 hours failing to burn.
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Use the duplicated project and this time set a range for the last 30 minutes or so of the project and export it, using the Blu Ray destination. Again, set Output Device to HD and see whether it will complete.
Good luck.
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New Mini - Firewire plug is stuck and won't come out

Hi,
This is a virtually new Mac Mini; A firewire plug from my 20" Cinema display is stuck in the firewire port and won't come out. (I'm trying to disassemble this mini to move to another location.)
I'm trying very hard not to pull too hard because I don't want to damage the firewire port. But I don't know what to do - it's just stuck and won't come out.
Any ideas? Many Thanks,
Frank B.

Well, I finally got it out after fiddling with it, and walking away several times. I had to make sure I didn't damage it, so I approached it very gingerly.
How did I get it out? It's amazing what actually worked. What worked was grasping ONLY the firewire chord about 1 to 2 inches away from the plug and pulling Only on the chord straight out.
Doing it this way, it popped out with very little resistance. Strangely, the Apple Cinema Display firewire plug almost seems to click when you plug it in.
So I immediately tested a generic firewire plug (non-Apple related) and it plugged in and pulled out with no problems or resistance whatsoever.
"This completes my test of the Apple Cinema Display Firewire plug." (a joke there)

My backup gets stuck and won't finish?

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