My bank, First Direct, informs me that I am unable to print off my bank statements if I am using Firefox as my browser due to a change in Firefox software.

I have recently changed my browser to Firefox and can no longer print my on-line bank statements. I have queried this with my bank, First Direct, and I am informed that this is due my using Firefox and a recent change to Firefox software. I am using XP and have the latest Adobe software. Your help, please. I notice that other users have registered similar problems.

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.
You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".
You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer.
You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.
See also:
*https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them

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    Can you please explain the above points.
    Best Regards
    Mukesh Mokashi

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