My Basler acA2040-18​0km NIR is not visible in NI MAX

Question

Hello,
I am trying to set up my new area scan camera (Basler acA2040-180km NIR) using camera link. However, I can not see the camera in the Measurement and Automation Explorer (version 5.4). I'm guessing it has something to do with the drivers. When I installed the Basler pylon Camera Software Suite, the frame grabber detected the camera as "cam0: Basler GenICam Source". When clicking it, error appears saying "Error 0x80004005 The error code passed into imgShowError is unknown." But when using the pylon viewer (64-Bit), the camera is nowhere to be seen again in the device window.
The NI website says that it supports acA2040-180km (for grabbers PCIe-1433 and PXIe-1435), which I assume differs only in a way that it has a slightly different CMOS.
The frame grabber that I'm using is NI PCIe-1473R with FPGA circuit on it. I'm running 64-Bit Windows 7 Professional with Labview 2012 SP1 including the latest NI FPGA module with patches.
So far I have:
Updated the device drivers (February 2013)
Updated the Vision Acquisition software to version 5.3
Updated the NI-IMAQ to the latest version
Since I still consider myself as a novice when it comes to Labview and Labview programming, is there something simple that I have overlooked? Thank you in advance
Best,
Kari
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Answer 1

Hi Garzaa,
I already replied you through our Support channel but I copy here the answer so that everyone can benefit !
The NI PCIe-1473R Frame Grabber contains a reconfigurable FPGA in the image path enabling on-board image processing. This means that the full communication between the camera and the frame grabber goes through the FPGA. It is then a major difference comparing to the other standard frame grabber without FPGA. 
It means also that the camera will not shows up in Measurement & Automation Explorer.
With this frame grabber, you have to build and use an FPGA VI to use the camera.
However, it is still possible to control the camera from the host computer by a third party application (like Pylon for example) if needed. You can do this by routing the Serial link through the FPGA to the host computer. Then, on the host you need to run the Serial Server which serves as a serial-TCP interface. Finally, you can use the CameraLink Serial Remote System Selector tool in MAX (in MAX select "Tools" menu, then "NI Vision", then "Select CLSerNat Systems") to create a virtual serial port that you can use in any application to communicate with your camera. See some information here: http://digital.ni.com/public.nsf/allkb/A56C0DAD5FD​5B23286257A61005DF16F?OpenDocument 
The FPGA VI and Serial Server that you need are already included with all the Vision-RIO examples shipped with the NI 1473R. The best advice is then to start with an example to see how it is working.
Kind regards,
Cédric | NI Belgium