My battery on my macbook pro has expanded and disformed...
I took the laptop in to The Apple shop here in France.. And they told me that it is designed to expand like this.. Unfortunately its expanded so much it might of damaged the laptop!! This cant be normal.
Please advise me on what to do, besides buy a new battery which of course i will have to do.
It's not normal at all - in fact, if the battery continues to expand it can make your trackpad and other 'parts' unusable.
Get into an Apple Store or AASP and get that battery out and have a new battery installed as soon as possible.
Clinton
Similar Messages
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Is it possible to virtually bypass the battery on a macbook pro (retina 2014) and power the mac directly via AC power?
E.g. Dell allows you to plug the laptop into AC power but prevent battery charging.
Note: I do not want to physically remove the battery.
If there isn't an option on Mac OS, is there anything I can download to bypass the battery when I want?Thanks for linking me! Wow I had no idea the clock speed would be cut so severely! What a bunch of rubbish, as if the AC won't provide enough power!
I guess the only solution to my question would be an app which virtually disconnects the battery but tricks the mac into thinking the battery is still connected. I'm just surprised Apple haven't yet started to build prisons for the government - considering how well they lock up their software and hardware! -
My macbook pro has fallen and making noise
A day before yesterday, my MacBook pro has fallen into the ground. Now it become noisy. Any advice on how to solve this problem is appreciated.
Since you have no Apple store to help you we'll have to see if we can solve your problem remotely.
What is your ex at model, size and year?
What is the noise like? Is it a fluttering, buzzing noise or a squealing noise? Is it constant or occasional? Do you have access to small screwdrivers or know someone who has some?
> my MacBook pro has fallen into the ground<
So clearly something inside has gotten displaced or damaged. So depending on the model, the bottom of the case will have to come off. Then you'll have to run the MBP to determine which component is making the noise. Someone who knows what they are doing will have to be the one to do this, otherwise damage to the MBP can occur. If there is no one, just be careful and don't touch anything.
> because the system does not recognise mine.<
Did this happen after you upgraded to Yosemite?
>customers outside USA.<
I would think that it would be difficult for any company to provide world wide service to products they make. As an example I tried to help a friend living in Uruguay. I sent him camera parts from the US three times and each time the shipment never made it to him. -
I was given a early 08 Mbp that the battery had expanded and I replaced the battery and at first it turned on and was working fine then I tried to reset it for the settings to take effect and now it's not turning on. I tried taking out the battery and it does nothing. Nor will it run without the battery while plugged in.
Try a #1 SMC Reset and see associated power on links here
..Step by Step to fix your Mac -
I recently did an update on my macbook this year around Jan. or Feb and now I am not getting the same juice from my battery. I can use my notebook for 30 minutes and the bars will go from 99-80 in just 15 minutes. Before this update my computer battery would last for 2 day before I had to charge it again. If anyone has a suggestion I am open to all them.
Open Activity Monitor. Select All Processes instead of My Processes at the top and then reorder everything by highest CPU usage. Take a screenshot and post the image here.
-
Ram? how do i find the type that my macbook pro has?
ram? how do i find the type that my macbook pro has?
and whats the best brand to use?
thanks
also what kind of express cards addons are available for the macbooks?
thanks againA_MaStA wrote:
You simply take out and look on the ram chip(s), the manufacturer's name should be all over the chip(s).
Not very helpful. Micron / Crucial makes maybe 2000 RAM types. If all you have is the RAM and the label you may be thin on luck.
Reading the manual +*that came with the mac*+ is one resource, regrettably rarely used before posting here. -
Where can I get a new battery for my macbook pro 15
I tried to look for a replacement battery for my macbook pro 15 unibody and the apple site is blank.
http://store.apple.com/us/search?find=macbook+pro+battery
Apple Store: 1-800-692-7753
Best. -
My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best -
The battery for my Macbook Pro 13 "has only 121 cycles and is not charging anymore, my Mac is telling me that it is necessary to exchange it. You have any tips for me to find out what might be happening with my battery?
Guys, i am actually trying using a solution provided by the article shared by dominic23,
It says "Another option is to get an ionizer to help the atmosphere in the workplace be more conductive and pull charges away from contact surfaces, including yourself."
So in my home, we have such device that could clean the air using ion, and i am using it in my room...
Result: BANG!!! The electric shock on my macbook has gone!! I don't really care about physics but somehow it works! You guys should give it a try.
Thanks again dominic23 -
My macbook pro has service battery, what could happen if i upgrade the ram to 8gb
My macbook pro has service battery, what could happen if i upgrade the ram to 8gb
"Service Battery" means just that - you need to make an appointment with your local Apple Store or AASP and have the battery checked out and, likely, replaced.
If you upgrade to 8GB it will have no effect on the battery. 8GB is sort of the minimum that I would shoot for.
Clinton -
My 2012 MacBook pro has a fan running on high from the moment I turn it on and my battery has an 'x' on it.someone please help.
You should contact AppleCare as soon as possible.
MBP is in warranty for 1 year from the date of purchase.
AppleCare: 1-800-275-2273.
Standard troubleshooting step for these kinds of issues is to reset SMC.
Reset SMC. http://support.apple.com/kb/HT3964 -
My Macbook Pro has become super slow after upgrading to 10.9.2. can anyone help please?
My Macbook pro has slowed down drastically after upgrading to 10.9.2. It has become so slow that i can hardly use it. I did an etrcheck
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:19:10
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (356.27 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
[System] com.hp.devicemonitor.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Safari Extensions:
Adblock Plus: Version: 1.7.4.1135
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Slick Savings: Version: 1.0
Searchme: Version: 1.3
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
29% Safari
16% com.apple.WebKit.WebContent
5% PluginProcess
4% WindowServer
3% com.apple.WebKit.Networking
Top Processes by Memory:
289 MB Safari
131 MB com.apple.IconServicesAgent
82 MB com.apple.WebKit.WebContent
82 MB mds_stores
66 MB Finder
Virtual Memory Information:
721 MB Free RAM
1.62 GB Active RAM
1.05 GB Inactive RAM
636 MB Wired RAM
1.18 GB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|filezilla|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Battery Life on MacBook Pro Retina 15" purchased 1 week ago
Hello Dear Community,
About a month ago I purchased a MacBook Pro Retina 15" and after 1 week I noticed the battery was lasting for about 2-3 hours of web-browsing. It turned out the battery was defective and Apple sent me a new one.
4 days ago I received the new laptop and I switched it on, did all the updates and installed Google Chrome.
Here is my problem (or maybe I'm just being a bit paranoid):
The battery was at 80% when I put on a movie. I was with standard out of the box settings, full brightness and volume at max. After the 2-hours movie battery was down do 21% which seemed a bit odd, but I thought it was expected with full brightness and volume.
After that I was web-browsing ordering a pizza, went on facebook and watched 4 movie trailers which all and all took about 25 minutes maybe, but this got the battery down do 10%.
Is this normal, because this is my first purchase of an apple product? Somehow losing 10% in 25 minutes seems a far cry from the promised 8 hours of web-browsing promised in the description.
Very much appreciate any help with this!
P.S: Apple Diagnostics found no issues.
Regards,
Incr3dulousIncr3dulous wrote:
I have 1 question though: Isn't it harmful for the battery to keep the MBP connected to AC with the charger at full battery?
NO, NO NO!
I keep my MBP connected to the charger most of the time. Monthly I will use it with just the battery and connect the charger again when at the 40%± charge level. That will keep the battery happy.
P.S: How much do you usually get out of your MBP while browsing?
Which one? I have three of them. The 2010 is the most energy efficient and I would expect it to last perhaps 6+ hours with very moderate use. The 2006 has a smaller replaceable battery and I would expect 4.5 maximum at very moderate use.
Watch a video and the times will be cut in half.
Ciao. -
Hi My battery on my macbook pro keeps running low on power very quickly and I have to keep recharging it. This has never happened before. I have used all the power saver options, but it keeps happening. Can anyone help. The battery seems to be losing power even when it is turned off.
Hi BigThinker,
How old is your Mac? If it is an older one, then the battery may just be dying. You can check by clicking on the Apple in the upper left-hand corner, then clicking on About This Mac>More Info>System Report, then click on Power (about half way down the list). At the top of the resulting display, you should see the following type of info:
The Health Information will tell you if your battery is going to need replacement soon. If it says Normal, then it is not the battery.
Cheers,
GB -
Battery issues on Macbook Pro 15" A1286 (late 2008)
I am having battery issues with my Macbook Pro 15" A1286 (late 2008) model. My battery does not hold a charge for more than about an hour. It only has 287 cycles, so far less than the suggested 500 cycles, and something seems to be wrong with it - the back panel that holds the battery seems not to be attached as it should, as if the battery is pushing the cover out a little bit. Even my trackpad seems to be acting a little funny - it doesn't click in the same way or as easily as it used to.
In my use of the computer, I have routinely let it run on battery power only and cycle out, but most of the time, I am running it with the power cord attached.
Does this mean I need to replace the battery? I am out of AppleCare, and did not want to pay for a support question if I'm only going to be told that the battery needs to be replaced.
I do not have an Apple Store very close to me - it is a long drive that I cannot make on a business day because I have to be at work. I ordered my computer online and have not had any issues until now - though I once contacted AppleCare with some questions.
Has anyone had a similar experience, and can offer some guidance?
Thank you very much.
Rikamae55J G B,
Did you purchase an 'official' Apple battery? Batteries do some things well and have a long lifespan if well cared for, doesn't do some things so well (playing games, watching videos, etc.) and you can shorten the lifespan of a battery by how you use it.
But you should be able to get more than 2 hours out of a new battery (depending on how you're using it). If you're within 90 days of purchase, I would return th unit and ask for a new battery.
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB RAM, 960GB SSD, 27” Apple Thunderbolt Display
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