My battery will not charge unless it is turned off. has anyone else had this problem?, my battery will not charge unless it is turned off. has anyone else had this problem?

my battery on my iphone 4 will not charge unless the phone is turned off. Has anyone else had this problem?

Is this observed as the iPhone is plugged into a Computer or into an AC outlet; or both?  In any case you should try a Reset of the iPhone by depressing the Sleep button and the Home button at the same time until the Apple logo appears then wait for the Reset to bring your iPhone back to the Lock-Screen. 

Similar Messages

  • HT1476 upgraded my IPOD 5 to iOS 7.0.2 and will not charge battery. when plugged in gives message "This cable or accessory is not certified and may not work reliably with this IPOD".

    Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
    When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
    Anyone else have this issue after they upgraded the iOS system?
    Thanks,

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

    My Ipad2 just shuts down and will not turn on. Rebooting does not help. He switched on when I start charging it. In this case, the battery is charged.

    Standard troubleshooting steps in the following order:
    1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
    If no change, continue:
    2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
    If no change, continue:
    3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
    If no change, make an appointment at an Apple store.

  • My IPhone has been charged for at least 3 hours still showing the low battery icon and not turning on, normally when my phone is in low battery it will automatically pop up the apple icon but now it's not turning on :( someone pleaseeeee help me!

    My IPhone has been charged for at least 3 hours still showing the low battery icon and not turning on, normally when my phone is in low battery it will automatically pop up the apple icon but now it's not turning on someone pleaseeeee help me! Thanks!

    Hi Windy08,
    If you are having an issue with charging your iPhone, you may want to start your troubleshooting with the steps in this article -
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My iPhone 4S has started to turn off before its out of battery. There is no pattern it is completely random so I don't know when it will turn off, when I try to turn it back on it says it needs to be charged.

    As soon as I plug it in to the charger it reboots to the same percent it was originally on before it turned off for example today it turned off on 10% I tried to turn it back in and it said out of battery so I plugged it in to the charger and it immediately rebooted showing the apple logo and the phone was on 10% when it was fully rebooted.
    I was wondering do I need a battery replacement or is this something more serious.
    Many thanks.

    Hi Lukeohiggins,
    If you are having issues with your iPhone unexpectely powering off, you may want to try the troubleshooting listed under Power/Battery > Will not turn on, will not turn on unless connected to power, or unexpected power off in the following article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Cheers,
    - Brenden

  • Even when I charge my Mac Pro to the full bar, the battery seems to be drained even when I am not using it. Example, after charging it full, i switched it on the next day and its 79% battery left. Is there something wrong? help please

    Even when I charge my Mac Pro to the full bar, the battery seems to be drained even when I am not using it. Example, after charging it full, i switched it on the next day and its 79% battery left. Is there something wrong? help please

    Assuming you are disconnecting from line power, when you say switched on, do you mean it was shutdown or in sleep mode?  If sleep mode the battery will still drain because sleep still keeps some things active and the battery does drain a little.  However, to go from 100% to 79% charge overnight is a bit excessive in sleep mode.  Unless you have some processes set to activate over night by the cron file and do things like backup the system.
    What are the statistics on the battery, the apple in the upper left corner, About This Mac, More Info, System Report, Hardware, Power...things like battery Condition, Capacity, remaining charge, voltage, current.

  • Iphone 5 will not respond to anything. Charging, connecting to iTunes, or even the buttons. Connecting to a computer it is not even found as a hardware HELP!

    Help, I have a iPhone 5s, plugged it in for the night, and the next day it wont respond. I mean to anything. It wont charge add volume power connecting to itunes anything. I can't plug it in to iTunes, non of the buttons work, power +home, anything!

    Hey Ashtonfr!
    I have an article for you that will help you fully troubleshoot this issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Hp Pavilion g4, Product Number B6U80A, problem is Battery showed plugged in but not charging.

    Hi,
    I bought a hp pavilion g4 2036TU and Serial No is {Removed for privacy} and Product No is B6U80PA#ACJ from Cyborg world, Laminton Road, Mumbai, 400009 and invoice No is 302431 and that is hpauthorized showroom. From next couple of days i got a problem: "charger plugged in not charging". due to some busy work i not able to register complaint at that day but i register my complaint on 25-08-2012. They i...
    ssue a complaint no is HP Case ID #: 4681263011 but now current Case ID number is 4682402097 after i track lots effort they sent engineer Pradeep(9022181367) on site at 8-09-2012, and he didn't got any solution, and told me that he will order a battery as there are some problem in battery, but on next working day he called me and told that he sent a mail which contain a link to update BIOS and your problem surely resolved by that. But after using that link i updated BIOS but still problem and when i call to hpcustomer care they told me that your case is transferred to hp service centers, Vashi Navi Mubai. In between that I busy in my office work for some day and not get time to call again and again. And i got socked when I receive a mail from "{Personal Information Removed}" that your case is closed because your mobile is not reachable. But i all-ready contact to many time on
    customer care and also registered my response at Support Case
    Manager one day before their closing mail. After that on 15-09-2012 i again waist my full day on hp customer care to resolve my isuue ,
    but mostly they tell me your call connected in non-techinacal department, and you will get callback within 2 hour, but i don't get call back always.
    After done lots of call to many person, swati, rajani, pradeep, and to many customer agent they told that a engineer again visit to detect the problem, but i don't understand why they sent engineer again and again to only detect problem. And today another Engineer Mahesh Rahate(9702788581) visit and told that problem in motherboard and need to replace, These guy doing R & D on my system, they don't know what is problem. I attached receipt which given by their engineer. Their are not link between hp service center and hp customer care. Customer care agent told your case is referred to hp service center and they contact you, but don't tell any updated status.
    I have one major question why i ready to repair my mother board in newly system, I only want brand new System or refund my money. I have lost my hard earn money (approx 40000/-) in this process. So I only want either refund of money or newly brand system only, no any replacement.
    I have lost my whole month in that process and i also affected my work which affected by because of this system. It cost me more then 40000/- financially. So my one and last option to either refund my money or give brand new product, I don't want defected system replace again and again and my work suffer in future.
    And about my experience of Hp product, its wrost, in both term product wise and also in term of after sales services. How they pass testing of product and brought in market a defected product. And not provided proper service. So as per my experience I never suggest to purchase any hp product as per my worst experience of hp service after sales.
    Thanks!
    With Regards,
    Arvind Kumar Gangwar

    I saw your post and forwarded it to the right people a for their review. You should hear back from someone shortly.
    Be certain to watch for private messages.  
    This can be checked by usign the mail icon in the top-right corner next to your user name.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • TS3274 I purchesed a new Ipad Air on the 23rd Jan, I have been travelling so not given it much use compared wit the old one but I noticed the battery was running down even though it was in sleep mode. Lat night it was on 58% charge, this morning i had a l

    I have a new Ipad Air and have noticed everytime I open the screen the charge has reduced. over night it dropped from 58% to below 10 with a low battery warning.
    The screen was asleep, cellular switched off, Bluetooth on for the keyboard. all setting infact the same as my last model which performed excellently.
    Anyone know why its losing its charge so quickly. it also sems very slow to recharge also, in one hr its gained a 12% charge.

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Please Help! My battery won't charge. Not sure if this is my battery or the charger causing the problem.

    I recently came down to Costa Rica to do some work abroad and last week my battery display showed it wouldn't charge higher than 15%. I've kept the charger plugged in to avoid a total shut down and everytime I do unplug I lose power. I'm not sure if this is my battery or the charger that is faulty. I'm now at 8% power and freaking out as I have work to do and I'm nowhere near an apple store or certified repair shop. I can keep my charger plugged in but must find a solution. A new charger or battery can possibly be brought to me from San Jose but I must know asap to request the product.
    Any help is SOOO greatly appreciated. THANK YOU.
    Some Details on my computer...

    Hi Riyanna.  Do you have the mag safe power cord with you and will it turn on with it?  With it plugged in you should be able to go to the top right screen menu and click on battery. It should say power source power adapter. It maybe grayed out , but that is ok. That means your power adapter is working. Then it will not hurt to run the SMC reset  or pram reset. The other thing is if you are using an Aplle power supply there will be a green light showing on it.

  • Should I disable wi-fi when not using it ? Will this preserve the Battery?

    When I`m at home,should I disable the wi-fi when not using the internet ? Does this preserve the battery?

    http://ipod.about.com/od/iphone3g/tp/iphone-battery-life.htm
    #5 on the list to preserve battery:
    Keep Wi-Fi Off
    The other kind of high-speed network that the iPhone can connect to is Wi-Fi. Wi-Fi is even faster than 3G, though it’s only available where there’s a hotspot (not virtually everywhere like 3G). Keeping Wi-Fi turned on at all times in hopes that an open hotspot will appear is a sure way to drain your battery life. So, unless you’re using it right this second, keep Wi-Fi turned off.
    Find it in Settings -> WiFi -> Slide to Off

  • HT1688 I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.

  • Will charging my iPhone 4S with iPad 4th generation 12w power adapter, ruin my battery?

    Situation: my iPhone 4S is 4 months old, have had ZERO issues with battery life, until yesterday...
    I just bought the newest iPad last week (retina display) and yesterday I plugged the iPhone 4s usb cable into the iPad 12w power adapter, to charge my 4s. Now my iPhone 4S is losing 1% every 4-5 minutes (not exaggerating, in fact it may be draining even faster than that). This is occurring even though all programs are closed and the phone is locked (screen is black)... Normally my battery will lose 5-10% while I sleep, last night it was dead within 5 hours !
    I'm pretty disappointed becuz it seems I have ruined the battery. Can anyone think of any other reason for this to be happening?
    In an attempt to rule out any software issues or potential malware, I backed up my 4s, put it in recovery mode and proceeded with a factory restore. Following that I restored from backup. To my dismay the freefall battery drainage is continuing :(
    What are my options (if any) apart from heading over to apple store tomorrow to get bent over a barrel? Any help would be appreciated ....
    Many thanks and happy holidays !

    Okay it's been 15 minutes and battery is still at 100%.
    I have ton of apps and music as well as photos etc... I'm using 58Gb. So getting my stuff back on is a top priority. The only thing I did on the 24th (day the problem started) that I can think of, was register with talkatone (googles VoIP App). I'm thinking I delete that App from iTunes before restoring from backup?
    Your help is much appreciated!

  • My wife ran the battery down in her shuffle.  When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off.  Is the battery that dead, or is something else wrong.  ITunes does not show the shuffle

    My wife ran the battery down in her shuffle.  When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off.  Is the battery that dead, or is something else wrong.  ITunes does not show the shuffle

    Hi Jennsman40,
    Welcome to Apple Support Communities.
    If this symptom persists even after you charge your iPod Shuffle, see this page for some troubleshooting steps:
    http://www.apple.com/support/ipodshuffle/assistant/itunes/
    Best,
    Jeremy

  • IPad 4 switches off when i am using it, even when battery is fully charged.  Restore function (holding down both buttons) often does not work.  Cannot power up iPad.  I have updated software, restarted computer, but no success.  Please help

    IPad 4 switches off when i am using it, even when battery is fully charged.  Restore function (holding down both buttons) often does not work.  Cannot power up iPad.  I have updated software, restarted computer, but no success.  I did restore the iPad about 8 times during the past 2 weeks.  Just completed another restore.  iTunes says the the iPad has been restored and will restart automatically and appear in iTunes when it is ready.  That was 30 minutes ago.  iPad still won't start.  I am looking down the barrel of yet another fruitless restore.  What a crap product.

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • Since updating to I.O.S7 on my ipad2 all i get when i turn it on is a loading screen with a picture of a charger going into an ITUNES sign? HELP nothing will work not interactive at all?

    all i get when i turn it on is a loading screen with a picture of a charger going into an ITUNES sign? HELP nothing will work not interactive at all.aince updating to I.O.S7.0.2???
    What should i do currently have it on charge for several hours not done a thing and have been locking and unlocking and resetting

    Please see: http://support.apple.com/kb/HT1808 for further info.  It sounds like you are already in Recovery mode so if the image in Step 4 is the one you see, skip to Step 5.
    Regards,
    Steve

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