MY BB DESKTOP WONT RECOGNIZE MY BB

HELLO
I HAVE A MACBOOK PRO AND A BB CURVE9360, MY BB DESKTOP SOFTWARE WONT RECOGNIZE THE DEVICE AND I NEED TO BACK IT UP ASAP!
THE ONLY THINK THAT I CAN DO IS CLICKING ON THE DEVICE OPTONS BUT I CANT BACK IT UP OR RESTORE IT.
IF I CONNECT ANOTHER BB IT WILL WORK PERFECTLY
BUT I CAN NOT GET IT DONE WITH MY CURVE 9360
SOS!!!!!!!!!

Have you tried a battery pull?
Could be a hardware problem with the usb port.
You can also backup your curve using blackberry protect.
http://us.blackberry.com/apps-software/protect/
Can you take it to the shop and have them test the usb port? Not sure why it won't connect to your computer.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

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Have you tried a battery pull?
Could be a hardware problem with the usb port.
You can also backup your curve using blackberry protect.
http://us.blackberry.com/apps-software/protect/
Can you take it to the shop and have them test the usb port? Not sure why it won't connect to your computer.
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nbar wrote:
See other thread, Csound. Sorry. Let's deal with the problem at hand.
Ayala, see Csounds hypothetical questions and answer them to the best you can. Also see my post above, again. Reply.
I'll leave it in your capable hands, I don't need the 'hypothetical' questions answered thanks.

MY BB DESKTOP WONT RECOGNIZE MY BB

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