My bb doesn't connect to browser or app world pls help.

i have a bb 9300 and my browser does not load, also app world doesn't work, it tells me i have to upgrade but since i cannoct connect to the browser i cant do it. i cannot connect my emails either although apps such as fb work.. whats the problem and how do i fix it? 

Hi lesleyannerooke
Welcome to BlackBerry Support Community Forums
Are you getting any specific error message while accessing those applications ? 
Also do you have a specific BlackBerry Data Plan / BIS from your Carrier or Mobile network provider ?
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