My BB internet browser has no menu

Basically, ever since I got my BB in Oct 2010, the BB browser has been working fine.
But only recently I can't use it properly because its menu has randomly disappeared.
What I mean is, is that there's that button you press to get the menu (the BB logo button) on BlackBerry. I press that on the browser and what that now does is that it makes my cursor vanish from the screen and it shows no menu on the browser.
True, I can use the browser shortcuts (for example, R means refresh) but there are so many I have to remember and I don't want to do that. All I want is to press the menu button and for the menu to appear.
I've restarted it, nothing happened.
I do have another, faster browser (BOLT) but you can't watch videos on there.
I use the BB browser to watch videos and also other things.
Is there any way to fix this problem or can it be possible to delete and reinstall the BB browser?
Thanks.
Solved!
Go to Solution.

qasidb wrote:
I've restarted it, nothing happened..
How did you 'restart'?
Do a simple reboot on the BlackBerry in this manner:
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
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Solved!
Go to Solution.

Hi sares8
Welcome to the Community
Please clear your Browsing data,Open Browser press the menu key >Option > Clear Browsing Data .After that perform a battery Pull restart Remove your Battery While Device Powered ON wait a min. then reinst it back.Then see if problem resolves.
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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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