My BB is not putting pre orders into a number priority system...urgh!

I called and asked what number I was, and she said they weren't doing numbers. She said that it's based on when your appointment is.
How can they not prioritize orders by time and date? !?
She did say she expected to get enough to cover all pre orders.

That's my beef as well. Their own manual states they must number each order.
I mean what sense does it make to give someone an early appt time that ordered after me. And then I may not end up receiving a phone.

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Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???

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skalicki` wrote:
Technically, to make the function keys work you don't need to change the second box to dash. I don't know why I gave that advice, but it isn't necessary. I guess I said that simply because that's what I have it set to.
The reason there are two boxes is so that you can set Exposé to using both the function keys and the mouse. For example, if I have +All Windows+ set to F9 and Secondary Mouse Button, then it will show all open windows if I click F9 or right-click. That is why you actually don't need to have the second boxes for any of these set to dashes. You could set them to your mouse buttons, or if you wanted you could set the first box of any of these to any function key, as long as it isn't set to the same one as the key you want to use for your shortcuts within FCE.
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Message was edited by: skalicki`
Thanks skalicki, I think I got it. You've been of great help !!

NOTE 4 Pre-order Incentive

I believe with this huge fiasco with bestbuy not delivering the NOTE4 with shortage stock, they should give people who pre-orders an incentive.
Waiving activation sounds like it would be within reasonable bounds.
Extending this offer out for two weeks seems like Bestbuy got the short end of the stick with stock. Now, they're just giving everyone the regurgitated answer of "Please wait for your email" to cover up the whole fiasco instead of the truth.
What is everyone else's thoughts?

Hello slowtrtle/b-dub-
We do not have any control over product availability for Note 4 pre-orders, as this can be impacted by manufacturer availability or shipping concerns. A pre-order with Best Buy does not guarantee availability of a product on street date, only that you will have the ability to purchase it before our walk-in customers when inventory is available. As such, we would not be able to provide any compensation or incentive for pre-orders that have yet to be fulfilled.
Expedited shipping simply means that we will ship your order to arrive within 2 business days; it does not impact processing time, which can take longer due to product availability. We would not be able to refund the expedited shipping cost unless the order does not arrive with 2 business days of being shipped. You can find more information on our Shipping Costs and Timing here.
To be able to benefit from the Note 4 $200 trade-in offer, you did have to pre-order in-store. Orders placed through BestBuy.com for shipping or in-store pickup do not qualify for the promotion.
Thanks for your feedback,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Sprint Note 4 pre-order disappointment... Rant and questions!

The only reason I still shop at best buy was because prior to my current experience their price matching couldn't be beat.
I understand that patience is a venture and I will receive my pre-order eventually, but I find that I feel like I am continously being told tomorrow. It's clear that there is a lack of communication to each branch about stock or pre-order fulfilment.
I am also irritated because I have a 30$ coupon from my rewards that is most likely going to expire before I even get my phone.
What I am looking for is a clear way to get a date of the arrival of my pre-order.
Being told I can come in when I get an email seems like a cop-out. I just want a clear answer so I know when to expect my item. Not to be scrolling through junk mail to see if maybe I am one of the lucky ones (heaven forbid you miss that email since they put a 24 hour restriction on you to pick it up.)
Also would love a straight forward answers.
Is best buy selling any note 4s outside of a pre-order?
If I am able to fulfill my pre-order at a different best buy then my original location?
Last question!
Why should I ever come back?
I rather hear that the employees don't know, then be given false hope. All those things that can be price matched I can just buy from the competition at the lower price.

Hello SpiderByt3s,
There’s quite a buzz around the new Samsung Galaxy Note 4 (understandably so), and if it weren’t for the fact that I just got a new smartphone a few months ago, this would be one I’d be interested in too. From a personal perspective, waiting for new electronics can excruciating as I like to get my hands on my devices as soon as humanly possible. It’s understandable that you’d want to know when your phone is arriving, and I’m sorry for any frustration you’ve possibly endured while trying to figure this out.
Best Buy does make an effort to procure as much inventory as possible for new releases; however, sometimes the demand is higher than anticipated! If this happens, we realize that it can cause unintentional frustration and to avoid that, it sounds like you placed an online order for in store pickup. When an online order for store pickup is placed, we do ask that you wait for an email that confirms your purchase is available. I understand your eagerness to get your hands on your new Note 4 though, so I’m sure it’s disappointing to find that we didn’t have your order ready on release date.
While we do fulfill pre-orders based on the date on which we first receive them, each store has their own list of pre-orders to honor. For example, store A has 30 pre-orders and store B has 15. If both stores receive 20 phones on release date, store A will notify the first 20 people on their pre-order list that their phone is ready for pickup. Their 10 remaining pre-orders will then have to wait until a new shipment arrives. On the other hand, store B will notify their 15 customers that their phones are ready, and the five phones will be placed on the shelf for all to purchase.
Having said this, I understand why you’d want to know when your phone is due to arrive. We’d hate to give you an exact date should your shipment incur a delay, so as a way to avoid any potential disappoint with unintentional incorrect dates, we should be providing you an email once your phone is available for pick up. Once you receive this, you should have 48 hours to pick up your phone. I apologize for any frustration that this waiting may be causing.
Your My Best Buy certificate is another thing entirely. It sounds like you might have resolved this already, but on the off chance you still require assistance with this, please send me a private message with your full name and My Best Buy account number and I’ll be glad to see what options are available to assist you.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Note 4 Pre-order trade-in offer ONLINE??

I'm having a lot of difficulty with your online ordering. In order to qualify for the $200 Best Buy gift card for the Note 4 it says: *Online pre-orders must choose "Store Pickup" to qualify for trade-in offer.
I'm trying to pre-order the Samsung Note 4 sku # 8681453 (Sprint - charcoal version), but it will not let me select "Store pickup" at all.
Can someone please help me? I've purchased my last 3 phones from BestBuy, and usually things work very smoothly.
I need a definitive answer as to how I can go about doing this. I am not able to get to a store to pre-order in person as I travel for work quite a lot, but can make time to pick up on the 17th.

Hello S4vant,
That’s a great question! It’s a little hard to make sure you are keeping in line with the promotion guidelines if our website isn’t allowing you to select in-store pickup. After a quick look through of all the different Note 4 phones we have listed and the one you provided, I was able to verify that this particular option is unavailable for some reason.
While I don’t have answers for you yet, please know that I’m looking into this and hope to have them for you within the next day or two.
I greatly appreciate your patience,
Alex|Social Media Specialist | Best Buy® Corporate
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Waiting for sprint note 4 pre order

Pre ordered device on Oct 15,was told it would be there release day the 17th. Come to find out it still hasn't shipped. I called 1877 bby mobile number and they called the store and was told they will not be receiving any this week. So now another week waiting for a phone... No one at the store is any help besides telling me to cancel my order. Horrible, terrible experience. I get no answer from corporate. This is unacceptable.

Hello JPodlewski-
Thank you for pre-ordering the Note 4, I know that you place your order on Oct. 15th in hopes to have it by the release date of October 17th.
I apologize for any misinformation that you may have received, as placing a pre-order only guarantees you a phone in the order in which the orders were received, not necessarily on the day it was released. Please be assured that when we receive additional inventory from Samsung, Best Buy will contact you so that you to fulfill your pre-order. I regret that I don't have better news for you.
Sincerely,
Karina|Social Media Specialist | Best Buy® Corporate
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Verizon Note 4 Pre-Order Thread

Please comment here if and when you recieve your notification email, as well as how the transaction goes in the store.
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This showed up just before 1:00 pm today:
"Dear Xxxxxxxx,
Your reserved order will be ready for pickup on Thursday, October 23, 2014 at"
I placed my pre-order on Saturday evening, October 11 for a black unit. They will hold it until Friday according to the email

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I feel your pain. I would love to be going home today knowing I have a Note 4 waiting to be opened. Look at this way, next week will have a brand new phone while other s have a week old phone.

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My BB is not putting pre orders into a number priority system...urgh!

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