My BB Pearl 8100 IMEI # not found

Tried to set up my BB on a plan but my provider said my IMEI number was not found. They are suggesting that my phone has already beeen locked on a plan.
My phone was purchased as "new" and "unlocked". I am beginning to think that it was not unlocked
I purchased the phone on ebay, the seller has been ignoring my messages.
Any suggestions, help anyone. What should I do?
Whats the use having a BB without having to enjoy the full extent of the product?
Thanks!!!

terianrich wrote:
vendor id: 122
122 Telstra, Australia
You should first call them and explain politely that you purchased the device used, and that the former owner did not UNregister the PIN & IMEI from their account, and ask them to release it. They don't have to do so for you, not being the account holder, but they should.
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My Pearl 8100 is not recognized by my Windows 7 computer and Desktop SW 6.0

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Hello hanley10067 and welcome to the BlackBerry Support Community Forums.
Have a look at this article KB15486 "Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting steps"
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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I have new Blackberry Perl 8100.I got this from Rogers.It was sitting in box for few month.I tried turning on but it is not turning on.I left the phone in charge for more then 2 hour and it is still not turning on.
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Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
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Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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IMEI not found by network

Just tried to get my 3 iphone 3GS unlocked and they say the phone doesn't exist as the IMEI isn't in their system. What now? I bought it from them 2 years ago and don't have the receipt - the phone does exist as I've been using it and topping it up with them so what can I do now? Don't fancy paying £109 to get a third party to unlock it.

The only official way is through the carrier, in your case AT&T.
All other web unlock services are a hack.

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1. Turn on Car & Pair, disconnect Phone, then Reconnect and manually "Transfer Contacts"
2. Move Contacts into a Specific Category, then in the Bluetooth Menu just sync that particular category...manually " Transfer Contacts"
3. Disable Encryption & manually "Transfer Contacts" In my Bluetooth menu, it says the following Bluetooth Options are available:
Discoverable: Yes
Allow Outgoing Calls: Always
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Services
- Headset
- Handsfree
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I too have a 2009 A4 Avant Audi - initially the BB and car paired beautifully, but after two weeks the phonebook would no longer transfer. I managed to solve the problem by deleting the call log. the BB keeps a lot of history and it seems as if over time, the memory get clogged, preventing the transfer of the telephone book. On trying to doing it manually, you then get the unable to locate object push server. Try it, it worked for me

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hello,
i got a really terrible problem i dont know the solution for my pearl 8100
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Hi mister-n,
Welcome to BlackBerry Support Community Forums.
Try the following steps to reload your device software when the device is not being detected by the computer.
1. Verify that the BlackBerry Desktop Manager and BlackBerry Device Software are installed on the computer.
2. Remove the battery from the BlackBerry. Do not re-insert.
3. Connect the BlackBerry to the computer.
4. On the BlackBerry Desktop Manager main screen, click Application Loader.
5. Click Start.
6. Click Options to add or remove applications.
7. Click Next.
8. Click Next.
9. Click Finish.
10. Immediately after clicking Finish, insert the battery into the BlackBerry smartphone.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Hi my computer will not recognize my Pearl 8100 through USB connection and my computer is a little older so it doesn't have Bluetooth to try that. I've read some of the info from others having similar problems and I have checked my cable which is fine and have tried using a USB slot on the back of my computer rather than a USB hub to no avail. Any other ideas?

Hi and Welcome to the Forums!
Here is the list of troubleshooting KB's...hopefully something will be useful:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
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Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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For about a year upto late Sept 2008 I had been using my bb pearl 8100 as a tethered modem. Although it was slow I was able to access the internet from my desktop pc. But for some unknown reason in late Sept 2008 that all changed - i.e. I can longer access the internet from my desktop pc via the pearl - and neither I nor my ISP can work out what why.
I have uninstalled and reinstalled bb desktop manager (three different versions, the latest being 4.2.2.6), I have updated my device software, I have updated the modem drivers, I have installed the desktop software on 2 other computers and connected the pearl but I continue to experience the same problem, that being that although I am able to establish a phone connection little or no data is being transmitted. The best I have been able to acheive is sending about 35k of data and receiving about 2.5k over a 3 hour period. On most other occassions no data is exchanged at all although a connection is established. Has anyone else ever experienced anything like this? If so, how (if you did) did you resolve it? I'd also welcome any suggestions from others who think they have a solution. Thanks. J.

in windows XP you can try:
1. Select Start> Settings> Network Connections.
2. Double-click the New Connection Wizard. New Connection Wizard will open.
3. Click Next.
4. Select the option Connect to the Internet. Click Next.
5. Select Setup my connection manually. Click Next.
6. Select Connect using a dial-up modem. Click Next.
7. If the Select a Device screen appears, select the Modem - Standard Modem check box. Click Next.
8. In the ISP Name field, type a name for your connection. Click Next.
9. In the Phone number field, type * 99 #. Click Next.
10. Indicate which users will have access to the connection. Click Next.
11. Enter your user name and password provided by your service provider. Click Next.
12. Click Finish.
13. In the Connect window, click Properties.
14. In the Properties window, verify that Modem - Standard Modem appears beneath the Connect using heading, then click Configure.
15. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure all of the other boxes are not checked above. Click OK.
16. In the Properties window, click OK
in Ubuntu, I can not try it but I've tried in XP and succeeded.... good luck

No browser icon on Pearl 8100

Hiya... I am in a world of pain...
Sorry - quite a bit of background on this...
In 2009 my husband bought me a brand new Blackberry Pearl 8100 from the internet (he can't remember exactly where from). I put my existing O2 sim in it, expecting to be able to access the internet/emails, but neither were available to me. A quick call to O2 cleared that one up - my sim was Pay & Go and at that time, O2 were not doing Blackberry web & email on Pay & Go. I used it as a phone for a bit, got peeved (wanted internet and emails!) and bought a Samsung Tocco lite which I have been using up until last week when I found out that, since last July, O2 were now doing Blackberry internet on Pay & Go.
So, I excitedly purchase a bolt on from O2, shove my sim in my lovely Blackberry Pearl, get excited when I see the new icons for Facebook and Google etc... and then I realise that there is no browser option. No globe icon, nothing. The only way I can see a browser icon is if I press the menu key and select 'Switch Application'. The 'phone then says 'requesting', then offers me an option to sign up for Yahoo Messenger. If I hit the 'back' button, the screen goes blank. If I accept 'download', I get: 'Sorry, your device does not meet the system requirements that are needed to support Yahoo'.
I have set up my emails and they work fine. If I click on links in emails, I just get a blank screen.
I have spoken to O2 who have said that 'everything is fine their end' and there is no reason why I can't find a browser icon. They told me to check out the latest Blackberry download so my 'phone is updated. So, I have installed what I believe to be the latest version but that has had no effect whatsoever.
A battery pull (well, about a hundred of them actually..) has also had no effect).
I am close to throwing the flaming thing up the wall. Please help me save my beautiful little 'phone from such a cruel fate... any ideas?
(OS release: v4.2.193)
Solved!
Go to Solution.

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you could investigate further updating your BB OS...here is a process to do that:
From a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8100 Wont respond or turn on

Hello folks
i have a pearl 8100 and last week it ran out of battery...however when i charged it the phone did not turn on and has not since...however the alarm still rings and the green indidcator light still flashes...when the alarm rings i cannot use the keypad to stop it so i have to remove the battery...and the phone doesnt turn on...when i press the power button nothing happens...zip...no response.....
any tips and advice would be greatly appreciated

I have a similar issue, only its for my wife's blackberry. She has an 8130 Pearl and had lost her blackberry over the weekend. We found it eventually but the battery was completely dead. I plugged it into the charger to have it charge but it will not turn on. A friend of mine had a similar issue and they suggested charging the device for 24 hours, but still no go.
The charger does work as I confirmed that with my other blackberry phone and when the pearl is "powered on" it shows all the indications of being off, however I can still call the phone and it will ring, the alarm will sound and the light blinks when there are messages received. However I cannot dial out nor see anything on the screen and the keys do not light up. Outside of the alarm coming on and being able to call the phone myself, I'd think that the phone was completely off.
I've pulled the battery and ran the update through desktop manager, and still it will not come on! I'm at the point of pulling out the rest of my hair.... Any ideas?

BB pearl 8100 upgrade

how can I perform an upgrade of the operating system to 4.7 or later? Updating certain applications is not supported by the current one Pearl has got.

hi marianne , you have to know first , the Pearl 8100 can take only the OS 4.5 maximun . The pearl cannot even take the 4.6 so you cannot put the 4.7 . i hope it will help you.
Julien NYAMBAL

Pearl 8100 Battery Issues

My BB Pearl 8100 is always losing battery charge. Anybody else having this issue and how can I fix it? I charge my BB at least 3 times a day. Once in the morning plugged into the outlet, once during the day at work through a USB port on my computer, sometimes I have to use the car charger to hold me over until I get home to plug it back into the outlet. I'm extremely frustrated and would have never bought this phone had I known I was dealing with this problem. And by the way, I only bought this BB (first one), sometime in July. PLEASE HELP! Thanks

I just got my BB 8120 yesterday and I was told (after the fact) that its good practice to let your new phone charge for 24 hours. Of course I wasn't told this by my Wireless company... I was told this by a friend of mine that was told this by a rep at a store location....
I just got off the phone with my Wireless Tech Support, and they said that it doesn't hurt to let it charge, so that the battery learns to build it's charge as it goes along. I was told that in essence, you should be able to get at least 4 days of use out of the phone.
So... we will see. I will post back and let you guys know if it worked. If not I will be returning the phone for replacement in a week

Does BB Pearl 8120 os work on the Pearl 8100?

Hi,
I have a t-mobile blackberry pearl 8100 os ver 4.2, I would like to upgrade it to a os 4.5 so I can take advantage of some of the blackberry apps but the only phone I found was a pearl 8120 os ver 4.5 that I downloaded from the t-mobile site will the 8120 os work in a 8100? If so, how do I do it?
You can email me directly at [removed personal information]
Thanks gbj

Nope, sorry. Only 8100 OS for the 8100.
Here's the link and instructions.
Do a complete backup first, using Desktop Manager.
http://www.blackberryforums.com/general-8100-series-discussion-pearl/212060-latest-os-8100-4-5-0-304...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8100-Should the BBpin at the back of the phone match the BB pin programmed in the phone

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No, PINS are not recycled.
It's more likely that O2 never blacklisted it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

My BB Pearl 8100 IMEI # not found

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