My bbm and app world won't work on my blackberry 9360????

The little blackberry sign from the top corner is missing as well. I took it to a shop and they said all the settings were fine, it was a problem with the account, but I don't know what to do now? Anyone help?

Do you have the blackberry bolt on from Tesco? You need a specific blackberry data in order to use the data functions rather than a carrier data plan. 

Similar Messages

  • Bbm and app world not opening

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    Hello, So as to avoid redundancy, please tell us what instructions you have, what you did with them, and exactly (and completely) what happened when you did each step of whatever those instructions are. If you had a prior thread where you received information, please close this thread and work only in that other thread...keeping all of your information together will help not confuse everyone. Let us know.

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    I took it in to my university's apple care and they wiped and reinstalled the OS.
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  • Bbm and app world not functioning

    My bbm and my blackberry world app are not working I have deleted and re downloaded but still not working am using a bold 9790

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
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  • Can't update apps because app world won't work

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    I can't do like anything. Currently I'm trying to download the desktop manager so I can update app world since app world keeps crashing. Like I'm on the authenticating screen with my email and password and it sits on the authenticating screen for minutes until it says that app world expereienced an error and needs to close. And I can barely update any of my apps. 
    I'm seriously fed up with blackberry right now. 

  • "Network service error" game apps that require internet connection working fine, internet signal strong. Safari working, but YouTube, Facebook, Twitter and App Store won't work?! Tried resetting network settings but problem persists?

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  • Just updated to Mavericks and app store won't work

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    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
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    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Unable to set up email, use BBM or App World

    Hi. I recently purchased the Blackberry Curve 3G 9300 v5 under Vodafone Australia but I haven't been able to set up email, use BBM or the App World. I've already installed the Desktop Software and BBM and App World from this website (the person at the shop apparently didn't do a thing). Here are the errors I received -
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    3) When I go to the App World button, I get the message Blackberry App World is having trouble connecting to the server, Verify your network connection then when I try to download it again at this site - I get the message 
    Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World.
    Please help. I've gone to the shop where I bought this from but they were not very helpful. I need to know if they didn't set up my account properly so I can ask them to fix it. Thank you!

    Hi! I've contacted my provider and it turns out my account wasn't activated after a week! It's fixed now, thanks!

  • Terminal, Preview and App Store won't start? Please help

    Yesterday after installing "Clean up my Mac" software, I have noticed that Preview doesn't work anymore. At the same time "Command Line Developer Tools for OS X Mavericks" was installed. Today I also noticed that Terminal and App Store won't work.
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    Just tried that. I signed out and then tried to sign back in. It gave me the pop up box for user name and password then after entered that info it came up with a pop up saying the same thing." Cannot connect to iTunes Store "

  • I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. Help

    I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.

    Go to Settings > Privacy > Location Services.
    Turn off SnapChat.
    Go to Settings > Notification Center
    Turn off SnapChat.
    Restart the device.
    Go to Settings > Privacy > Location Services.
    Turn on SnapChat.
    Go to Settings > Notification Center
    Turn on SnapChat.
    Test the issue.

  • My game center won't load and shows up blank when I try to open it. I've already tried to close all the apps and restart it and it still won't work. Is their anyway to fix it without restoring it??

    My game center won't load and shows up blank when I try to open it. I've already closed all of my apps and restarted it and it still won't work. Is their anyway to fix it without restoring it and starting over??

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - sign out and the sign back into Game Center
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
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  • Updated to 10.8.5 and now app store won't work?

    I have just updated my Mac 10 version 10.8.5 and now it is saying that the App Store won't work with this version. Itunes also won't open as this obviously hasn't updated properly either.
    Has anyone else had this problem? I don't seem to be able to reinstall the App Store either?

    Try the following....
    Mountain Lion Recovery
    Boot up from your computer by holding down the command+r keys.  This will take you to the recovery drive.
    Select Disk Utility & hit Return. 
    In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
    When done, repair permissions from your desktop DU and restart your computer.  Check SU for further updates. 
    Post back your results.

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

  • I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me

    I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me

    Seems to be an Apple or FB app problem. Nothing you can do but wait for it to be fixed.

  • BB app world won't open when connected to wifi

    Hi  After purchasing my Blackberry Pearl 3g everything worked fine. Then one day I got a message saying there was a new version of app world and to install it . What a mistake that was ever since the bb app world won't open and says there is no wifi connection when I am connected !! I have deleted reinstalled rebooted everything but nothin works. It works perfect through 3g when the wifi is not connected . Please could someone tell me whats the problem Thanks

    At the present time, the on-device AppWorld client requires an active BIS-level data plan from your carrier. Further, it only accesses the AppWorld infrastructure via your carrier data network -- it will not connect via WiFi, even if you have an active BIS plan and BIS is connected via WiFi.
    http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
    As for what might come in the future -- such information (at least, not authoritative information!) is not typically available here (as per the ToS).
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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