My BBM display name keeps updating?

For some unknown reason, my BBM display name keeps telling my contacts that it's changing (sometimes every two minutes and other times every five or so minutes) when I'm not even doing anything to it.
My phone is a Blackberry Curve 8900
Anyone know what's wrong with it?

Hello k4thleen and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues with BBM™.
When your contacts are getting the notification of the change being made, what is being displayed as the change?
Back up your BBM contact list as shown in KB20554 "How to back up and restore the BlackBerry Messenger contact list" and clear your BBM database as shown in KB10167 "How to clear the user content databases from the BlackBerry smartphone". Restore your contact list and monitor the changes.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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  • Update name, surname from display name - script needed

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  • SMS Text Display name

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    I recently gave a re-provisioned 8300 to a new employee. I wiped out the phone, and re-setup the phone in our exchange server to match the new user's settings.
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    You don't say what model the device is, but if GSM, make sure the SIM card has not been edited to the preview name.
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  • There are multiple users with the same display name

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    Hi, Manas!
    First of all thanks for your interest on this issue but I don't think it is related to the User Profile or the Active Directory.
    I checked both records and there was no change on the Display Names. All the users have "full names" as display names (first + middle + last name) and not logins as SharePoint is displaying on this report.
    But I did a test yesterday and checked the results today confirming that just the access been made using a specific server are causing this. Explaining it better:
    I have four web servers on my farm named from P01 to P04. Then I created this test script:
    Step 1: Change local HOSTS file to point the web application on the server P01.
    Step 2: Access site "A"
    Step 3: Access site "B"
    Step 4: Close the browser.
    Step 1: Change local HOSTS file to point the web application on the server P02.
    Step 2: Access site "C"
    Step 3: Access site "D"
    Step 4: Close the browser.
    Step 1: Change local HOSTS file to point the web application on the server P03.
    Step 2: Access site "E"
    Step 3: Access site "F"
    Step 4: Close the browser.
    Step 1: Change local HOSTS file to point the web application on the server P04.
    Step 2: Access site "G"
    Step 3: Access site "H"
    Step 4: Close the browser.
    I asked three users to execute that script. The results: All access to the sites "C" and "D" were registered on Web Analytics with the user account name such as "nt\cmazevedo". All the other sites registered the user Display Name correctly such as "Cinthia
    XXXXXXXXXX".
    With this test we could isolate the problem just on the server P02. It doesn't occur on the others. Now my support team is trying to find any configuration difference between this server and the other three that could point for the root cause.
    I am also looking for some information regarding the service responsible for this task ("transform the account name into a display name") to understand why it doesn't work on one server and works on the others.
    Thanks!

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