My bbm wont open i need help

I was using my messenger as I do and my battery died while I was at work, when I got home I put it on charge when the phone booted back up, I press on the blackberry messenger to open it and nothing will happen, it doesn't open iv took my battery out and sim and everything and still nothing, iv even downloaded the messenger again and still nothing, do you no what causes this to happen or how I can fix it I need help

How did you download the messenger again? 
Do you have any 3rd party apps or themes on the device?
Also, what model device are you using and what OS is it running?  You can find this inro in the Options >About screen.  Model number is on the first line and OS is on the 3rd line.  Please give the full OS version.
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