My bill, my data plan

I currently have 3 phones on my account, 2 of which are smartphones. One has unlimited data (yay) and the other has a 2 Gb cap. The issue is this: the phone with unlimited data belongs to my wife. She usually connects to our WiFi and uses a smidgeon of that unlimited data. I, on the the other hand, spend most of my time at work and am limited by the 2Gb cap. I called Verizon to ask them to just port her number over to mine and mine to hers so that I can take advantage of the unlimited data that I am already paying for (I was told that unlimited data is associated with the number). I'm not asking for anything more or anything less. I just want to make more efficient use of my data plan. My wife has YET to reach the 2Gb in billing cycle, while I, in just 1 day, did so and pretty much had to not use data for the rest of the month. I was told that it is IMPOSSIBLE to change it over. IMPOSSIBLE? No. It's not impossible. They have the computers, they have the access, not me. How difficult is it to edit the database at a users request for something they are already paying for? Perhaps it is an oversimplification but it's a computer people. Stuff can be changed and adjusted. Like I said in the title, it's my bill, my data plan. I'm not trying to get unlimited data for both phones or bring Verizon to it's knees. I just want an appeal to reason and a SIMPLE customer request to make the most of a great network. I find it difficult to believe that there isn't one person who can help me. Is the information store with account information locked down? Did Skynet come online and not allow anyone to make changes? If so, tell me now because if that's the case, then I've got bigger problems than worrying about data plans and more to worry about in the form of Terminators and self-aware machines.
Seriously guys. There's SOMEONE who can do it. I'm not asking for the impossible. I just want to make better use of the unlimited data that I'm already paying for anyway. What do I need to do to make this happen?

demmo86rt, you have given me a more rational and believable explanation than any Verizon rep so far without patronizing me or pretending I'm some idiot. It makes sense if it does indeed matter between 3G and 4G phones. My wife is on an iPhone 4 (3G) and I'm on an HTC Rezound (4G). Still though, I imagine that since it's a billing thing, they could just move it over, OR, I could go the route of callling Big Red and say, "I would like to change the number on (mywifes-phone) to (myphone-number," and technically, I'm not changing the contract. I'm changing the number. Just seems that no one wants to do that. And I don't see how it's imossible to change numbers on phones that are already on the same network. But like I said, your post has been more informative than what any tier 1 rep or supervisor has given me thus far. I'm just disappointed that I can't make better use of unlimited data when my wife never will.

Similar Messages

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  • Help--did I just give up my grandfathered unlimited data plan?

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    drsdkelley wrote:
    Hello all,
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  • I have an Iphone 4 and my internet has not worked for a good 10 months, why wont it work? my dad pays for my data plan, so its not that i dont pay my bill. I've even tried to reset my net work settings, and that did not work

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    Hey lilmissindian!
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    http://support.apple.com/kb/ts3780
    Thanks for coming to the Apple Support Communities!
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  • Billing Date = planned GI date

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  • I changed my data plan but AT$T Billing doesn't reflect c price

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  • How can I change my data plan and backdate to beginning of this billing cycle

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  • Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

    Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
    Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
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    I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

  • Data plans in the new wireless world

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    What about Via Sat Exede satellite? 12 Mbps down and 3 Mbps up
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    Free data midnight to 5 am
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  • Be careful if you change your Data Plan mid month to save money.

    I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill.  Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance.  For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing.  On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money.  Remember, this methodology was recommended by Verizon themselves to save money.
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    Benny

    BigRedGonzo wrote:
    It asked if I wanted to make the change retroactive to the beginning of the cycle.  I told it I did.  What since would it make to not do so?
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  • Phone upgrade, data plans ... I am SO confused.

    The nearer the end of my Verizon contract drew the more research I've done.  I've searched online, on Verizon's website, talked to family, friends and total strangers.  The more I research the more confused I become. Please allow me to think and wonder outloud in what follows.  Perhaps someone here can help?
    Do I want an iphone ... or a Droid ... or the Thunderbolt?  While I have read hundreds of online articles and posts about all of them I remain confused.
    My sister insists I will love the iphone.  At home I spend virtually all my free time on my computer.  I am, I admit, a computer addict.  But all of my computers have been PCs.  I know nothing about - nor do I want to learn - about Apple.  My sister's son is a Mac fan and I am sure he teaches his parents about their iphones.  Will I have a problem learning the iphone?  Do I have to have an itunes account just to activate my iphone?
    On the surface the Droid looks more appealing to me.  But I know nothing about it.  And I've read a lot of posts here pooping the Android.
    Since I live in a 4G area and Verizon seems to be pushing the Thunderbolt, I've taken a look at it.  How does it compare to the iphone or the Droid?  I've read many negative posts on these boards about the 4G network.  (I do take all message board posts with a grain of salt.)  But, I wonder, why would Verizon introduce their 4G network yet offer only ONE phone which works on it?  And, I wonder, will there be an iphone 5 this summer which is 4G? ... should I put off my decision to upgrade until this summer -- or is the introduction of the iphone 5, whenever it may happen, only going to add to my confusion?
    Unlimited data plans: I was told (by some source I cannot recall) that an unlimited data plan is $30/month for the 3G network and $50/month for the 4G.  Both reviewing Verizon's website and speaking on the phone with a Verizon representative I am lead to belive the cost is $30 for either unlimited 3G or 4G.  True?  I would/will pay an increase to my bill of $30/month for unlimited data but not $50.  What is the truth about Verizon's 3G vs 4G network?
    Lastly: maybe I'm to sensetive.  Maybe I expect too much.  I've been a Verizon customer for ten years.  As my 2 year contract neared it's expiration I truly expected Verizon to send me some email or snail-mail which both thanked me for being a customer and offered me an incentive to continue my service with them.  I have received not one word.  I realize I am one small minnow in a vast sea ... but don't we small minnows make up Verizon's vast sea?
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    Thanks!

    Thank you, both, for your easy to understand replies.  Please allow me to ask (thinking out loud) a few more questions.
    Against my family's urgings, I've pretty much decided against the iphone.  If I'm going to take the leap from my old, trusty flip phone into this decade's smart phone I want to jump in full-throttle and get a 4G device.  So, first, a few questions about them....
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    Understanding that new technology (4G -- and the devices which go with it) can be problematic, is one better to wait a few months until "bugs" are worked out -- or is there really no reason to wait?  (I realize that before I can post this message "today's" technology is already outdated!)
    Whether rightly or wrongly, I continue to think of a "smart phone" as my Windows based computer: when an upgrade or "fix" is available I download and install a Microsoft update and it's "fixed."  Is the same true with a phone -- that a "fix" is available via a simple software download ... or do some "problems" require a whole new phone?
    I was, mistakenly, under the impression Verizon's unlimited data plan was $30 on the 3G network and $50 on the 4G.  I have been corrected and understand it is $30 on both/either.  But I note other carriers charge up to $80!  Question is, is Verizon apt to raise their price in the near future?  Is there any reason to be in a rush to lock in a $30/month unlimited data plan?
    Being a miser, I continue to look for the best deal.  As I mentioned in my original post, when the expiration of my current Verizon contract expiration date neared I expected to receive some promotional offers/deals.  I have received none.  My sister (pre-ordered) an iphone -- and received a $100 credit off the price of $199.  When I telephoned Verizon the representative stated she had never heard of any discounts on any phones to anyone!
    Another example.... When going to Verizonwireless.com I am offered a price of $250 for the Thunderbolt (with, of course, a 2 year contract).  But when going to another, "outside," company they offer it for $200.  Why?  Specifically, why doesn't Verizon seem to offer the BEST deals/prices to their existing, long-time customers?  I really don't get it.  I have been with Verizon for ten years.  I am going to upgrade to a smartphone (which means my monthly bill will increase by at least $30), and I will probably remain a Verizon customer for life.  So, is it unreasonable to think I might hope for some kind of "deal" that I know others have received?  If not, where do I look for -- and find -- them?
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    BTW, how can "iphone," "4G," or "DROID" not be in Verizon's spell checker?!?

  • How to put two devices on one Data plan?

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    If you're on the old Nationwide plans data between devices can not be shared. You need to be on Share Everything to share Data. Of course if you didn't become a Verizon customer until after June 28th 2012 you SHOULD be on Share Everything.
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  • Edge and Data Plan charge changes

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    elliew wrote:
    " - unless you choose to change your plan."    
    I understand the plans can continue when not changed.
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    b) must I bring my own phone (i.e. full price buyout) and keep the 10GB data plan at $80.
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  • No international data plan for one year-???

    Here is the background.  I moved over to Verizon about 4 months ago from Alltel.  I did this because I wanted to be able to have a blackberry with international BBm'ing.  I did not go with ATT because there coverage was spotty in my area.  Since the move, I would say my Alltel coverage was 3x better then the cuurent verizon in my house even with the network extender ( BB don't work well with network extender compare to droids, according to the VZW reps).  I did not stay with Alltel because they did not have the storm2.  I needed 6 lines and a mifi and the local verizon rep told me no problem that they could do one primary line and 5 additonal line plus the mifi but after I signed up they realized that I maxed out at 5 lines on one account and they made me make my 6th line a primary line and then added the mifi to the 2nd account.  More costs per month.  Within a month of having my VZW account, one of my kid went to China and we were able to add the international data plan for her trip so she could BBM us.  No problems.
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     We came to verizon for the purpose of BBM’ing when going international and now we cannot use it.  I am paying over $500.00 a month and have not been late on any payments, paid a deposit on the phones, am paying for 2 primary lines and did this a few weeks ago for my daughter and now I cannot add the international option again for a week of vacation abroad?  This is really upsetting and pretty much the last straw if it does not get resolved before this trip.  I should have stayed at Alltel or went to ATT and got an I phone because this is no better.    The rep I talked too was bedeviled by this policy and went two levels up in supervisors and was denied.  They are supposed to call me to resolve this issue tonight or in the morning. 
    {word filter avoidance}

    Update:
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  • FB, Opera all work but will NOT d/l - NO DATA PLAN

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    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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