My bill shouldn't be that high!!!!!

I upgraded to a free phone. when my shipment came in you also included a bloothtooth costing 99.99. I ended up paying 172. and some     change.  now my bill is almost 300.00 because you never deducted the $172. and change, darienne and Joseph are the same family group.  I am really upset that everything is so wrong. Even the phone got so messed up that I had to put Joe's google acct on the screen so we could get safari.  I never wanted my e-mail on the phone, but now it is there.  Ever since I got the phone the people at verizon store have messed up. they have my contact together with Joe's who is now using my old phone.  I want the 172. and change off and I want to know how much my bill really is. Again the 172. aand change have already paid for it is just my name was used.  It is on the bill, but it has been paid for! sincerely,Darienne and Joseph M
<< Full name removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

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