My Bis is not working with my Curve 9360

I bought my phone week back, and subscribed for it. And the network provider notified me that my sim have been activated for BIS. But ever since I subscribed, I can't seem to make use of blackberry services. Can't create an email account or even use my applications. Relating my problem to the network provider, they assured me everything was fine with the network yet it still wasn't going through. So I decided to swap sim with someone another Blackberry phone. And my Bis worked perfectly fine on the other phone. Even when I inserted another bis activated sim on my phone, it still had the same problem. So I'm guessing this is the fault from my phone. Because I can't surf the internet. Help!

I forgot to add, my bbm and applications works perfectly fine when browsing with a wireless network.
And if it's a problem with the pin, how do I unblock it. Cause apparently, I see no way I can return the phone to the seller without chaos.

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I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
Open the airport utility .. go to the disk tab and select erase.
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