My black berry

my blackberry curve 8520, wont turn on or even charge what should i do to try and get this to work?
when i try and charge it all that comes up is the blackberry chrge sign with a bg red cross going through it.
ive had this before but i figured it out i had to take the battery out and put it on charge with out the battery in, after 20 seconds i put the battery back in and it worked.
i have tryed to this, nothing happens.
before the big cross comes up its just the red light that appears, after that nothing happens, it doesnt even show its charging
i really dont know what to do so please my i have you help to help me try and get my black berry working
CharlieWood/
c.wood

There is more to the health of a lithium ion battery than just checking it's voltage. I don't recall off hand what the voltage is supposed to be but if one battery works and the other doesn't then that seems obvious to me that one battery is defective and one is OK.
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    Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use
     

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    {REMOVED}
    Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use
     

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