My Blackbberry 9360 App World keeps saying please wait!

I just got my phone yesterday and I tries to update my App World. When I pressed ok, It started saying please wait and wouldnt stop! I turned off my phone but it is still going! And I can't press any buttons either so I need help!

do a battery pull, and then switch back on,  if you have a PC or Laptop, plug your phone in via USB, go to the blackberry web page, select App world and sign in, select my world and your app's should come up on the PC, select upgrades and if theres an App update for App World, select it and install it, it should work this way.  Good Luck
Craig Ashcroft Elite UK
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