My Blackberry 8100 is a teapot!

Went to sync my Blackberry 8100 last night when I had popup saying there was an update for my Blackberry to V4.5. My total involvement with the process was to press the 'next' button.
I went to check on dinner and when I returned there was a message saying 'unable to reconnect to phone'. It seems to have cleared my phone of firmware and it now thinks it's a teapot!
I am on Telstra and spoke to them this morning. They said I need to send it to the 'factory' to be fixed.
Anyone know if I can reload the OS thru my PC or do I have to go through the ropes of dealing with Telstra!
Interested in turning $25 into $75,000 or more?
http://www.lookwhatifoundonline.net
Solved!
Go to Solution.

Thanks BB but I have just finished setting up my phone after finding that I had to have the EXACT version of software from Telstra, who by the way have absolutely no idea what they are on about!
Also there is a litlle gotcha in that you have to untick the selection to back up the data on the phone or you can't connect (doh!).
Anyway all is working and I am now on 4.5, finding some differences that I don't think I will like.
Gary
Interested in turning $25 into $75,000 or more?
http://www.lookwhatifoundonline.net

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

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Blackberry 8100/8110 Red Light Flashing

It seems this is a common problem.
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This was my post:
This website has a good solution. It seems to work for most people. My 8100 wasn't nuked, but I needed to reinstall the OS. I followed his instructions and it worked.
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Hello MrsStewart2011,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Hello and welcome to the forums!
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Hi
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Hello,
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help!! blackberry 8100 only showing plain menu with blackberry platform 2.7.0.68

help me!!
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Hello ce0401 and welcome to the BlackBerry Support Community Forums.
Have you tried removing your battery?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Synchronize Blackberry 8100 with calendar Outlook 2010

Hello,
The synchronization of the contacts works with no problem at all but
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Hi Laurent82
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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My Blackberry 8100 is a teapot!

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