My blackberry 9360 curve is nomore working ??

About 2 weeks ago, I got my blackberry wet into my bag, so when i realised it, i immediately decided to dry it up.. I basically dried my phone just by taking the battery and the rest of device and putting it under the sun. A couple of hours later, i put battery back into the device, the red light appeared for a short while then disappeared. I got all sure that my battery must have been low, so i decided to charge it. But the phone wouldn't work. Therefore, i've been leaving my phone under the sun for days, and always making it charge but it still won't work. So please, what must i do to make the phone work back again? Buy a new battery or an another stuff ?Thanks alot!

Hi and Welcome to the Community!
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
http://http://www.ehow.com/how_7307294_dry-out-blackberry-rice.html
Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Can't watch youtube videos on my blackberry 9360 curve

Hi everyone
I could watch videos on youtube, but about 2 days i can't. I can get to the page but it doesn't open the video (no hand on the preview but the arrow). I can open a video from Google when i open it from a link. I had a problem with the message "uncaught exception: Java.lang.Error" but it is solved now, with a complete delete. Also how can i get back the youtube icon? It wasn't an app i think. Can anyone help me?
Thanks
Solved!
Go to Solution.

After doing some quick Googling, I found this: scroll down to the 2nd post with the download links:
http://forums.crackberry.com/blackberry-curve-83xx-f52/youtube-icon-launcher-88074/
(Sorry if this breaks any forum rules)

My blackberry 9360 mouse point not working

hi im trying to use my mouse on the phone but it freezes what do u think i should do

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

Well I received a brand new phone today. Got home, sorted everything out. Went to look for my home wireless network and it came up with 'unable to turn wi-fi on' and it says 'the wi-fi radio is off' what does it mean and how can I fix it?
Would really appreciate it if anyone could help me. Thanks!

Did you tick the wifi box in mange connection area?
Here is a how to guide explaining.
http://docs.blackberry.com/en/smartphone_users/deliverables/33280/Turn_on_or_turn_off_a_network_conn...

Help me please my bb curve 9360 is yet to work

Hello evryone
When I tried to log in to my facebook messenger, twitter or other social network on my blackberry 9360 it didn't work I receive a response that ''you are currently on a data plan that does not support this service please connect to a wi fi or contact your service provider for upgrade'' I have subcribe to another BIS plan but it still the same.
my bbapps world work but when I tried to download I receive a response that ''no cached credentials found error : 40721.
Pls wat can I do as am getting fed up
Note:have tried all mobile service provider here in Nigeria but everything works when I connect to wi fi. Also the fone was bought for me london used.

Duplicate:http://supportforums.blackberry.com/t5/BlackBerry-Device-software/please-my-BBM-apps-and-BBapps-world-not-working/m-p/3120021#M34620

My Curve 8520 stops working

Hello,
My Blackberry smartphone curve 8520 stops working. I can't call or ping. It has given me the message to reload software 552. Even my service provider can't help me. Is there anyone who can help me with this?

Hi
I'm sure we can help
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
If the PC does not recognize the BB, You need to connect the via the USB cable. Then pull the battery from the BB.
With the battery pulled, connect the BlackBerry to the USB connector and as SOON as you see USB-PIN:UNKNOWN hit Next. You have to be quick. From there you can put the battery back in (make sure you install the battery or else when the OS update is completing and the device disconnects from the computer to reboot, it will lose the power provided by the USB connection and you will get an error and have to do it all over again!).
If you don't get it right the first time, try again (unplug from USB, pull battery, connect and hit Next while USB-PIN:Unknown is showing). You have to be fast and the timing is key, so it may take you three or four attempts.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

9360 curve, Bluetooth and Wi-Fi not working

I kindly need assistance with my 9360 curve, for starters , every time i enable the Bluetooth the phone freezes, and the phone switches of and reboots up. Secondly everytime i enable the Wi-Fi in the drop down menu , the wheel is constantly spinning, or when i go to the Wi-Fi options it says Wi-Fi-Radio is off. I have restarted the phone, restored factory settings and it still does not work, can you please help me with this?
Thank you.

Hi meshenchetty,
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
or
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HELP! BlackBerry 8530 Curve won't accept my work Exchange E-mail for Setup

Hey guys, hoping I can get some help as I'm rather tech illiterate. I got a brand new BB 8530 from Verizon yesterday, and while they were able to sync my g-mail account to my phone, they were not able to get my work-based exchange account hooked up.
I got back to the office, and a coworker with an older model Curve setup her work email on her phone for the first time, and it worked without a hitch.
I know my email and pass are correct, as our office's tech guy made sure I was using the right ones. I tried the advanced setup for Exchange with the domain, user name, mailbox name and everything seemingly correct.
Each time it tells me "invalid e-mail or password", but I know that can't be right; our IT guy transcribed the email and pass directly from the server. In addition, if I change the server address slightly and instead of "mail.(companyname).com/exchange", I write "exchange.(companyname).com/exchange, a new error message comes up saying "Cannot access e-mail account, etc. etc."
My office has an SSL -- could that be the problem?
I am fed up and would like to either throw the BB away or take it back to the store, so if someone could help, that'd be great!
Device info
Your carrier: Verizon
Model info and OS version: 8530 Curve; v. 5.0.0.508
Apps and free space
File free: 109893788 bytes
Did a battery pull fix your issue? No

Do you have the following information about your email account:
Mail Server URL
Email Address
Username
Password
Mailbox Name
If not, consult with your email administrator to get this info, then have a look at the link below for steps to integrate your account.
How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account - KB03133
http://www.blackberry.com/btsc/KB03133
Hope this helps.

Got my Blackberry 8320 Curve wet..... keyboard and answer key not working

I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?

cortiz05 wrote:
I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?
Hi...
Pull the battery now and place the phone in a bag of rice to dry it out...
Here is another link on wet blackberries...
If the phone is already dried out, you can send the phone out and have it repaired at the component level.
There are several services that can do this. One is the bbrepairshop in Houston.
H.
Message Edited by hmeister on 10-01-2008 11:02 PM
Message Edited by hmeister on 10-01-2008 11:04 PM
+++++++++++++++++++++++++++++++++++++++++++++++++
If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards
hmeister

Blackberry Desktop Manager won't work with Curve 9310

Can anyone help me troubleshoot why the Blackberry Desktop Manager won't work when I plug my Balckberry Curve 9310 into the USB port. The program freezes and shuts down. If I try to use the device switch wizard I get this message "Fatal Error has occured while updating your device's software. Please try again." I had to purchase a new Blackberry because my provider doesn't work in my new location so I bought StraightTalk Blackberry because I use it for business and I am familar with the phone. I am desparate to get my connections loaded onto my new phone. Help!

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry curve 8520 aint working

Hey I'm still having problems on bbm and mobile internet but I can get on internet with wifi at home not out and about and bbm most of people I know got blackberry they bbm and internet working yesterday I sent bbm requests none going through to them or they requests coming to me I have re booted my phone so many times and I been to my network shop orange they saying bb is down and give it a week yesterday and showed them that when I try browse it saying neeed to go to my service provider to upgrade my data plan... I haven't had it for long

The first thing I'd do is to get a free SIM card swap from Airtel.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Getting connected to the internet with my blackberry 9360

Dear friend, I have blackberry 9360 with an airtel (Tamil nadu range,India)connection.I am able to get connected to other mobiles but my internet connection is difficult to obtain. It seems that blackberry has a different set of data charges for any blackberry to be connected to the internet. If so I kindly request you to let me know how this could be done.I have contacted the airtel people and they advised me many a times, all of which I tried and nothing worked.I would be obliged to you if you could enlighten me on this score. Thank you

Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/getting-connected-to-the-internet-through-ai...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

9360 Curve Toyota Entunes Application

Hello - I trying to get my 9360 curve to download the Entunes app. It reads not supported but the 9300 which is very close is supported. Can someone send me this app? When will it be supported, There are 5 of us with this problem. Please help. Thank You!

Hi there,
You don't need to reset your device to factory setting because of this issue , even if you reset your device to factory setting you won't get this section " Other " to nil forever , while using your device this section of working memory will increase .
But :
milindmarane wrote :
If I look at Application storage, I can see following.
System - 249 MB
Application - 64 MB
others - 143 MB
free - 22 MB
Your device is already suffering from low memory , 22MB is not enough to run your device smoothly .So to get rid of this issue you have to increase your Application memory , which you can achieve by deleting a few apps that you use rarely , performing a battery pull restart at regular interval ( Atleast once in a day ) . Clear your message box by deleting any old and unwanted emails or text messages , don't store any media files in your device memory but store then in your media card if you have .
So first delete few application ( that you use rarely or don't require much ) that you installed in your device . After that check again if your free memory increases or not .
Also refer to this KB on how to increase your application memory :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone
Try those and post back with result , further if you believe you need to reset your device to factory setting then I prefer performing a security wipe which include User application is enough .
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BB 9360 Curve don´t connect the mass storage to my usb car audio system.

Hello:
I´ve got a BB 9360 curve. There is no problem when i connect to my PC, It questions if i want connect mass storage, charge, etc...
But when i connect it to my USB car audio system, it connects automatically to charge without any message or option to connect to mass storage, and i can not access to my music stored in the memory card.
Waiting your answers, so many thanks to all.

Hello xaxu and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on Mass Storage mode.
Currently, Mass Storage mode is supported when the BlackBerry® smartphone is connected to a Windows® or Mac® based computer system.
Hope this answers your question.
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HT1695 i want to connect my blackberry 9360 internet to my ipad mini how to do that

i want to connect my blackberry 9360 internet with my ipad mini

That will only work if you can set up your BB as a wifi hotspot. If so just connect the iPad to that wifi hotspot as any other wifi network.

My blackberry 9360 curve is nomore working ??

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