My blackberry 9810 phone is dead

my blackberry 9810 is dead and no red light shown while charging. I have removed the battery and re inserted it severally but still not coming up. though, the phone is about 6month old. pls, help to get my phone back to work.

Please see the response to your duplicate post:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/my-blackberry-9810-is-dead/m...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry z10 phone dead

my blackberry z10 phone is dead, its only 9 months old,how can i take back up? the phone isnt starting.blackberry service centre in Mumbai, India is useless as all they want to do is reformat the phone and now even they are saying its hardware issue.they are saying it will take 25 days to repair.I do not have 25 days to wait.what does one do?throw the phone?blackberry office has no phone nos to contact someone.

Mine is dead also. My screen went blue when I was using it. It acted lije it was hoing to reboot but nothing happened and now won't turn on at all.

How can I synchronize my blackberry 9810 with Calendar Mac Mountain Lion

hello, i've a big problem because i can't transfer my date from my blackberry 9810 to my calendar apple mac mountain lion and not the inverse. I utilise the blackberry desktop but it's only bi-directionnel and i would like to do it just in this sens because all my dates are in my phone. I can't understand why it's not working. Before i utilise icalc and it was working.There now it's calendar for mac and it's not working. It's says that it where 96 date but they are not transferred or i don't find them. Thank you for your help and if it's a french who response me it will be better but all are good of course.

You can't install a previous version on your Mac since it came with Mavericks pre installed.
Read here > Don't install a version of Mac OS X earlier than what came with your Mac
Some Macs are still shipping with Mountain Lion. I should have asked you.
I'm glad macjack caught that

My Blackberry 9810 is creating a hell lot of problems, I need to get it replaced but no one is helping me out

Hi
Well guys I just bought a new Blackberry 9810 on April 23rd 2012 from Jalandhar(Punjab) and on the very first date i faced a problem. It was so that I couldnt hear the call coming and if at all my attention was towrds my phone and i happened to picked it I couldnt hear the caller's voice and neither could he hear mine. I took out my battery and restarted the phone to rectify it. It happened about three to four days the very first day. Next morning I went to vendor, who told me to get the software updated from service centre. I did as told, went to service centre and got the software uploaded the very second day of my purchase.For nearly three four days everything was fine with my handset. As i had to travel out of station for wedding in family, i left my city Jalandhar on 4th May 2012. It was on 5th May 2012 i faced the same problem and during my ten days stay there I was completely bugged up as everyday I had to go through the same turmoil about 7 to 8 times a day. I was being mocked by my frens and relatives that " you have wasted Rs. 27000" on this wrong purchase. I was really taken a back as i m freelance writer, so i lost much of my business due to my phone being swithced off. I spoke to the vendor from Delhi he told me you come back i ill speak to service centre authority and will get ur handset changed. When I was back I visited the service centre and made him speak to my vendor too. He returned my battery and back cover of handset so i understood they wont change the handet. I insisted them to replace it but all they could say the company will replace it if need be. So i kept quiet, i got my handset back after three weeks from the service centre with a hope that it will be well in shape, but to my dismay the very next day i faced the problem again. In all this chaos i noticed that it is only when i put the memory card i face this problem so i formated my card and tried again but problem persisted than i took memory card out from my phone and it worked well for a week's time. After which i bought a new memory card thinking that my last memory card might have been infected with virus but the problem started agin. I again went to vendor he told me to go to service centre and tell the person to change the handset or IME number, I did the same. But again when I got my handet back neither was it replaced nor the IME number was changed and on top of it the problem still persited and also its hanging a lot. I am in an imbroglio and literally repenting over this purchase. Also i have to listen to constant rebuking of my parents. I seriously want to get it replaced. Can anyone tell me how?

Well first off you should demand that the vendor who sold it to you stand up and do what is right and exchange the unit for a new working one!
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Blackberry curve 9220 got dead in just 4 weeks. the worst service center experience in ahmedabad, gujarat - india.

Conversation started Tuesday
6:32pm
Hem(personal info removed)
hi, my name is hem(personal info removed) from ahmedabad.
i m feeling like a fool after buying a blackberry curve 9220 white handheld from snapdeal. i received the phone in the last week of april'13 and on 31st may'13 my phone got dead. i submitted to the service centre in ahmedabad @ mithakali on 3rd june'13(WORK ORDER NO. - (personal info removed)223). i have been told that it needs to be sent to bangalore and will be back in aroung 15-20 days. still i have not received my phone. no one from blackberry is responding to me. from service centre ms. shweta told me that it will take one week - the same reply since last two weeks. mr. chintan has cooperated well on the no.((prsonal info removed)70). mr. chintan said that this service centre does not belongs to him so he has given me one more contact no. of mr. pravin - (personal info removed).
i m trying to get connect to this no. since last two days. this no. is either busy or not getting replied. i tried this no. in last two days for more than 50 times atleast. today mr. chintan has given me one more no. of mr. prashant ((personal info removed)13). he asked me for the WO no. and told me that some one will get back to me. i got a call from mithakali service centre and same reply - one more week. now mr. prashant is also not replying my phone. i m really not understanding a phone like blackberry which i hardly used for 4 weeks is lying with service centre since almost last four weeks. now in no way this phone is acceptable to me. now this long message is my last hope. i hope to recieve at least a reply as this is the longest message i have ever drafted in my life and that too for a bloody phone like blackberry. black service and black associates.
Regards,
(personal info removed)
THE TIMES OF INDIA - (personal info removed)

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have so far been unhelpful. You have no free path by which to bypass them, and should be escalating to their management levels.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Faulty Blackberry 9810

To Whom It May Concern
I have had my Blackberry 9810 replaced 3 times in the last 16 Months and having endless problems to date i have replaced the phone today and still have the same issues i have a feeling this is across the board problem with the BB9810 range and i request to have MTN replace this phone with a brand new unit as i have been given refurbished units.
I am on contract and paying R329,00 p/m. Please also note i will be posting this on Hellopeter as well.
Please see below IMEI Numbers & Repair Dates.
(personal info removed)- Date Purchased: 15/01/2012 - Brand New Contract
(personal info removed)- Date Exchanged: 19/10/2012 - Job Card:(personal info removed)
(personal info removed) - Date Exchanged: 29/04/2013 - Job Card: (personal info removed)
3 times and all the units have problems i will be reporting this Blackberry as well someone will be responsible as this is ridiculous now.
Regards
Milan

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your existing channel...even if they may so far not be helping to your satisfaction. You have no free path by which to bypass them.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Phone line dead, over 2 week wait for possible rep...

Hi there
I'm posting on behalf of my Mum who cannot post in the forum as her phone line/broadband are currently down.
On Friday 4th January 2013 she noticed the phone was dead, and also that the Internet had stopped working. She rang the usual number BT provides and was told by an Indian chap that there is a fault but there won't be anybody available to look at it until 21st January 2013! She was not provided with any reference numbers to track the case or anything which didn't help.
Bear in mind my Mum is in her late 60's and relies on the phone to keep in contact with relatives, and this is especially important since my Dad died.
I am aware that Openreach are busy yadda yadda, but it is simply not acceptable for her to wait over 2 weeks for someone to at least have a look at it! She has spoken to her neighbours and they were having problems originally which now appear to have been sorted.
I am worried that not only will she have to wait but that she will charged a ridiculous fee for any repairs, even though the fault is not anything that she has caused. Also I am not happy that BT are going to charge for zero service for a two week period, surely this is essentially robbery?
Is there anyway I can get this escalated, and is there anyway I can get the charges she will receive refunded?
I have already contacted someone in the forum via e-mail but I don't think it worked as I was using my brother's mobile at the time.
Thanks in advance
Solved!
Go to Solution.

Tootsie wrote:
You're welcome. Also, I understand that your mum can have al her calls diverted to an alternative number and there is some form of compensation available for loss of service....I'll see if I can find the details.....I've seen them somewhere
BT will not pay you compensation they will only refund your line and BB rental if your phone has not been repaired after the end of the 3rd working day also if you have your line diverted you are not entitled to this refund.
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HT201412 After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to

After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to be fixed...Can this bug expected to be fixed in the next update...

Hi 1283ar.
Unfortunately, iOS 7 is too hard to push for the iPhone 4 and therefore has a lot of effects turned off to try to get it to run as smoothly as possible.
However, it becomes better and better with each update coming but it's hard to do anything about the hardware on an already released phones.
If you still have trouble or think they are too hard. My tip is, if so, to restore your iPhone 4 and make a clean setup with no iCloud backup. But all your photos in a photostream so you can access it later.

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone bein

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone being truthful.

IF that is the only iDevice activated for that recipient, then no. It should not successfully send as an iMessage if the phone is powered off or has no data connection. If you have Send as SMS turned on, it should automatically fallback to SMS after a few minutes. Of course, they won't get this until they power on their phone, assuming they have a text messaging plan with their carrier.

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

Downloaded IOS update and now my phone is dead and won't come on.

Downloaded IOS update and now my phone is dead and won't come on. Any suggestions?

Now I have the phone on and I can see the screen (held down the power and home buttons), but "slide" won't work so I can use the phone.

HT1386 my i phone 4s dead while update in process , please help

my i phone 4s dead while update in process , please help

You apparently aren't listening or don't understand English well enough to understand the responses you're getting.
An unlocked iPhone will remain unlocked. Updating a legitimately unlocked phone does NOT affect the locked/unlocked status.
It will only lock IF the phone was hacked or jailbroken to unlock it.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

Import net.rim.blackberry.api.phone.phonelogs.*;

I have developed a midlet with WTK22 and I have successfully used the Blackberry rapc tool to compile it for the Blackberry where it runs very well. I would now like to import the Blackberry RIM classes in net.rim.blackberry.api.phone.phonelogs.*; to access the phone logs on the Blackberry.
I can successfully compile a class that extends thread; imports net.rim.blackberry.api.phone.phonelogs.*; and then uses these classes. I can preverify the class by including the net_rim_api.jar in the classpath. I then jar this class with my other midlet classes in a jar library. However, when I try to compile the main midlet class with WTK22 using this phone log class, I get the following error:
Building "afs"
Error preverifying class afslib.afsphone
VERIFIER ERROR afslib/afsphone.run()V:
Cannot find class net/rim/blackberry/api/phone/phonelogs/CallLog
Build failed
From what I have read, it should be possible to use any Blackberry class in net_rim_api.jar as long as it is not part of the UI. Would someone please let me know what I am doing wrong.

Thank you Hithayath for your response.
Below is the full code from the class where I am using the classes from RIM:
package afslib;
import java.util.*;
import java.lang.*;
import net.rim.blackberry.api.invoke.Invoke;
import net.rim.blackberry.api.invoke.PhoneArguments;
import net.rim.blackberry.api.phone.phonelogs.*;
import afslib.*;
public class afsphone extends Thread
String pnum;
public afsphone(String pnum)
this.pnum = pnum;
public void run()
     PhoneLogs _logs;
          PhoneArguments call = new PhoneArguments(PhoneArguments.ARG_CALL,pnum);
          Invoke.invokeApplication(Invoke.APP_TYPE_PHONE, call);
          _logs = PhoneLogs.getInstance();
     PhoneCallLog pclog = (PhoneCallLog)_logs.callAt(0,PhoneLogs.FOLDER_NORMAL_CALLS);
          pclog.setNotes("string");
The afsphone class is compiled, preverified and put into afslib which is imported in the main afs midlet class. When I build afs in the WTK I get the following error:
Building "afs"
Error preverifying class afslib.afsphone
VERIFIER ERROR afslib/afsphone.run()V:
Cannot find class net/rim/blackberry/api/phone/phonelogs/CallLog
Build failed
David

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

Press and hold down for at least 10 to 15 seconds, both the home and power/sleep buttons until the Apple logo shows up on the screen.
This will reboot the iPhone.
Its likely the iPhone crashed, and you need to reboot it. No data should be lost though.

My blackberry 9810 phone is dead

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