My blackberry bold 9790 was locked

dear concern, pls help me! my blackberry bold 9790 was locked & cant be open & what was appeared on the screen is the following, "Enter "blackberry " to continue: in anyway & many times i have entered this word "blackberry" as was said on the screen but still i cannot open my celphone. can you advise me about what to do do to unlocked it. thank you, sincerely , dr. bati

Seeing this message is normally a result of having entered the security password incorrectly too many times.
Do you have a security password on your device and have you entered it wrongly?
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No covers for sale for the latest Blackberry Bold 9790. When will they be on market?

Hey guys, I just got my Blackberry Bold 9790 last month. But when i got it, they told me that the covers haven't arrived here in Malaysia yet. But I was wondering though, are they really for sale in other countries? I mean, we need covers for phones man, or phones are going to be naked. When will we be able to get it?

you mean a case (to protect the phone) or the battery cover?
there are many case makers around online, not sure if they ship to you or not yet.
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Blackberry Bold 9790 Initialization Failed

Hello everyone, I am a user of a Blackberry Bold 9790 and i have using for over 5months now..and just last month i started recieving an error on the phone which keeps saying initialization failed and this prevents me from making calls and it doesnt even load up my simcard...tried my simcard in other phones and it works perfectly..i have tried a couple of sim card in the phone and i still get the same error..and even without a simcard in the phone it still displays the error of initialization failed..i have tried many tips as advised onlike like reloading the software version and all but i still get the same error...is there anyone with a useful suggestion on how to fix this error on my device...thanks so much!

hello there, im also having the same problem and dont know how to fixed it.

Connector specific error - blackberry bold 9790 - desktop software version 6.1 and outlook 2010

Hi there
I've recently upgraded my business partners' outlook from 2007 to 2010. In doing so we've had a corrupt profile which we have had to delete and then replace with a new one. In doing so his outlook started working again but now his blackberry isn't synching the calendar entries.
Here's the basics:
- Bberry model - Bold 9790
- Bberry operating system - Blackberry's latest (7.1 I think)
- Blackberry desktop software 6.1 - this is intentional as we have found in the newer version of hte desktop software that we cannot map our teamsite calendar from outlook and sync the entries
- Outlook version 2010
- Calendars we are trying to sync are a personal one from a pst folder and a teamsite one from sharepoint linked to our microsoft exchange set up.
The error we are getting is a 'connector specific error'
I have worked with him to create the PTtrace.log and tif.log files. I've gotten reams of pages; but the errors on todays date (when the problem began) have come up with error 4238, 113, and 12. We have tried un-installing and re-installing 6.1 as well and no luck. We have re-set the configuration setup and re-mapped folders; chosen the new outlook profile, etc and still keep getting same error.
I'm now starting to think that there is a problem with the mapi profile as a start and wonder if outlook needs to repair itself or whether we are getting the error because of a duplicate entry somewhere (though if you asked me to tell you where from the logs I couldn't identify it).
I'm litterally tearing my hair out because my poor business partner lives and dies by his blackberry. Really want to try to get this resolved; but need some help and suggestions as I've tried most of the main causes and fixes.
Any assistance would really be appreciated so I can put him and myself out of our misery.
Thanks in advance.
Cel

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this resolved, but just in case!
Thank you for the thorough report...that helps tremendously. Sadly, though, none of the errors you listed reveal anything useful when I search the public KBs...perhaps you will be more lucky
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Even though it sounds like you may have done all or part of this, I encourage you to research the process in this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Your suspicion about the MAPI Profile may well be warranted, in which case this KB might be useful.
KB02083 How to create a Microsoft Outlook MAPI profile
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry bold 9700 hard lock

I have a BlackBerry bold 9700 that needs to be unlocked. It's teling me to enter the Service Provider MEP code, I put more than 10 Times MEP Code wrongly. Now the phone is not accepting any SIM and I used up all 10 goes. What do I do now? i shall be very thankful to u for this act of kindness

zohaibnaqvi1 wrote:
I have a BlackBerry bold 9700 that needs to be unlocked. It's teling me to enter the Service Provider MEP code, I put more than 10 Times MEP Code wrongly. Now the phone is not accepting any SIM and I used up all 10 goes. What do I do now? i shall be very thankful to u for this act of kindness
Hi and Welcome to the Community!
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
http://us.blackberry.com/support/programs/technical/incident.jsp
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Bold 9790 URGENTE

Buenas noches
Quisiera saber quien me puede ayudar del soporte blackberry..... Les quiero contar que mi problema es que cuando pongo una imagen en mi Bold 9790 se me quita automáticamente cuando bloqueo o entro a otra aplicación me pueden decir que debo de hacer? Pongo el tema original o los temas de app world y también me hace lo mismo
espero respuesta
gracias

Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Linked in App on Blackberry Bold 9790

I use Linkedin quite a bit through work, so having a BB 9790 I wanted the app to make it easier to access. I put my number into the website and it has asked for my email address for when they bring an app out for the Blackberry Bold. They are advertising it that the app can be downloaded on a BB 9790. Anyone got any ideas?

Linkedin for 9900 works perfect on 9790.
Get download link direct from 9790:
http://www.berryreview.com/2012/02/17/how-to-sort-of-get-linkedin-installed-on-your-blackberry-7-dev...

All my photos have disappeared from my Blackberry bold 9790 and I am getting an error message! Please help!!!

I changed simcards on my phone as normal on returning from holiday and got the following message: `Built-in Media Storage not accessible due to detected errors. Do you wish to repair it now? Yes or No.When I click yes, the message is `Select the storage you want to repair` and the options are Built-in media or cancel. When clicking on built in media, the next message is `Built in media repair failed`.
It goes on to say-Repair failed. You can try to repair by mounting as a USB drive on Windows and running chkdsk or you can reformat. Do you want to reformat now?

The Q5 does, indeed, have a media card slot. The slot marked "SD" is a media card slot. It uses a MicroSD card, just like all other BlackBerry devices.
Yes, I'm familiar with Dropbox. On the Q5 you can set photos to automatically upload and sync with Dropbox but, depending on how many photos you take, you may need more than a free Dropbox account in order to have enough space. A free account gives you 2GB.
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BLACKBERRY BOLD 9790

When making/receiving calls my Blackberry doesn't show the caller and viceversa, how can I solve this problem? Thanks
Solved!
Go to Solution.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB04903 Caller's information does not display on the Incoming Call screen on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have iMac with OS 10.9.1 and i need to sync my address book with my Blackberry Bold 9790. please help

i use to be able to sync my BB with my iMac but after i update my OS (on all my Mac, unfortunatelly) i cant sync my BB anymore. please i need help, i have hundreds of contact in my BB that i need to keep
regards
MaGu

Hi Brian, thank you for your promp response. my BB Desktop Software is updated and this is the message that appear:
QUOTE:
Sync services is currently turned off on this Mac. To synchronize your organizer date with your BB device, you or your system administrator must turn ON Sync Service on this computer
UNQUOTE
can you help?
MaGu

Email problem bold 9790

I set up email on my blackberry bold 9790 and it was working fine for about a week, then I stopped getting messages on my phone although I can send them.
I contacted my service provider and tried all of the options they gave to fix the problem (same as mentioned on other threads here) but nothing worked. They checked everything at their end and said all was in order and I should take my phone to a blackberry service centre. Does such a thing exist in the UK?
Out of interest I tried setting up another email address that and that is working fine but still nothing from my main email account.
Does anyone have any suggestions?
Kathy

KathyJCole wrote:
I have tried steps 1 to 3 without success.
Can you expand on that please? Does that mean the steps did not complete as documented (in which case proceeding to the next step is moot anyway...since success of each step is required before proceeding to the next step)? Or did each step complete as documented, but the behavior you reported did not change?
KathyJCole wrote:
I have tried deleting the email account that is giving the problems then added it again. I got the confirmation message that it has been successfully set up but it is still not recieving emails.
Depending on how the 3 steps went (my above question), that result may impact what to do now.
And, are you expecting old emails to appear? If so, that will never happen. With BIS, you can only receive new emails starting at the time of configuration.
KathyJCole wrote:
My service provider say that everything is working correctly at their end so there is nothing more they can do and I need to contact Blackberry. I asked how to find a service centre in the UK and they said to google but that directs me to the Blackberry site which is not at all helpful and implies that such a thing does not exist.
Any other ideas?
Yes...escalate with your service provider. Whoever you are talking to is not properly trained. Consider -- who do you pay for your services? You don't pay BB...you pay your mobile service provider. As such, it is they who are failing in their contractual requirement to deliver services to you. And, hence, it is 100% their responsibility to actually assist you, not simply fob you off to Google. They have exclusive channels by which to formally escalate cases up to BB that they cannot handle...there are no free channels for BB users to seek support directly from BB, except in the case of those regions in the world where Service Centers are actually used (again, I have no clue if such exist where you are).
KathyJCole wrote:
I find it very odd that I can send emails from my Blackberry with no problem but cannot recieve them, to my mind it implies there is some sort of configuration problem but I can't find it.
The other email address is working fine.
Indeed it is odd, but there is no such thing as 100% universal compatibility. Sometimes, an email system is so very "special" that things won't work correctly. But, only those with access to the systems involved can actually look and see -- and that would be your carrier, for it is their BIS system that is having this difficulty.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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BOLD 9790 CHARGER

I need to urgently buy a brand new, original Blackberry Bold 9790 charger.
I live in Warsaw, Poland.
Can somebody help please?
Solved!
Go to Solution.

Can you purchase from a local Orange store, or even Amazon?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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How do I lock my screen on Blackberry Bold 9900

I just got Blackberry Bold 9900 from Rogers can someone tell me how to lock touchscreen.
Thanks Steve Day

I'm just confirming that what Escon-eu said about not being able to turn off the touchscreen function is correct. The 9900's touchscreen is part of the essence of the phone and therefore has its touchscreen functions built in to the OS.
Cheers.
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Blackberry Bold 9650

I just got a new Blackberry. All I can say is I hate it. It doesnt work. I have had to reboot twice already, once because there was no sound on rings from calls or the alarm. Then you can only have the default search engine Bing, which is the worst search engine ever. Then it has a choice of only 5 or 6 ring tones instead of maybe 20 or more on my Tour. Then the device can't seem to connect to blackberry apps site. it keeps givnig me an error message.

I could not agree more. I purchased a Blackberry Bold 9650 in April and it was a mistake that has turned into a complete disaster!
The browser works some of the time and i do not know if the cause the Verizon 3G network of the device, but i suspect it is the device. I pretty much given up on using this device to surf. Every page opens very small so each page requires manual "zooming" and some pages get stuck in zoom mode where I have to quit the browser and start over.
I am not sure about Bing, but Opera was recommended to me, but even using Blackberry apps or Verizon apps, I cannot download the Opera browser. I suspect that either Blackberry may have something to do with the inability to download a competing product.
BTW, do not use google sync with this device. When I do the phone created duplicate contacts and appointments where now I have over 30,000 contacts (I started with 1,100) and dozens of appointments are duplicated hundreds of times in my calendar.
The screen is small and the keyboard is difficult to use.
I have to re-power the device at least once per day or it will lock up and Verizon tech support instructed by to pull the battery at least once a week to prevent lock ups.
At least the email functions work and the device is an email workhorse.
Now, I am stuck with a lousy product for 22 more months and I am a small business with limited resources. The Verizon sales guy in Redmond, WA told me that I could by an Android phone or a new iphone for about $800 and try to dump the Blackberry on ebay.
Do not purchase a Blackberry Bold. There are better choices than the bad choice I made.

Blackberry bold issues

I just retired and my employer let me keep my Blackberry Bold and I just swicted the account with Bell to a personal account. I have not been able to get it to sync correctly with my outlook calendar and contacts. I did download the software from blackberry to do it manually by plugging the phnoe into my home computer and it sort of works but sometimes contacts or appointments show up twice. I talked to Bell but they said that I had to talk to someone at Blackberry. Do these guys have a phone number where I can talk to an actual person?
Also I tried to download an app but that option is locked on my phone. How do I unlock it?

I have to take back what I wrote. I wasn't thinking about the fact that you have a legacy model (BBOS). Starting over....
Do you know if the Bold had an IT policy on it? Do you know if it was removed? That is, was the device reset to factory defaults when you took it over?
If not, my thinking is it would be best to do that. You will run into other issues if you don't. Also, I'm not sure if your issue here is because of IT Policy. I just don't know. But as I say, you should remove the IT Policy if there is one, for several reasons.
As far as the BlackBerry Desktop Software and Outlook, see http://crackberry.com/blackberry-101-how-setup-your-blackberry-sync-outlook and review what you have done. Sounds to me like you have the sync set up. But double check.
If after all you still have duplicate contacts, there are several ways you can proceed. If all your contacts are in Outlook, clear the address book on the BlackBerry, edit duplicates out of your Outlook address book, and sync. See http://www.blackberry.com/btsc/KB05313 for info on clearing the address book.
- Ira

My blackberry bold 9790 was locked

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