My Blackberry Curve 8520 keeps freezing.

While trying to perform all the standard tasks on my Blackberry, it freezes for around 3 seconds, during this time it goes to white screen then flashes back on. This happens whenever I try to send a text, bbm or email, and also while searching Facebook and Twitter. I have restarted my phone on several occasions and taken the battery out. How can I stop this from happening?

Hi and Welcome to the Community!
That's a tricky one...it could be a badly behaving app, it could be a corrupt OS, it could be defective or damaged hardware, it could be a combination of things, or even other things that I've not yet thought of. If you really want to diagnose, the process I'd recommend is this:
1) Reload your BB OS clean, as "bare bones" as possible (no themes, no add-on apps, nothing that is optional). If the behavior immediately presents, then your problem is likely hardware (though you might try an updated OS if available).
2) Run for about a week -- long enough to be sure that the behavior will not appear.
3) Add just one thing.
4) Repeat steps 2 and 3 until the behavior appears, at which point you know the culprit (the last thing you added).
5) If the behavior does not reappear, then you know it was a corrupt OS, and that as well was cured by step 1.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Blackberry Curve 8520 Keeps Shutting Itself Off...

Moderators, I really need your help.
My Blackberry Curve 8520 Keeps Shutting Itself Off after my power supply got damaged (the cord was cut open and the two small cables were touching each other causing it to spark a little). Now I turn it on and just 5 to 10 seconds later it shuts itself off everytime. The media card is damaged too. Last night I charged its batteries and 5 minutes ago it was already drained. I dont want to lose my contacts, notes or BBM contacts.
Please at least help me diagnose the problem.

Hi dalstongirl
Have you already sent your BlackBerry in for service? If not, I would advise checking for any software updates by plugging in your BlackBerry to your PC and going to www.blackberry.com/update
Thanks
-CptS
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My Blackberry Curve 8520 keeps restarting!

Hello everyone
For the past 1,5 month my Blackberry randomly chooses to reboot itseld once or rwice a day. In addition the battery drains itself very quickly (barely lasts a day despite very limited usage). I bought a new battery but the problem persists. Any info would be much appreciated.
Device info
Your carrier: Vodafone Greece
Model info and OS version : Curve 8520, v5.0.0.681 (Bundle 1168, Platform 5.2.0.67)
Apps and free space
File free 113784813 Bytes
Did a battery pull fix your issue? NO
Apps installed and their version if possible:
eofficeMobileDataAlerter (version 310.907.171.758)
Foursquare (version 3.1.5)
LinkedIn (version 1.5)
Player of youtube (vesrion 1.2.94)
Quintessentially City Cuides (version 1.5)
ScanLife Barcode Reader (vesrion 3.1.17)
WeatherTrax (version 2.400)
WhatsApp (version 2.6.7421)
Numerous Blackbeery apps like App World, Messnger, Docs to Go, Brickbreaker, Messnger, App Center, Memopad, Sudoku, Tasks, Passoword Keeper, Texas Holdem King 2, Twitter, Windows Live Messenger)

Hello MuffleSnufle,
Perform a reload or upgrade your BlackBerry® Device Software to address the issue with your BlackBerry® Curve™ 8520 randomly restarting. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
Thank you.
-FB
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HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
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Curve 8520 keeps freezing and going to white screen

I recently had my curve replaced after the trackpad stopped working. Now my new curve keeps freezing when I'm on the internet, the screen will get white lines across it which gradually get bigger until the whole screen is white. A reboot doesn't work unless the phone is plugged into the charger and the problem never happens when the phone is on charge.
I've tried changing the browser settings so JavaScript isn't enabled, I've also reinstalled the software and finally decided to wipe my blackberry and restored it to the file i had saved from my old curve and I'm still getting the same problem.
I'm not sure whether it's linked to the battery as it also happens when making a call if the battery is low and when I reboot my curve after it's gone to a white screen the battery has usually dropped a few bars (usually from full to 2 bars)
If anyone has any ideas it would be greatly appreciated!

Could someone please help me. I have a blackberry 8520 and I recently accidentally put ONLY the keypad in the water but luckily I read that you have to keep it in the sun for 24 hours and it worked, next my charger port broke of then I got it fixed but right after I got it fixed every time I fully charge my phone or it have 2 or more bars in like 10 or 7mins it freezes and their are these lines then it goes into a white screen. I took the battery and put the batter back in the phone worked fine but then the battery went from full to battery drained shutting down?!? What do I do??

Blackberry curve 8330 keeps freezing during messages

My curve keeps freezing while I'm sending text messages. It takes a little too long for the phone to go through the commands I tell it to once I send a message for instance: I press send but the screen freezes, but while frozen I press back key and then the mute key to lock it. It's still frozen. What do I do? I've reduced the memory and deleted unwanted applications.

Options > SMS > Number of previous items, set that lower to like 2 or 3
Then, With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now see if that helps some.
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My Blackberry Curve 8520 keeps giving me a white screen everytime there's one bar of battery left

My phone keeps giving me a white screen whenever the battery is around 20%. I pulled out the battery and let it reboot itself, halfway through, the screen blanks out, but amazingly when I plug it in to charge it reboots fine without blanking out. I can't seem to find anyone who has a proper soultion to my dilemma. Please help
Solved!
Go to Solution.

Hello sharpnic35
Welcome to the forum.
As mentioned earlier in the thread replace your battery especially if its 2 years old, its max life span has been reached.
The fact that's its working fine wth the charger plugged in I'm pretty sure your battery can't hold enough juice or problems delivering proper strong flow of power when intensive tasks are being performed.

My blackberry 8520 keeps freezing and crashing

i can't get onto my phone once i take the battery out because it keeps crashing, is there a reset button on blackberry curve 8520 ecause if not i can't use my phone right back asap thank you

I bought the new snow leopard disk directly from Apple, so it is fine. disk utiliy erase/formats the disk drive and shows a fully verified disk, then the osx install proceeds smoothly. Then after the install, eventually the disk crashes again with spinning beachball. It will either let me shutdown eventually or i must force shutdown and then it won't reboot and must use the cd-boot again. disk utility then says it can't verify the disk (Invalid B-tree node size) and the process statrts all over again.

My BlackBerry Curve 8520 freezes after startup

Hello
On Rebooting, my BlackBerry curve 8520 freezes when on the screen, white background with blackberry written in blue appears.
Can anyone please help as I am very attached to this phone?
HFMF96

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Curve-8520-Freeze-at-Startup/td-p/1504859

My blackberry curve 8520's screen keeps going white

i have a blackberry curve 8520 and for about the last 2-3 weeks the screen has been going white nearly everyday at random times . last night i was watching a video on my phone on youtube and the screen went white . this also sometimes happens when i am watching videos on youtube , when i am surfing the internet on my blackberry throughout wi-fi , its sometimes just happens when i am just on the blackberry and after a reboot . when the screen does go white i take the battery out and put it back in ,it reboots and sometimes just before the reboot is finished it goes white or even after the reboot is finished it goes white straight away. i then have to put it on charge throughout the blackberry charger or the blackberry usb . yesterday i downloaded blackberry desktop manager and connected my blackberry to it and done a back up and then i tried taking the battery out and putting it back in and i never got the white screen but i started getting it again . please help and please be specific on what is causing this and how i can stop/prevent it

Hi Solidbass,
You need to consider updating/reinstalling your device OS again.
tanzim
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Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Why Does My Curve 9300 Keep Freezing

Why does my BB Curve 9300 keep freezing?
Solved!
Go to Solution.

The reason it's freezing all the time is you are out of application memory.
I recommend installing BlackBerry Desktop Software and making a full backup of the device. Then do a Security Wipe. You can do the wipe by going to Options and type security wipe in the search bar. Don't include the media card but include 3rd party apps. You can install those again later via BBWorld.
When it's done, you can restore only the databases you really need like email, calendar, contacts, etc.
When you're all done make sure that media is saved to the media card. I recommend getting a much bigger card so you have room for pictures and videos. You don't want that data saved on the device memory.
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Setting Up Email On Blackberry Curve 8520

Trying to add an email account to a Blackberry Curve 8520 and it will not take it. Keeps saying incorrect email or password but the same login info works every where else. It is a @live.com email account. We were able to add a @live.ca without problem. How can we get the @live.com added?

Hi, yes you need a Blackberry Data Plan to use push email on the blackberry - get her to give her carrier a call and see what options they offer.

Blackberry Curve 8520 (o2) - No data plan - Using browser purely with wifi?

I have just got a Blackberry curve 8520. I'm on o2.
I haven't got a plan that includes data, so was wondering how I can use my Blackberry internet over wifi.
Under mobile network settings I've disabled data services, so I don't get charged for data without me knowing.
I've also changed my browser configuration to Hotspot browser, and its found my Wireless network okay and saved.
However when I go on browser, It just keeps coming up with unable to connect to the internet.
Am I doing anything wrong?

I dont have a data plan (work phone) and can get internet through wifi, and have done so without any issue.
check 'Menu', 'Manage Connections', Wifi is ticked, with network name in Green
check your using Hotspot Browser, (you did say this, I know). So it definately says Hotspot Browser at the top of the browser when open rather O2 Active (or similar)
I'll keep looking to see if there are any settings I can find which could help

My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but I found a lot of files in there that seem to be my pictures) I am not sure how I can recover these files, please help! I`m not sure if it has something to do with the fact that a few weeks ago I was taking a picture and a pop up came up and said something along the line of there wasn`t enough memory on my SD card so pictures will save on device memory and I clicked yes. I`ve taken out the SD card and battery several times and that hasn`t worked. I took someone else`s advice an moved the folder into the DCIM folder where I was able to rename one file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

Hey Tosin29188,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to locate this folder when accessing the media card from a PC or Mac? Also are the pictures files renamed to a different extension? (For example: Picture.rem)
Are you able to open the media files up on a computer?
I look forward to your reply.
Cheers.
-ViciousFerret
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My Blackberry Curve 8520 keeps freezing.

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