My blackberry curve 8520's screen keeps going white

i have a blackberry curve 8520 and for about the last 2-3 weeks the screen has been going white nearly everyday at random times . last night i was watching a video on my phone on youtube and the screen went white . this also sometimes happens when i am watching videos on youtube , when i am surfing the internet on my blackberry throughout wi-fi , its sometimes just happens when i am just on the blackberry and after a reboot . when the screen does go white i take the battery out and put it back in ,it reboots and sometimes just before the reboot is finished it goes white or even after the reboot is finished it goes white straight away. i then have to put it on charge throughout the blackberry charger or the blackberry usb . yesterday i downloaded blackberry desktop manager and connected my blackberry to it and done a back up and then i tried taking the battery out and putting it back in and i never got the white screen but i started getting it again . please help and please be specific on what is causing this and how i can stop/prevent it

Hi Solidbass,
You need to consider updating/reinstalling your device OS again.
tanzim
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My curve 8900 screen keep going white

in need of some help my curve screen keeps going white after turning it on sum time it come on ok for about 10mins then it locksup and go white again will try any thing to sort it

curtismartin50,
We from what you have described there seems to be an issue with the software on the phone or the phone itself. You can try to address the software by following these steps below:
1) Have you performed a hard reset, by pulling the battery out and waiting 2-3 minutes before rebooting when you place the battery back in?
2) You may want to try upgrading the device software by downloading BlackBerry Device Software fro blackberry.com
3) Have you performed a full "Wipe" on your BlackBerry Smartphone, you can do this by going to "Options" > "Security Options" > "General Settings" and press your Menu Key to choose "Wipe Handheld"
Note that this will delete all data on your device and restore the unit back to factory defualts!
Hope this helps
Office2Mobile
Poor Service and the Worst Support provided by VarDynamics http://vardynamics.com/

Curve 8900 Screen Keeps Going White

My curve 8900 keeps getting a blank white screen & I don't know why..
It worked while being plugged in & after unplugging it, when the battery loses 1 bar it goes white again
But I tried updating it last night (leaving it plugged in all night) & when I woke up the screen was blank & wouldn't work at all
PLEASE HELP!
Is it a screen problem? Or do I need a new battery? Or is it both?
Thanks in advance for the help

Here's my info:
v5.0.0.900
File free: 92377068 Bytes
Battery pull did not fix my issue
My phone has dropped many times but the blank screen hasn't shown up until a while after
There is a line in the top right hand corner of the screen, like a really thin crack
It came back on after plugging it in into my computer but the screen still goes white after half a battery bar is gone
Please help me

Blackberry curve 8520 boots up with the white line but stops at about 75%

Is there any one who could please please tell me why my Blackb erry curve 8520 starts to boot up with the on screen white line but stops at about 75% and then freeze to the point that i can not do any thing at all with it
Thank you for your time Mike

Hi Solidbass,
You need to consider updating/reinstalling your device OS again.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
"Cats may taste like chicken, but they have more bones than rabbits."
Blackberry 101
Tips & Tricks
Videos to learn from on youtube

My Blackberry Curve 8520 Keeps Shutting Itself Off...

Moderators, I really need your help.
My Blackberry Curve 8520 Keeps Shutting Itself Off after my power supply got damaged (the cord was cut open and the two small cables were touching each other causing it to spark a little). Now I turn it on and just 5 to 10 seconds later it shuts itself off everytime. The media card is damaged too. Last night I charged its batteries and 5 minutes ago it was already drained. I dont want to lose my contacts, notes or BBM contacts.
Please at least help me diagnose the problem.

Hi dalstongirl
Have you already sent your BlackBerry in for service? If not, I would advise checking for any software updates by plugging in your BlackBerry to your PC and going to www.blackberry.com/update
Thanks
-CptS
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Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

hello my blackberry curve 8520 screen has gone white and funny circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
Solved!
Go to Solution.

It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
Good luck..!!!
Regards,
Mayank

My Blackberry Curve 8520 keeps restarting!

Hello everyone
For the past 1,5 month my Blackberry randomly chooses to reboot itseld once or rwice a day. In addition the battery drains itself very quickly (barely lasts a day despite very limited usage). I bought a new battery but the problem persists. Any info would be much appreciated.
Device info
Your carrier: Vodafone Greece
Model info and OS version : Curve 8520, v5.0.0.681 (Bundle 1168, Platform 5.2.0.67)
Apps and free space
File free 113784813 Bytes
Did a battery pull fix your issue? NO
Apps installed and their version if possible:
eofficeMobileDataAlerter (version 310.907.171.758)
Foursquare (version 3.1.5)
LinkedIn (version 1.5)
Player of youtube (vesrion 1.2.94)
Quintessentially City Cuides (version 1.5)
ScanLife Barcode Reader (vesrion 3.1.17)
WeatherTrax (version 2.400)
WhatsApp (version 2.6.7421)
Numerous Blackbeery apps like App World, Messnger, Docs to Go, Brickbreaker, Messnger, App Center, Memopad, Sudoku, Tasks, Passoword Keeper, Texas Holdem King 2, Twitter, Windows Live Messenger)

Hello MuffleSnufle,
Perform a reload or upgrade your BlackBerry® Device Software to address the issue with your BlackBerry® Curve™ 8520 randomly restarting. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
Thank you.
-FB
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My Blackberry Curve 8520 turns itself off, lock and get a white screen.

Whenever I'm making a connection, it starts to give strange noises during the call and ends up shutting down completely. When I try to turn it on again, it starts loading the OS, when the progress bar loads halfway, he gets the white screen and locks up completely, making it impossible to use again. The Blackberry only back to work only when connected to the battery charger. I hope someone can help me! Thanks in advance. The text can be somewhat meaningless, because I'm from Brazil and translated using Google Translator.

Hi denisssilva94,
Welcome to the Support Community!
I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
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Click Solution? for posts that have solved your issue(s)!

My Blackberry Curve 8520 screen has gone white but the sounds and everything still work

My Blackberry Curve 8520 screen has gone white but the sounds and everything still work so i dont know what to do because nothing on youtube tells me what to do so i have ended up here so please can someone help me

Hello grasyapagsinta
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at on how to perform a clean reload of device software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

I have a BLACKBERRY CURVE 8520 since past 2 years.
For past few days, the screen of the set become WHITE.
i searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
my handset can still receive the calls, but i cant see CALLER NAME'.
i also got messages which i am not able to see.
OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
I went to authorised service centre of Blackberry at Meerut in India.
He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
I returned with BIGGGG SHOCK !!!
{{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
I then tried to find latest price of curve 8520.
On flipkart and naptol -- it is Rs 8999/- {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
On ebay.in/   Rs 8850/-
TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
Can anyone guide me as I am not able to use my Blackberry for past several weeks?

hp_1706 wrote:
Ii searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
What is it that you have done already, before any of us can give you any further suggestions?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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"White Screen of Death" on my Blackberry Curve 8520

I was using my blackberry today when the screen progressively turned white and stayed white. I popped the battery in and out and my device rebooted, light turned red, all normal and then the main screen loaded and it faded back to white. I took it to my provider and they stated that I need to reinstall the operating system and might as well do it myself instead of leaving it there for 10-15 days. I had updated to the OS 6 since my phone came with 5 a few months back. Any suggestions? And do you agree with my provider asking me to just reinstall the software?
Thanks for your help!
Definitely need it.

Hi, welcome to the forums.
Your provider probably saved you money and time; indeed, it would have taken 10-15 days for you to get the phone back since the device usually gets shipped out to some random location where special Blackberry Repair Operatives (bro's) fiddle-fart with your phone's insides and brains and manage to fix it at which point it gets shipped back.
I got the WSoD on my 85xx as well. Friends, who also experienced the WSoD, ended up having to buy a new phone as it just couldn't be repaired; just I did. Q.Q
Try a complete format of the device using your Desktop Software (see links below for help), if that doesn't work, then you can try sending the phone away; as a last resort, buy a new device.
KB18998 How to reset the BlackBerry smartphone to factory defaults.
Desktop Software Tips Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone.
Regards,
Sebastien
- Blackberry Curve 9300 - 6.0 Bundle 2949 (v6.0.0.668, Platform 6.6.0.236) -

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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I need help with my Blackberry curve 8520 urgently

Hi
I have a blackberry curve 8520, last night the battery was low and my phone went off, I charged it throughout the night and this morning when I woke up it wouldn't go on, I then put it on charge again and I have been struggling to get it on since then, all it does is when I put the charger in the red LED light goes on for about 15seconds then the screen goes blank then 5seconds later it shows in the middle of my screen a battery charging.
If there is anyone that can please help me to get my phone back on I would appreciate it.
Kind regards

Hi Alicia
So I hope you have your backup .Make sure you have the BlackBerry Desktop Software installed ,an internet connection and an USB cable , Then try reloading your device software forcing the detection of BlackBerry smartphone using application loader KB10144 .
I hope it will resolve your problem.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 8520 buttons not reacting properly

I have just bought a blackberry curve 8520, I have put in my sim card,everything goes fine, but the keyboard was not reacting,only the roller in the centre, now i have seen the posts about taking it out and cleaning it,but I just cannot get it out, the more i try the more it looks like it is getting damaged. But anyway after fiddling around with it. I discovered if I hold the button on the left side of the phone(the voice activation button) then press the back button etc i can control it, and get to the different screens, but obviously this is not ideal. Does any one know how i can sort this problem out? I have gone to options and checked if it has been changed to do this on the keyboard options and it has not, the option is still set to voice dialing. Help Please!!!!!

Hey ruang007,
Welcome to the BlackBerry® Support Community Forums.
From what you have described this sounds like a hardware issue, I would suggest contacting your point of sale to review warranty and repair options.
Let me know if you have any questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My blackberry curve 8520's screen keeps going white

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