My Blackberry Curve 8520 screen turns ALL WHITE!! :'(

Hello everyone. I need help here.
I found out that my Curve 8520 screen turns all white. When I pulled the battery out, and put it back, things went ok; screen shows uploading but NEVER FINISH and it turns ALL WHITE again. I dd this a few times but still not working. 
What is wrong to my blackberry? HELP!

Hello grasyapagsinta
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at  on how to perform a clean reload of device software :
 KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

  • My Blackberry Curve 8520 screen has gone white but the sounds and everything still work

    My Blackberry Curve 8520 screen has gone white but the sounds and everything still work so i dont know what to do because nothing on youtube tells me what to do so i have ended up here so please can someone help me

    Hello grasyapagsinta
    Welcome to BlackBerry Support Community Forums
    If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at  on how to perform a clean reload of device software :
     KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
    Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • HELP! Curve 8520 screen is all white

    Hi everyone...I'm new to all this.  I've had my BB for 8 months.  I did not really do anything special to my phone except turn it on and hide it from my 14 month old.  When I retrieved it, the screen is all white.  I can not do anything with it.  I am able to receive calls on it and I hear that I receive messages on it but I can not see anything! I can not do anything either, not even turn it off....I'm desperate!  I've tried soft booting and even a hard boot, but agian nothing is working.  I hope somebody here has an idea what to do........Thanks for your help and support!
    Solved!
    Go to Solution.

    My friend had a problem like this the only thing there is to do it send it off for repair I think, Contact the store where you brought the phone. Please click the Kudos on the side thank you. -->

  • Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

    hello my blackberry curve 8520 screen has gone white and funny  circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
    Solved!
    Go to Solution.

    It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
    After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
    Good luck..!!!
    Regards,
    Mayank

  • My Blackberry curve 8520 wont turn on or charge

    My blackberry curve 8520 doesnt turn on and when i try to charge it , there is just the red LED light and the screen shows up some picture which shows a red cross on top of a battery. I also tried to connect this to my computer but it doesnt respong and also try with another blackberry original battery it showing same . but when i put my battery to another blackberry phone that phone is turning on properly . please help asap.

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My BlackBerry Curve 8520 Wont Turn on With No LED

    My Blackberry Curve 8520 Wont turn on and there is no LED flashing, i have tried pretty much everything and nothing seems to be working, tried a new battery, tried using the USB and the mains charger, tried leaving to charge for 8 hours, is there anyhing i can do to fix it myself as i dont have themoney to replace the phone or pay for a repair
    PLEASE HELP ME
    Thank You 
    Nathan

    Hey hakmilton,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    I would suggest contacting your network service provider to look at possible repair and exchange options.  Since you tried a new battery and the LED won't come on, we can not even try reloading the device software.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

    I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but  I found a lot of files in there that seem to be my pictures) I am not sure how I  can recover these files, please help! I`m not sure if it has something to do  with the fact that a few weeks ago I was taking a picture and a pop up came up  and said something along the line of there wasn`t enough memory on my SD card so  pictures will save on device memory and I clicked yes. I`ve taken out the SD  card and battery several times and that hasn`t worked. I took someone else`s  advice an moved the folder into the DCIM folder where I was able to rename one  file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

    Hey Tosin29188,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Are you able to locate this folder when accessing the media card from a PC or Mac?  Also are the pictures files renamed to a different extension? (For example: Picture.rem)
    Are you able to open the media files up on a computer?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • My Blackberry Curve 8520 Has a constant White Screen?

    Hi , please can someone help me with my Blackberry 8520.It has a white screen on death everytime i turn it on, Although the alarm and everything will still go off as usaul so i know the phone is working. Ive tryed doing stuff with the software but im not sure im doing it all right due to me being a Iphone sorta person! If someone could let me know what i should be doing to fix it ect that would be great! Thanks!

    maybe hardware problem check your local BlackBerry store/service to fix that...
    Please give me +like, very helpful for me

  • Ipod touch's screen turn all white help?!

    ok at first it was white last month and so i recharged it and the next day it worked and 2 days ago it turned white again and did the same procedures but it still wont work,u cant do anything and u cant even turn it off
    info:
    5 months old
    has a pink hard case
    dropped it but w/ case so no effect
    didnt do the earphones alot
    has screen protecter
    after a lil wile it turns blackish and wen u press somethin it turns wite agen
    plz help plz

    Welcome to the discussions,
    Display shows white screen
    Turn iPod touch off and turn it on again.
    If the iPod will not turn off, try to reset it. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPod touch until it is fully charged.
    If that doesn't work, try restoring the iPod. See this article for assistance: http://support.apple.com/kb/HT1414
    copied from: http://support.apple.com/kb/TS2771#whitescreen
    If still no luck, you'll have get it serviced.

  • Dropped blackberry curve 8520 - now stuck on white screen

    Hi
    i dropped my phone (with it's case on)  and I'm now stuck with the white screen.  It's still 'alive' as the alerts sound for email etc and I've backed it up to my computer, but I can't get the screen to go.  I've tried a reboot, but still no joy.  Please help!!

    Hi and welcome to the forums!
    I feel for you my Storm 9550 and Curve 8330 are
    currently in a bag of rice as a result of a misplaced can of  Coke.
    There are many shops where you can buy the replacement part for the
    repair and YouTube has videos on the process.
    Please note: This will invalidate your warranty.
    One last thought is while the screen shows a malfunction you may have other damage that hasn't showed up yet.
    I can suggest a repair shop with fair prices and excellent repair.
    Thanks,
    Bifocals
    Horizon Wireless
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Blackberry curve 8520 wont turn on or wont charge, please somebody help me!:(

    My phone was working fine yesterday until the keypad began to get stuck, so I removed the front off of my blackberry and I arranged the keys so they worked again, when I put my battery back in, the re-boot started, but once the blackberry screen loaded up, my phone shuts itself down, I haven't been able to use my phone all day today and yesterday,when I insert the battery the red LED light stays on for about 5-10 seconds and then it disappears, I left my phone on charge for 4 hours and it still wont turn on, but now even the LED light doesn't come on, I just have a black screen with no LED light whatsoever,  any suggestions?? I can't live without my phone for any longer! ox

    also when i insert the battery now, the blackberry screen doesn't come up, it just stays black

  • Blackberry curve 8520 trouble turning on

    Okay so a few weeks ago my blackberry stopped working. i was on it one day on bbm and it died so when i got home i charged it up then went to turn it on but after 2 seconds of the rebooting screen a battery with a red cross appeared giving me the indication my battery was low i let the rebooting process continue but at about three quaters of the way through it froze, so i pulled the battery out after leaving it too frease for over an hour and carried on doing that. it didnt work a few weeks later i tried it again it worked but then today it ran out of charge and when i tried to turn it on it does the same thing even know ii have 100% charge as my other blackberry (which can only use facebook for some reason) said i had 100% in the status option screen please reply asap as i need my blackberry fixing soon!

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry curve 8520 screen problems???

    hi, i have a 5 month old blackberry that has not had any water damage (i checked the white stickers)
    a month ago small green and black vertical lines started to appear on my screen, but since then they have gotten worse, its almost like a color 'veil' in that section of the screen as things still show up behind it, it is now doing the same thing in a diferent place and im worried that eventually i wont be able to see whats on my screen
    is the screen under guarantee??
    will this problem still fall under guarantee??
    thanks

    I'd check with the carrier about this.  I don't think a battery pull will help, but you can try.
    Also you can check with RIM as another option:
    Warranty:
    http://www.blackberry.com/legal/warranty/handheld.shtml
    http://us.blackberry.com/support/devices/archive.jsp
    1-877-255-2377
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Mac Pro and Lucite 23" cinema display turns all white when starting up the

    I have a friend that has a 2.6 MacPro and a ADC 23" cinema display with adapter. When ever he starts the computer the screen turns all white and locks ups ? Any ideas what's causing it ?

    Try Resetting the PRAM (Press and hold the Command-Option-P-R on start-up), some of the basic monitor parameters are stored there, maybe it'll be enough, and its an easy and harmless procedure.
    About Resetting PRAM and NVRAM:
    <http://docs.info.apple.com/article.html?artnum=2238>
    Good Luck,
    Baryo.

  • My Blackberry Curve 8520 turns itself off, lock and get a white screen.

    Whenever I'm making a connection, it starts to give strange noises during the call and ends up shutting down completely. When I try to turn it on again, it starts loading the OS, when the progress bar loads halfway, he gets the white screen and locks up completely, making it impossible to use again. The Blackberry only back to work only when connected to the battery charger. I hope someone can help me! Thanks in advance. The text can be somewhat meaningless, because I'm from Brazil and translated using Google Translator.

    Hi denisssilva94,
    Welcome to the Support Community!
    I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
    If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
    For further instructions, please see the following KB articles.
    For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
    For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
    Please test to make sure the issue has been resolved before restoring any data from your backup file.
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

Maybe you are looking for