My Blackberry Curve 8520 will not let me read my bbm.

My Blackberry Curve 8520 will not let me read my bb messages. how do I fix this? Why on earth does blackberry not have a number I can call rather than this stupid thing!!

CoryH wrote:
What is your:
OS Version (Options > About)
BBM Version (Options > Applications > Change drop down to Add Ons > Scroll to BBM)
At what point does it stop you from reading your messages? Will the application launch but you are not able to pull up any conversations?
I am not one of those trained people, I'm a user like everybody else but I've gained a lot of technical knowledge through use and research. Sorry to disappoint.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

Similar Messages

  • Blackberry Curve 8520 will not turn on!

    Hello, I am desperately hoping someone can assist me with the problem I am experiencing with my Curve 8520.
    I have spent ages online looking at other forums and trying to see if people have had the same issue as me and to see if anyone had worked out what the problem was and could resolve it. It appears as though I'm the only one having this exact issue!
    Yesterday, my phone turned off, without me using the off button. It was sat beside me, untouched but when I went to check it, it had turned off. I believe this has happened before and was not an issue, so didn't panic. However, when I tried to turn on the device, it would not work.
    Whenever I attempt to turn it on the red light shows for a while, before it attempts to switch on (loading bar screen shows). It looks as though it is about to work sometimes, but gets to the same point, which is probably about 5% complete and then goes dead again. It continues to try to switch itself on without my command.
    I have tried charging it, leaving the battery out for a while and trying again etc etc but to no avail.
    It's such a shame because I was looking to splash out on a new model (as this now, it quite a low grade of BB!) but after this issue I am not so sure. Reading forum posts from other users whilst attempting to find a remedy for my issue has only out more doubt in my mind about using BB again. I sincerely hope my faith can be restored.
    Please let me know if I missed any information which would be helpful, I am not very 'techy' at all.
    Thank you.

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My blackberry curve 8520 is not turning on it shows a red light

    My blackberry curve 8520 will not turn on it shows a red light flashes 2x then my keypad lights an thats it nuthing else happens please help me i havent got a usb cable so cant use blackberry desktop manager

    Hello Hasanm52,
    Welcome to the community!
    Seems OS is corrupt, so you have to arrange a USB cable to connect your devci with the pc.
    Procedure to install OS:
    1.) Download and install blackberry device software of Blackberry 8520 from www.blackberry.com.
    2.) Install it in your PC & connect your device with PC.
    3.) Access path c:\prog. files\Common files\ Reasearch in motion\ App loader\ now dowble click on loader.exe
    4.) Further procedure i very user friendly, so please follow steps (may take approx 90 mins).
    5.) In between, it will prompt you to take backup as well, so do take care while clik next or continue.
    Good luck..!!!
    Before doing above activity you may try
    By pulling out battery & connect device with charger without inserting battery & wait for 5 to 10 mins.
    Itwill prompt you a no battery sign on your handheld, once you get the sign on your handheld, insert battery without un plugging charger 7 wait for another 5 to 10 mins. Hope this will work for you....
    otherwise you have to perform the first procedure, i mentioned...
    Thanks....!!

  • Can't use my Comcast/Xfinity email on mozilla any more have to use google chrome to access it. I can log on through comcast/xfinity homepage but it will not let me read my email, just keeps redirecting me to inbox preview. Can this be corrected?

    Can't use my Comcast/Xfinity email on mozilla any more have to use google chrome to access it. I can log on through comcast/xfinity homepage but it will not let me read my email, just keeps redirecting me to inbox preview. I used to have no problem before firefox 7. Can this be corrected? Or should I discontinue using Firefox?

    Thank you! Thank You! Thank You!!! I have been arguing with Comcast for 6 months on this. They told me to uninstall and reinstall Firefox. Then I found this website and there was my solution. It worked. It was annoying that they told me to use internet explorer. The worst part is I pay them monthly. Well, as soon as my contract is up, I am done with Comcast. They still haven't figured out why my favorite stations aren't coming in. Funny thing is my roommate has Direct t.v. with no problems. At half the price. See ya Comcast. I am done paying for shabby over priced service. Thank you Firefox. I can't believe I pay for crappy service and this is free.

  • My reader will not let me read my book..

    Hi,
    So my parents just bought me my new Sony e-reader (PRS-650) touch edition and I just bought my first book off of the sony library. When i first transferred it to my e-reader it let me read the book. However, when I turned off the system and came back later to read, on the screen it came up as "Protected by Digital Rights Management" with a circle with a line through it and will not let me read the book.
    I then removed the book and re-transferred it to the e-reader and it worked until i turned it off and restarted it.
    Thanks for your help!

    Hello KLH,
    Sounds like a DRM Authorization error, try reauthorizing your Reader.
    http://www.kb.sony.com/selfservice/micr ... 0203108498

  • Blackberry curve 8520 is not working/rebooting

    since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php
    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371
    Additional information:
    http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
    Article ID: http://www.blackberry.com/btsc/KB10144
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Curve 8520 BIS not connected

    Hi,
    I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
    1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.
    2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
    3. Resed to factory settings.
    Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
    Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
    Somehow I believe that either my carrier or me are missing something and this must be fixable.
    Any ideas?
    EDIT: My phone signal is always edge but I noticed that workmates (with BIS working) have EDGE instead.
    Thanks in advance!
    Solved!
    Go to Solution.

    Hi and Welcome to the Forums!
    A few thoughts...
    Cabeza2000 wrote:
    I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected
    Since this is "at work", is it a BES-level BB? If so, then you will need to check with your BES admins...it is possible for them to block BIS services via IT Policy.
    Cabeza2000 wrote:
    Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
    That is very indicative. You should receive one message from your carrier when you register the HRT. If not received, then no other things will work. So this must be resolved first.
    I suggest, as above, that you talk to your BES admins.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry curve 8520 buttons not reacting properly

    I have just bought a blackberry curve 8520, I have put in my sim card,everything goes fine, but the keyboard was not reacting,only the roller in the centre, now i have seen the posts about taking it out and cleaning it,but I just cannot get it out, the more i try the more it looks like it is getting damaged. But anyway after fiddling around with it. I discovered if I hold the button on the left side of the phone(the voice activation button) then press the back button etc i can control it, and get to the different screens, but obviously this is not ideal. Does any one know how i can sort this problem out? I have gone to options and checked if it has been changed to do this on the keyboard options and it has not, the option is still set to voice dialing. Help Please!!!!!

    Hey ruang007,
    Welcome to the BlackBerry® Support Community Forums.
    From what you have described this sounds like a hardware issue, I would suggest contacting your point of sale to review warranty and repair options.
    Let me know if you have any questions.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Blackberry Curve 8520 Keyboard not working

    A few months ago the keyboard of my Blackberry Curve 8520 stopped working out of the blue, I checked the water damage indicator and it is was still white.  I left the phone and used a spare one, so I knew it was nothing to do with the sim card.  Yesterday I decided to check on my blackberry and it worked! Then this morning at 8am the alarm went off, I turned it off and left my phone alone but when I went to use it at 8:30 it had completely stopped working, not even the trackpad.  A few hours later the trackpad started working again but that's it, no keys or any of the side buttons.
    So now as soon as the screen goes black that's it you have to do a battery pull to get the screen to light up again.
    This is very annoying and has been going on since April now and I would really love to know what causes it, anyone know?

    If you can tell that it is not a harware issue or what not, then it may be a software issue that can be fixed by a clean reload. Please check the link below to guide you through the steps.
    How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows
    Goodluck and let us know if this resolves the issue.
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Blackberry curve 8520 - can not connect onto internet

    Please help
    my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

    OK, here's the direct link:
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
    And a copy of the page:
    Background
    Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
    One of the service books is out of date
    The BlackBerry smartphone service book database has been cleared
    The original service books did not reach the BlackBerry smartphone
    Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
    The service books can be sent to the BlackBerry smartphone using one of the following methods:
    Method 1
    The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
    For instructions, see KB15402.
    Method 2
    The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
    Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
    In the Settings menu, click Help.
    Click Send Service Books.
    Click OK.
    Method 3
    A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
    Back to top
    Environment
    BlackBerry® Internet Service
    Back to top
    Additional Information
    A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I FIXED MY PROB WITH GIFFGAFF SIM ..blackberry curve 8520 sim not provised 2 ....sos

    hello for 2 week now iv been trying fix this prob its on orange but unlocked ...iv tryed all sorts of stuff from service books to os updates and still no joy  how do i fix this prob...the phone is in uk..running on v4.6.1.314 ....& it wont update to the latest 5
    realy i think i need a complete back up .....witch i dont have
    im lost im ready bounce it of the wall .... is there a place i can get the full  factory os with the orange system ?

    Hey bbgod,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    If this BlackBerry® Curve™ 8520 smartphoneis from a different provider, you can only update to the latest version from that provider.
    You can check for updates by going to www.blackberry.com/update
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • TS3899 My iPhone will not let me read my yahoo mail.  I do get the mail and can read the sender and subject but the message is blank.

    my iPhone 4 will not let me see the message in my yahoo mail...
    I can see the sender and the subject but not the message?
    What can I do?
    thank you

    I just found the problem with my iPhone mail...
    thanks to anyone who might answer.

  • My Blackberry Curve 8520 is not starting

    My BB Curve 8520 battery was critically low last nite. I switched it off. Today it is not starting since morning. Tried charging it through charger, PC but the mobile seems to have died off. Does not respond.
    Please somebody help me.
    Thanks
    Kienzle

    Hi and welcome to the forums kienzle!
    A couple of places for you to visit: Blackberry 101    Tips & Tricks
    Try this: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    Now, using a wall charger, charge the device completely to 100% and keep an eye on the battery drain over the next day or so.    BB charging behavior
    Let  us know how it goes.  Happy to have you here!
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Blackberry Curve 9350 will not hold charge

    Phone not a week old, but will not hold a charge.

    Hey AGray,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    How long does the battery life usually last on your BlackBerry® Curve™ 9350 smartphone? Also check out this article for battery saving tips: www.blackberry.com/btsc/KB14320
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Blackberry smartphone 8520 will not reboot

    Help! My phone will not switch on after BB told me to reboot having downloaded an App! My desktop will not recognise my BB when i attach! BB is stuck and i cannot do anything with it  - apart from throwing it out the window!!!!!!

    If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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