My Blackberry Curve 9380 got Error 102! Help me!

Well, yesterday my blackberry rebooted itself and when it half rebooted, the screen became white with the text "Error 102 Reload Software For further information, please visit: www.blackberry.com/102"
BUT when I went to that link, it can't be found.
So, how I can use this SMARTPHONE again? I bought it 2 weeks ago, and this is urgent!
Anyone, please help me!! :"(
Solved!
Go to Solution.

Hi rianniecindy
You are most welcome
Cheers !
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My Blackberry Curve 9380's screen won't turn on!

My Blackberry Curve 9380's display screen won't turn on! The flashing red light still appears so I guess I am still able to receive texts. I can also receive calls; my ring tone goes off but I cannot answer! I have to unlock it and I can't do anything on a touch screen that's virtually useless now. I've done so many battery pulls yet it doesn't work.
I did drop it but it wasn't very hard. My bb fell when it was in my rubber case and the fall was around knee length (I am very short only 5'0). My friend said its possible that the backlight broke. If it is true, how much does it cost to repair it? My warranty expired a few weeks ago...
My friend also said there could be something else wrong with it. Like a downloaded an app that had a corrupt file (this has happened to me before and the phrase "Uncaught exception java.lang.error" kept popping up every time I did a battery pull) or a programming error. I tried Jl_Cmder and I've done reset to factory. I've even tried to wipe everything completely. "The device will reboot to a white screen with a '507' error" this didn't happen... It did reboot but nothing can be seen. I regret it deeply ...
I'm sorry this is so long but please can someone help me? ):

Ouch, that doesn't sound good. Even though it's out of warranty, you should check first with your mobile provider for a repair estimate.
Sorry!
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My blackberry curve 9380 becomes worst device of my life

I have purchased blackberry curve 9380 around two month back. it worked good 2-3 weeks but thereafter phone start hanging then it took 5 minute to take single pick ,net speed goes down and battery backup almost nil. I contacted the laxmi nagar Delhi service center many time they updated the software but problem not resolved Customer representative said to me that phone is just for calling not for using application ,even I have just 3 to 5 application installed on it.
Now I would like to ask to blackberry team what is use of purchasing curve 9380
this phone not able to handle 3 application It becomes most worst phone of my life
please provide some solution to my problem

Hi ritikapal
Welcome to the Community
Sorry to hear about your problem but As you also known that this is just a user support forum ,here user like you and us try to help each other as much possible.
On your Home screen Go to Options > Device > Application Management > Move your Trackpad left or right on the screen to CPU USAGE... check which application(s) is using the CPU resorces.
Regarding your device problem if anybody told you that BlackBerry are meant only for calling I think he has a little knowledge about BlackBerry.Your device can handle much more application but it depends on the way we use it.pressing the menu key for a few second  will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
        Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.If programs run in the background it will also lead to Battery drainage and also device hangs .Please have a look at this Article :
  KB14320 How to maximize battery life and free memory on the BlackBerry smartphone .
Try following those steps mentioned at the KB to see if your problem resolves.
If problem presists try it by youself :
1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then if it allow perform your backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  4. Use BBSAK from http://bbsak.org/   and wipe the device then after you get the error 507 ( no OS ) then proceed to next step.
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
6. Follow this KB on how to Restore backup http://www.blackberry.com/btsc/KB10339
Please try and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My blackberry Curve 9380 won't switch on

Hi, my blackberry curve 9380 won't switch on and i have had it on charge since last night. The red light or green light isnt on and it doesnt want to switch on even after i take the battery, sim and SD card out? It is just under a year old. Can anyone help because i need my phone to be on urgently!!!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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My BlackBerry Curve 9380 is lost/stolen

Please help me...
How can I track my lost BlackBerry Curve 9380 by its pin? It has been stolen and I don't know what to do.
Note:
I don't have BlackBerry protect account and I think the thief through away my SIM card but am sure he must not be switched off the device.

Hello,
Please see this helpful thread:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/Lost-or-Stolen-BlackBerry-What...
It is a pity you did not activate the FREE BB Protect app...it can be quite useful in your situation. But, like insurance, the time to prepare for this situation is BEFORE the need arises.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problema blackberry curve 9380

Hola a todos.
Se me bloqueó mi blackberry curve 9380 y mi problema es que conseguí el código para desbloquearlo pero no puedo ingresar a la pantalla o menú de petición de código MEP2. Alguien me puede ayudar?

Estimado Usuario, lamentablemente este foro es solo para el idioma Ingles, sin embargo lo podemos ayudar en el foro especializado en Español, esta es la dirección donde gustosamente lo podemos atender:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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You need to consider updating/reinstalling device OS. Check the below knowledge base article -
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tanzim
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hey,
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siincerely,
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the error message, i can't give any details, since i have given my cell back to the wtore as it still is in waranty and so they will search for the errors.
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Switch b/w edge and GSM on Blackberry Curve 9380

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Generally when I'm at home, I prefer to use GSM only coz I have Wi-Fi. But when I swtich off data usage, connect to Wi-Fi, the Browser and other internet applications say that they are unable to internet.
Also guide me how to switch b/w GSM & edge network...
Solved!
Go to Solution.

First Your need BIS - Blackberry Internet Serives subscription from Vodafone IN, this is the unique feature which seperates other mobile devices from Blackberry.
Browser, Facebook,twitter and all other apps require BIS subscription. Only appworld will work in Wi-Fi mode.
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if you have BIS subscription 3G is free.

Please help!!! curve 8330 jvm error 102, phone will NOT connect with desktop manager

can somebody please tell me how to fix my problem, phone is froze and i cant wipe it clean to start over or back up. picked up my phone last night and screen says "jvm error 102 reset" i spent several hours trying everything i could find on the net to fix this, but nothing has worked. i dont care if i loose all my stored info on phone, i just need to be able to use it. im in middle of job search and need phone!!

Hey Skootertrash74,
Welcome to the BlackBerry Support Community Forums.
Check out the following artilce on how to force the detection of the BlackBerry smartphone using Application Loader to reload the BlackBerry Software: http://btsc.webapps.blackberry.com/btsc/KB10144
I hope this helps!
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry curve 9220 got dead in just 4 weeks. the worst service center experience in ahmedabad, gujarat - india.

Conversation started Tuesday
6:32pm
Hem(personal info removed)
hi, my name is hem(personal info removed) from ahmedabad.
i m feeling like a fool after buying a blackberry curve 9220 white handheld from snapdeal. i received the phone in the last week of april'13 and on 31st may'13 my phone got dead. i submitted to the service centre in ahmedabad @ mithakali on 3rd june'13(WORK ORDER NO. - (personal info removed)223). i have been told that it needs to be sent to bangalore and will be back in aroung 15-20 days. still i have not received my phone. no one from blackberry is responding to me. from service centre ms. shweta told me that it will take one week - the same reply since last two weeks. mr. chintan has cooperated well on the no.((prsonal info removed)70). mr. chintan said that this service centre does not belongs to him so he has given me one more contact no. of mr. pravin - (personal info removed).
i m trying to get connect to this no. since last two days. this no. is either busy or not getting replied. i tried this no. in last two days for more than 50 times atleast. today mr. chintan has given me one more no. of mr. prashant ((personal info removed)13). he asked me for the WO no. and told me that some one will get back to me. i got a call from mithakali service centre and same reply - one more week. now mr. prashant is also not replying my phone. i m really not understanding a phone like blackberry which i hardly used for 4 weeks is lying with service centre since almost last four weeks. now in no way this phone is acceptable to me. now this long message is my last hope. i hope to recieve at least a reply as this is the longest message i have ever drafted in my life and that too for a bloody phone like blackberry. black service and black associates.
Regards,
(personal info removed)
THE TIMES OF INDIA - (personal info removed)

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have so far been unhelpful. You have no free path by which to bypass them, and should be escalating to their management levels.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

About Blackberry Curve 9380 Battery Warranty

Hi,
I have bought a BB Curve 9380 from Sharaf DG 4 U (Mirdiff Centre, UAE) dated 30-06-12. The phone is dead now as a result of a faulty Battery. I went to the Customer Service at Sharaf DG 4 U today and they are saying that there is no Blackberry warranty for Battery from the Manufacturer.
Guys, kindly help me out in finding a solution for this. Is it true that the BB Customers are not eligible for 6 months Battery warranty??
Looking forward to receive your opinions,
Regards,
Jaimon Joseph

Hi jaimonjoseph
Welcome to BlackBerry Support Community Forums
Please go through this World wide Battery Limited Warranty .Select your country and go through the documentation regarding Battery limited warranty.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

I tried to do the new update on OS X today, but it keeps telling me there's an error (102), help?

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Blackberry curve 9380 Micro SD card

Hi all,
I have a micro SD card with my BB curve 9380 and I would like a card with a bigger memory.
Can I get a Micro SDHC card for my phone?
I am not sure what the diffrence is.
Any help welcome!Thank you.
Melanie
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Thank you for your help.

Blackberry Curve 8530 text issues, please help!

I have a problem opening some texts on my blackberry curve 8530, most of the texts i get are threaded and i can read them fine. When I get texts from certain people and i open it, its just black and i cannot see any text so I have to forward the text to my phone to see what the person has texted me. Then i have to delete the text i forwarded to myself otherwise it wont work the next time i send another fwd text to myself to see what they said. It happens consistently with the same people in my contact list. Most people are fine, but theres a few people i text that this happens with and it happens every time they text me. Ive looked through settings and I have no idea how to fix this or how to change it. Its getting really old to have to fwd the texts people send me back to my phone to read them every time they text me. Can anybody please help me????? It would be much appreciated. Please please help me with this or explain to me whats going on with it. I have no other problems with my phone other than my screen freezing up every once in a while.
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Diana, the first thing I would suggest before doing something more invasive like a device wipe and restore is a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
See if the issue perists.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Blackberry Curve 9380 got Error 102! Help me!

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