My Blackberry Curve unit unexpectedly shuts down -- any suggestions?
Dear BB Community
For the past week, my blackberry curve 8310 has once or twice a day shut down unexpectedly. The only way I can get it back on is to take out battery and then reboot it. At first I thought it only happened when the battery ran out of charge but yesterday it happened when I had what I thought was a fully charged battery. Not sure if this is a battery problem or something else. Appreciate the support. Thanks Steve
Hi steveadolph and welcome to the BlackBerry Support Community Forums!
You should try backing up your BlackBerry and reloading the software using the following article"
http://www.blackberry.com/btsc/KB11320
Let me know if this helps!
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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Hi rowinchrist,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing your BlackBerry® Curve™ 8530 smartphone to shut down, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
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Blackberry Curve 9360 Frequently shutting down at random
Having some real issues with my blackberry shutting down at random. Somtimes in my pocket, somtimes when its just sitting on a table, often several times in a day. No, before you ask, its not getting unlocked and shut down by accident. Ensured its not just a low battery issue, as it happens even when it has been fully charged for several hours. When it eventually boots back up, it seems to have forgotten the time and date. It is, very inconvieniant. I am however by no means an expert when it comes to phones, as this is the first one i've had that does anything more than call and text, so any help or advice anyone could give would be greatly appriciated.
Random Details:
Provider: Orange
Model: Curve 9360
OS System: Had some real issues finding this, ill write down what i found (though its probably incorrect). 7.0 bundle 1825 (v7.0.0.400).
The only app i've downloaded onto it is sky news, and the battery has been replaced and played with many different ways to no improvement.Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If your BB remains under warranty, it may be just as well to cease any further diagnostics and seek support from your warranty service provider.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Imac keeps shutting down any suggestions?
Mac desktop keeps shutting down or screen freezes when not in use. Any suggestions on how to fix?
Startup in Safe Mode
http://support.apple.com/kb/PH14204 -
How do I make the retast sleep cancel shutdown option stop appearing every 30 seconds. If I am working on safari it doesn't happen but does in mail, when idle etc/ thanks in advacne for any suggetions, EireCowboy
A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
WAKE UP
In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
FILE CORRUPTION
Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
ENERGY SAVER
If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
-/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--
(username is your name or System Administrators name)
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
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Cheers!
DALE -
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TIA-
CampbellThe problem with diagnosing this issue is that it's neither clear what was wrong with the system when it was repaired, nor what was done to resolve it at the time. While these events may have nothing to do with the present issue, they may be directly related.
As an example - you say that the system was not hot when it recently shut itself down, but had the repair involved removal of the logic board and the thermal pad wasn't replaced (as described as a requirement in the service notes) then it would render the system far more likely to apparently random shutdowns, because heat would build up more quickly and trigger protective mode with little apparent heating. That would also explain why the restart options don't seem to work.
Thus it might be a good idea to ask the repairers exactly what they did to the system when they had it, before contemplating a potential fault in the power unit. -
Macbook pro retina 15" unexpectantly shutting down
Hi
My Macbook Pro is unexpectantly shutting down.
Im new to mac so not sure what other information I should post.
I cannot correlate if this started with any new app or program. the last 2 apps installed was openoffice.org and also iAntivirus (after i was getting the shutdowns)
This is the error log file (im not sure if it gives any information about the shut down but will provide it nonetheless)
Interval Since Last Panic Report: 15777 sec
Panics Since Last Report: 2
Anonymous UUID: 90633658-39C4-2134-0ED0-761094AC2FF6
Mon Jun 24 23:38:16 2013
panic(cpu 4 caller 0xffffff8028cf8163): "hfs_vnop_link: error 2 updating vp @ 0xffffff8058036c18\n"@/SourceCache/xnu/xnu-2050.24.15/bsd/hfs/hfs_link.c:643
Backtrace (CPU 4), Frame : Return Address
0xffffff81fce6ba00 : 0xffffff8028a1d626
0xffffff81fce6ba70 : 0xffffff8028cf8163
0xffffff81fce6bb80 : 0xffffff8028b121d6
0xffffff81fce6bbe0 : 0xffffff8028afcb88
0xffffff81fce6bf50 : 0xffffff8028de16aa
0xffffff81fce6bfb0 : 0xffffff8028ace9c3
BSD process name corresponding to current thread: backupd
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000028800000
Kernel text base: 0xffffff8028a00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 4888303395255
last loaded kext at 3634768355591: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7faadb0000, size 348160)
last unloaded kext at 126182441895: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa9b9f000, size 28672)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.6
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci1b4b,9182, sppci_ahci, Thunderbolt@10,0,0
PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@107,0,0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
Serial ATA Device: ST3000DM001-9YN166, 3 TB
Serial ATA Device: ST3000DM001-9YN166, 3 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
I am happy to provide any further informationI have read in another post that crash log may be more helpful
Process:
Calendar [449]
Path:
/Applications/Calendar.app/Contents/MacOS/Calendar
Identifier:
com.apple.iCal
Version:
6.0 (1648)
Build Info:
iCal-1648000000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [145]
User ID:
501
Date/Time:
2013-06-04 21:39:43.337 +0930
OS Version:
Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:
61765 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 24994 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 4 Dispatch queue: CalUIOccurrenceModel
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fffbc64ec30
VM Regions Near 0x7fffbc64ec30:
Submap
00007fff7aa23000-00007fff80000000
r--/rwx process-only submap
--> Submap
00007fff80000000-00007fffc0000000
r--/rwx machine-wide submap
unused split lib
00007fff88e8f000-00007fff88e96000 [ 28K] r-x/r-x SM=COW system shared library region not used by this process
Application Specific Information:
objc_msgSend() selector name: isTemporaryID
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff935ef782 szone_malloc_should_clear + 4117
1 libsystem_c.dylib
0x00007fff935e14ae malloc_zone_calloc + 79
2 com.apple.CoreData
0x00007fff8a131a7c _PFAllocateObject + 140
3 com.apple.CoreData
0x00007fff8a138b59 +[NSKnownKeysDictionary1 initWithSearchStrategy:] + 57
4 com.apple.CoreData
0x00007fff8a191642 -[NSManagedObject(_NSInternalMethods) _changedTransientProperties__] + 114
5 com.apple.CoreData
0x00007fff8a16f291 -[NSManagedObjectContext refreshObject:mergeChanges:] + 241
6 com.apple.CalendarStore
0x00007fff8d5e6069 -[CalManagedObjectContext refreshObject:mergeChanges:] + 115
7 com.apple.iCal
0x000000010e008e08 0x10dfca000 + 257544
8 com.apple.CoreFoundation
0x00007fff94117eda _CFXNotificationPost + 2554
9 com.apple.Foundation
0x00007fff8c0a4e26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
10 com.apple.CalendarStore
0x00007fff8d4a6f63 -[CalCalendarStore(CalCalendarStore_Internal) calendarStoreChangedExternally:] + 1046
11 com.apple.CoreFoundation
0x00007fff941c202c ____CFXNotificationPostToken_block_invoke_0 + 284
12 com.apple.CoreFoundation
0x00007fff94122cd2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 18
13 com.apple.CoreFoundation
0x00007fff940e347f __CFRunLoopDoBlocks + 255
14 com.apple.CoreFoundation
0x00007fff941077e4 __CFRunLoopRun + 772
15 com.apple.CoreFoundation
0x00007fff941070e2 CFRunLoopRunSpecific + 290
16 com.apple.HIToolbox
0x00007fff9088eeb4 RunCurrentEventLoopInMode + 209
17 com.apple.HIToolbox
0x00007fff9088ec52 ReceiveNextEventCommon + 356
18 com.apple.HIToolbox
0x00007fff9088eae3 BlockUntilNextEventMatchingListInMode + 62
19 com.apple.AppKit
0x00007fff8df32563 _DPSNextEvent + 685
20 com.apple.AppKit
0x00007fff8df31e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.AppKit
0x00007fff8df291d3 -[NSApplication run] + 517
22 com.apple.AppKit
0x00007fff8decdc06 NSApplicationMain + 869
23 com.apple.iCal
0x000000010dfcc235 0x10dfca000 + 8757
24 libdyld.dylib
0x00007fff8aaf27e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8a0e5d16 kevent + 10
1 libdispatch.dylib
0x00007fff9003ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff9003d9ee _dispatch_mgr_thread + 54
Thread 2:: CVDisplayLink
0 libsystem_kernel.dylib
0x00007fff8a0e50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff935ccfe9 _pthread_cond_wait + 869
2 com.apple.CoreVideo
0x00007fff943ce2a1 CVDisplayLink::runIOThread() + 689
3 com.apple.CoreVideo
0x00007fff943cdfd7 startIOThread(void*) + 148
4 libsystem_c.dylib
0x00007fff935c87a2 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff935b51e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8a0e56d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff935caf4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff935cad13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff935b51d1 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: CalUIOccurrenceModel
0 libobjc.A.dylib
0x00007fff8ab53259 objc_msgSend + 25
1 com.apple.CoreData
0x00007fff8a16f03d -[NSManagedObjectContext existingObjectWithID:error:] + 45
2 com.apple.iCal
0x000000010e032939 0x10dfca000 + 428345
3 com.apple.iCal
0x000000010e03271e 0x10dfca000 + 427806
4 libdispatch.dylib
0x00007fff9003ef01 _dispatch_call_block_and_release + 15
5 libdispatch.dylib
0x00007fff9003b0b6 _dispatch_client_callout + 8
6 libdispatch.dylib
0x00007fff9003c47f _dispatch_queue_drain + 235
7 libdispatch.dylib
0x00007fff9003c2f1 _dispatch_queue_invoke + 52
8 libdispatch.dylib
0x00007fff9003c1c3 _dispatch_worker_thread2 + 249
9 libsystem_c.dylib
0x00007fff935cad0b _pthread_wqthread + 404
10 libsystem_c.dylib
0x00007fff935b51d1 start_wqthread + 13
Thread 5:
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x00000000084225c0 rbx: 0x00007fb28f905470 rcx: 0x0000000110562ce8 rdx: 0x00007fb28f905470
rdi: 0x00007fb28f905470 rsi: 0x00007fff8d6627ea rbp: 0x0000000110562c00 rsp: 0x0000000110562bd0
r8: 0x0000000000012068 r9: 0x0000000000000006 r10: 0x00007fff7a53be20 r11: 0x00007fb28f91aa40
r12: 0x0000000000000001 r13: 0x00007fb28c2ecd20 r14: 0x0000000110562ce8 r15: 0x00007fb28c0da610
rip: 0x00007fff8ab53259 rfl: 0x0000000000010206 cr2: 0x00007fffbc64ec30
Logical CPU: 4
Binary Images:
0x10dfca000 -
0x10e2b9fff com.apple.iCal (6.0 - 1648) <FED2E323-D764-3C38-9E67-78F90A0E41B9> /Applications/Calendar.app/Contents/MacOS/Calendar
0x1103f6000 -
0x1103f7fff com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <641DB5BF-1E7A-3090-8AA3-CB11262B43FC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x110409000 -
0x11040cfff com.apple.DirectoryServicesSource (2.1 - 1169) <C1DDD61F-2F1E-3D21-80C2-38FC23DD9871> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x110414000 -
0x110467fff com.apple.AddressBook.CardDAVPlugin (10.8 - 333) <14C01B09-7E73-30C2-9882-AF4223A1A4F0> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x110493000 -
0x1104a4ff7 com.apple.NSServerNotificationCenter (5.0 - 5.0) <151748DA-BEAC-3E8C-B139-09256914F45E> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x112515000 -
0x1126d3fff GLEngine (8.7.25) <8398B57C-EE2D-3006-940C-CECE8E719D3B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11270a000 -
0x11287afff libGLProgrammability.dylib (8.7.25) <EE2DD8AF-C6C3-303D-976E-87B4AABF8371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1128b2000 -
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0x7fff91fe1fff com.apple.WebCore (8536 - 8536.28.10) <89CDA119-0FC8-3D0E-87B8-AB96BE6D1A36> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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0x7fff922a5ff7 com.apple.AddressBook.framework (7.1 - 1169) <5FFF3765-414A-3633-ADE5-337CD4B9A102> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff922a6000 -
0x7fff92441fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff92442000 -
0x7fff92491ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff924a0000 -
0x7fff9253afff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff925c9000 -
0x7fff9269cff7 com.apple.DiscRecording (7.0 - 7000.2.4) <49FD2D2F-4F2C-39B6-877B-6E3172577D18> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff926d8000 -
0x7fff926dafff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff926db000 -
0x7fff92ec0fff libclh.dylib (4.0.3 - 4.0.3) <4562B69C-9097-352B-A179-6E7017618562> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff92ec1000 -
0x7fff92f2eff7 com.apple.datadetectorscore (4.1 - 269.2) <4FD4A7CE-BB00-3AAB-B7AA-AE395D5400EC> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff92f2f000 -
0x7fff92fbefff libCoreStorage.dylib (296.16) <E5BF76A1-2B3E-3FD8-ABF4-F8D18829BF0A> /usr/lib/libCoreStorage.dylib
0x7fff93355000 -
0x7fff9344afff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff934a2000 -
0x7fff9355aff7 com.apple.CoreMessage (1.0 - 1503) <8C8B4C77-6985-3750-A54C-9806550C1C62> /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage
0x7fff9355b000 -
0x7fff93561fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff93562000 -
0x7fff935b3ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff935b4000 -
0x7fff93680ff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x7fff93681000 -
0x7fff936b2ff7 com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F- -
Xserve G5 unexpectedly shut down
Hi there,
We are still using an old Apple Xserve G5 for minor backup jobs. So far the Xserve is running very reliable. A year ago the Xserve unexpectedly
shut down for numerous times. As I found out the guys from the colocation connected the Xserve with a wrong port on their power reset system. So, as
soon as another colocation client initiated a power reset, a shutdown was forced on my Xserve.
Problem: A couple of days ago this kind of behavior reoccurred. My remote card showed me no display signal. So the Xserve has been completely
shutdown. The system.log doesn't show me any useful entries like localhost kernel[0]: ApplePMU::PMU forced shutdown. There are no entries before the system startup logfile entries. This time the server is attached to correct power supply unit and the power supply is working normally.
Unfortunately my ISP says that there were no maintenance on the colocationrack or any kind of power outage during this timeframe. I am still not sure
about that…
Anyone have seen this error on those old Xserve models?
Thanks3 times in last few days, while digitizing HDV
footage in FCP 5.1via FWire400 - the g5 has
unexpectedly SHUT DOWN. There's no Kernal Panic
warning - the system just flat shuts off as if the
power was pulled.
Have you tried copying the footage to the external SATA hard drives instead? I have had all sorts of problems with FireWire enclosures no longer working properly. If it works with the SATA setup you will know its probably the FW drive or its enclosure.
The process of elimination goes on,
Michael -
i believe that i have malware (possible highjack of safari browser) on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? i have symnatic endpoint and, after scanning, it reveals nothing. please help. :-).
are locked user files or that have incorrect permission a bad thing?
Yes.
why am i removing symantec?
Short answer: Because it's worse than useless and worse than the imaginary "viruses" you're afraid of would be if they really existed. For the long answer, see below.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
MBP unexpectedly shuts down for no reason- help!
MBP unexpectedly shuts down for no reason.
My MBP has been working fine, until I updated to 10.5. Originally this problem started in Bootcamp running XP, but has now done this once in OS X, just a while ago. There seems to be no difference- even when the psu is plugged in. Just now when it did this again, I pressed the power key and the led on the front blinked really fast, then there was a tone- like it was doing a firmware update (but I did the firmware update months ago!).
I've done a power reset- taking out the battery and holding the power key down for 20 seconds, which seems to have helped, but then again this problem seems to be rather sporadic, and one can never tell when it is going to happen next.
Oh yes, there is a mechanical 'click' that sounds when it does it- like a relay click. Is there a relay power related IC on the motherboard?
Any clues anyone? (I'm sending this exact letter to Apple as well)
TomIt's an interesting thread, but I seem to have the problem even when the cord is plugged in. I did have battery problems when I first got this MBP, but they seemed to settle down once I used the computer a bit more. FWIW, I have now got them mostly while using Bootcamp. BC beta 1.3 was really stable and good. It wasn't until I bought Leopard that this problem started. And again, it's only happened 3 or 4 times now.
I'll just have to keep saving. I'm sure Apple will wise up to this sooner or later. (Incidently, I haven't been able to send anything to Apple as I can't find their direct contact addie. Can someone 'remind' me? Thanks! -
I bought PSE8 from download about 6 months ago and loaded it on my desktop - a mid-range HP. Yesterday, the desktop died and I replaced it with a new, more powerful box - 8G RAM, a 945 processor and 1T of hard disk space. After installing PSE8 on this desktop, I noticed that it would start up fine and run for a while, then unexpectedly shut down. I'd get a Windows box telling me PSE8 had unexpectedly shut down and I'd be notified if Windows found a solution (not holding my breath for that.)
This never happened with PSE8 on my old HP, although Premier Elements 8 was useless due to the same problem - it would shut down after just a couple of minutes, and I spent hours on the phone with Mumbai trying to resolve it, and never did. I switched to Sony Vegas for video, and am very happy. But, I'm doing a lot of printing for the holidays, and I need PSE8 to run and not shut down.
Can anyone give me any advice on how to solve this problem? It is unique to this new machine. I am doing a lot of printing, and am hooked up to an EPSON R1900.
Thanks for any help anyone can offer.
RBCHope you would have got solution of your issue. If you again encounter this issue, try deleting the PSE preferences and then you can try launching the application.
-
Imac unexpectedly shut down without reason
I have an Imac 21,5" since october 2010. Since three days ago, the Imac unexpectedly shut down without reason when is in rest. It's no while the Imac is working, is only when is in rest. I need to unplugged and turn on again. No shows any other problem.
Glad tey fund the solution for you, let us kno how a new install works.
-
Unexpected Shut down when moving macbook pro on my 'lap'
In the last month or so, I've been suffering from an unexpected shut down of my mac book pro - which is quite annoying.
The issue seems to be (and it is reproducable) that after a few minutes (or seconds sometimes) of moving my mac from a flat surface (e.g. a coffee table) onto my 'lap' the computer just shuts down (no warning).
I can reproduce this by holding my mac in both hands above my lap and rotating away from me (i.e. screen closer and keyboard futher away)....
After some googling, I think this could be related to the sudden movement sensor (and a suggestion was to reset my smc by doing shift-ctrl-option-powerbutton when the mac was powered down). But this hasn't worked.
Anyone experienced similar issues?
I'm using a 17inch early 2011 mac book pro, running OS X 10.8.3 with the latest software updates installed.
It doesn't seem to matter what I'm doing, i.e. watching videos, writing emails, using lightroom, photoshop.
I wonder if this is related to any recent udpdate?
Thanks
IoantMake a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
My Blackberry Curve 8520 Keeps Shutting Itself Off...
Moderators, I really need your help.
My Blackberry Curve 8520 Keeps Shutting Itself Off after my power supply got damaged (the cord was cut open and the two small cables were touching each other causing it to spark a little). Now I turn it on and just 5 to 10 seconds later it shuts itself off everytime. The media card is damaged too. Last night I charged its batteries and 5 minutes ago it was already drained. I dont want to lose my contacts, notes or BBM contacts.
Please at least help me diagnose the problem.Hi dalstongirl
Have you already sent your BlackBerry in for service? If not, I would advise checking for any software updates by plugging in your BlackBerry to your PC and going to www.blackberry.com/update
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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