My blackberry is all blank

The screen of my Blackberry is all white on which there is this message" App Error 523" Reset. I've contacted my phone operator who told me to update my blackberry by downloading a software on Blackberry desktop manger. I've done that, then I connected my phone to my computer but nothing happened. Please, can you help? The model of my phone is Curve 9300 or the 3g. Thank you so much.

Hi Nickie_YF
The following article should help you with your App Error 523 issue.
KB24395 - "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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