My blackberry is deleting mail from my server. how do i stop it?

My blackberry seems to be deleting messages from my main server.  I know how to leave messages on the server via my Mac entourage email but they are still getting deleted and my blackberry is the only other place that could be deleting them.  Please help!

EmmyG, RIM doesn't delete emails from the mail server, it only flags that it has "pushed" that email or message to the handheld device. There is not a setting or function anywhere to delete from the server.
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