My Blackberry keeps rebooting

my blackberry, keeps rebooting, it starts up slowly, and when the loading bar gets to about mid way, it stops, shuts down then restarts over!! can anyone please help me!?!??!

Hello lilalphajr,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
-SR
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Similar Messages

Blackberry Keeps Rebooting a little then stops red light flashs then reboots again.

Hi.
My blackberry Curve ran out of charge whilst I was a college I went home and charged it. it was fine, Went to the gym and it ran out of battery again. (That day it ran out of charge really quickly) Anyways I get home to charge it and it wouldnt charge, so I took the battery out and now everytime i put the battery in it it Reboots itself the bar moves up like 1cm then the screen goes black and the red light comes on, the red light goes off then its reboots itself back to 1cm and repeats this, Ive tryed to use a different battery but the same happens and I cant connect it to my computer as it just turns off and Ive not even had the phone for a year.

Please help!!!!! my sons blackberry keeps rebooting itself then as it is nearly done it starts again, please can someone help maybe it needs a software upgrade how can one do this when the ph not even coming on

Storm keeps rebooting itself then says low battery

My BlackBerry keeps rebooting itself at random times. After it reboots, it says it has a low battery. The battery is usually fully charged when it does this. It's annoying when I'm watching a video on YouTube or talking with a friend. I don't know what to do anymore!

Hi,
You can try and remove the battery and allow your device to perform a hard reboot. Next, try to update your PRL by calling *228 and selecting option 2. Last, you can try to resend your service books. Go to Email Settings, press the Menu Key and select Service Books the select Resend Service Books. Hope this helps.
Doc

Blackberry keeps locking itself

My blackberry keeps locking itself in the middle of me using it without me even pressing the lock button? its really annoying because it will lock and then i try unlock it and then it locks again and freezes and then the buttons and scrolls stop working and i dont know why its doing this?

alice_poynter wrote:
the phone is locked.. like where you push the button at the top and it says "keypad is locked. press the lock button to unlock"
Thanks that is what I was asking. That's just a screen/keyboard lock.
Ok so you can easily unlock with the top edge button.
Have you rebooted? Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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While charging my new 9320 it keeps rebooting every few minutes

I upgraded to a BB Curve 9320. Today it is charging for the first time, but while charging it keeps rebooting, not continually but every few minutes. I already connected it to my computer which has Windows 7, to the Blackberry software and synced it with Contacts etc, but it is still rebooting. Anyone know what's wrong?

Hi and Welcome to the Community!
So, it only does this while charging, and only while charging on the wall charger? What about just charging to the PC? Or to a car charger? What about different wall/car chargers than those you already have?
In any event it is possible that your battery may be defective...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Phone keeps rebooting for no reason

I just replaced the battery in my Curve 8530 and it keeps rebooting for no reason at all. Any suggestions/resolutions?

Hey daVadar,
Have you tried removing and inserting the battery ? i would suggest trying to back up and complete a clean reload of the device software and test before restoring your backup: http://btsc.webapps.blackberry.com/btsc/KB11320
Cheers.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My 8900 keeps rebooting

I've had my 8900 for just under a year, worked well for ages but for the last month it keeps rebooting every 5 mins and is very annoying!
I ran a OS update the other day which seemed to help, but it still does it at least once a day.
Any ideas?

Hi
If you updated OTA then you will have not wiped off the problem which might be caused by a reaction between the device software and an app.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
If the PC does not recognize the BB, You need to connect the via the USB cable. Then pull the battery from the BB.
With the battery pulled, connect the BlackBerry to the USB connector and as SOON as you see USB-PIN:UNKNOWN hit Next. You have to be quick. From there you can put the battery back in (make sure you install the battery or else when the OS update is completing and the device disconnects from the computer to reboot, it will lose the power provided by the USB connection and you will get an error and have to do it all over again!).
If you don't get it right the first time, try again (unplug from USB, pull battery, connect and hit Next while USB-PIN:Unknown is showing). You have to be fast and the timing is key, so it may take you three or four attempts.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

My Tour Keeps Rebooting

My 9630 Tour keeps rebooting, i dropped it in water a while back but it was fine for almost a year after 3 days in rice, and after the new facebook and bbm updates, ive noticed that it self reboots. I know exactly when its going to reboot, because the keyboard dims as if the battery is dying, even with full charge right off the charger, then it reboots until i plug it back in. Ive cleared out all the apps and i dont have a usb cable to try to revert back to the old os4, is there any way that i can go back to bbm 5 or earlier, assuming that is the problem?

Hi semi_n00b,
I would advise backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT
You will need a USB cable for this. If this does not resolve the rebooting issue, you may want to contact your wireless provider for any other options available to you.
Hope this helps,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Curve 8320 keeps rebooting

i need help my phone keeps rebooting on its own
Solved!
Go to Solution.

Read this thread about JVM error
"JVM 102" error is generated on the BlackBerry smartphone
If error message persists, you may try this steps using JL_Cmder.
1) Download JL_Cmder, unzip & install to the computer.
2) Now, go ahead and sync all of your info or back it up. If you DO NOT, you will lose it ALL, obviously because we are wiping the device.
3) If you do not have the latest version of the Desktop Manager, download it from HERE
Also, make sure, that you have the OS you are wanting to install to the device, installed to your computer as well.
4) Make sure the Vendor XML file is deleted if you are going to install a OS that is not from your carrier. The vendor XML file can be located by going toC:\ProgramFiles\CommonFiles\ResearchInMotion\Apploader
5) Make sure the DM is closed and plug in BB to computer via USB
6) Go to the JL_Cmder on your computer and double click it to start. Now, this may take a few tries to connect, so keep trying until it does.
7) On the first screen, Press any key to continue.
8) Now, if your device uses a password, enter it now. If not, press "N"
9) Press 4 to initiate the WIPE
10) Press "Y" to continue
11) Now type "blackberry" to continu
12) Now you will see a white screen with a '507' Error Don't worry, this is what you want! You are now ready to install the OS.
13) Open the DM
14) Select Apploader and step your way to the finish. After the OS is installed, it will take anywhere from 15 to 30 minutes to reboot the device. DO NOT UNPLUG THE DEVICE UNTIL THE APPLOADER SCREEN SAYS "THE LOADING OPERATION WAS SUCCESSFUL!!
15) Almost done. Now, with the DM still open go to the Main page and Select "Backup & Restore" and restore from the backup that was made before wiping.
That's it! You have now wiped your device with JL_Cmder
Make sure you follow the instructions, and you shouldn't have a problem. I hope this helps.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Keep rebooting

i just bought BB Curve 9360 for 6 months and it keep rebooting itself? how to fix it? thanks

Hi and Welcome to the Community!
Please try the tricks documented in these articles:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Re: my phone keeps rebooting, I need help!!!!

My curve 9320 keeps rebooting, I don't know what exactly has made it do that, everytime it loads, it reboots again, I have taken the memory I am very worried because I don't know what to do, please help thank you

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Q5 keeps rebooting

Hello,
From today, with no big change on my Blackberry Q5, it's just keeps rebooting all time !
It's start rebooting and it's do again before finish the restart.
I can do nothing, it's rebooting all the time to empty the battery....
What can i do ?
When i plug to my computer, it's can stay connected because it's restart all the time.
Thanks for your help.

I'm presuming it's not your battery that's the problem. It could actually be your power button on top of the phone. Try to either use a thin screw driver tip to lift up the physical button, or possibly your nail tip. So long as you get that button slightly up. It's worth a shot because that's exactly what was happening with my partners phone...just kept rebooting and rebooting but there was on and off times that it would get pass to the main screen.
Here is an image of my partner's Q5 phone. She basically used her nail and dug out the silver power button so that it wouldn't touch the internal sensitive power key, and it solved her issue of the constant rebooting. Unbelievable and such an ugly sight for the phone but it did the job. I told my her that I'll be getting her the Classic Q20 next month when we're in Singapore. In the meantime her Q5 is still working.

Phone keeps Rebooting

I am on my 3rd blackberry tour and I keep having to get it replaced because it keeps rebooting on its own at random times throughout the day and night...it is such a headache because it takes so long for it to start up....the people at the sprint service store dont know what is wrong with it and they keep giving me new phones only to have the same issue....I was told taking the sim card out would help, but it didnt....does anyone have any suggestions??? my phone is up to date and everything!!

I AM GOING THRU THE SAME THING!ITS CRAZY,EVERYTIME I GO TO PLUG IN OR UNPLUG CHARGER AND I HAVE VERIZON

My 8520 has a white screen, then keeps rebooting

Hi All,
I have had my 8520 for about 18 months and it has worked fine. Recently, I downloaded an app from app world and then all strange things started to happen. (I am not sure if the problem is related). It would freeze with a white screen or just go black and if I try to reboot it will start up and then freeze again. at first It will only reboot properly if plugged into my desktop. I tried restoring the OS and that didnt help. Now, if it is plugged into the pc or wall charger it just keeps rebooting over and over. The phone works when it wants and sometimes it doesnt. It doesnt work for a whole day. PLEASE HELP!!!

Hello mirs81
Welcome to BlackBerry Support Community Forums
Please Start your Device on Safe Mode and then Uninstall the Application You recently installed on your device . And also remove any media card if you have on your device.
KB17877 How to start a BlackBerry smartphone in Safe Mode.
KB10040 : How to view or remove installed application on a blackberry smartphone.
Please try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Desktop/Finder keeps rebooting after upgraded to Maverick (mac mini hooked up to a home theater system)

My desktop keeps rebooting ever since I upgraded to Mavericks.
Current setup, Mac Mini hooked up to home theater (Panasonic SC-HTB20) that is then hooked up to my Panasonic Plasma TV.
I usually leave my Mac Mini on running and at least once a day when I turn on the TV I can see that my desktop was rebooted. Firefox and Chrome will say that it wasn't shut down properly and if I want to restore my previous session. Also some times when I switched the input to watch TV and switch back, all my windows will be scattered out of place. For example Chrome will be in the top left hand corner to the point that it's almost minimized and I wouldn't be able to move it as well. Only thing I can do is close out these applications and relaunch them. It doesn't appear that the OS actually crashed, but more like the desktop/finder itself crashed. Cause once in a while I will switch back or turn on the TV and the screen will stay black for a few minutes then I'll see the cursor in the top right hand corner. After that I will start to see the desktop and my application start loading. It doesn't go through the regular process of rebooting where you see the Apple logo so I don't think the OS actually crashed but I could be wrong.
For some reason it seems like Maverick doesn't like the home theater system. An almost guarantee way to reproduce the issue is to wait for the home theater to turn off after it's been inactive for a while. If I turn it on the home theater to have the audio coming from it I will see the desktop goes black immediately then the whole desktop reboot process I mentioned above will kick in.
Never had any of these issues on 10.7 before I upgraded to Maverick.
Anybody have any suggestion? I really don't want to format and downgrade back to 10.7.
Thanks

Sounds like a kernel panic.
If you post the report we could have a go at deciphering it.
It would be in /Library/Logs/Diagnostic Reports.

My Blackberry keeps rebooting

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