My blackberry keeps tuning off

Whenever i listen to music my phone just turns off. the screen either goes white or black and now it wont turn back on at all ive tried taking the battery out but it just loads for a few seconds then turns off again. help!!!!!!!!

Hi lucyd
Welcome to BlackBerry Support Forums
From what you described it appears that you should try a new battery,to see if that's a battery issue . Have you tried that ? Or start your device on Safe Mode , then play the same ,see if your device turn off itself. 
KB17877 : How to start a BlackBerry smartphone in Safe Mode
If even on safe mode it trun off then you might have to replace your Battery with a new one.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

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    Fold a small piece of paper and wedge it along the top edge of the battery (the top, opposite the end with the contacts). See the image below where the red arrows are.
    Try that a few days and see if the restarting persists.
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  • Blackberry keeps turning off! UGH HELP

    My blackberry has been doing great for a year, but 2 weeks, I would fully charge it all night, and then it would shut off after about 2 hours, even if I didn't use it and I would have to put it in the charger for it to work again. Now, it's shutting off after FIFTEEN MINUTES of using it, and when I put it in the charger and it goes through the whole 3 minute restart, the battery says it's full, and again keeps closing after 15 minutes. I haven't download any new apps or anything, so can anyone PLEASE help?

    Hey Daliadalia,
    Welcome to the BlackBerry® Support Community Forums.
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    http://btsc.webapps.blackberry.com/btsc/KB11320
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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  • My blackberry keeps turning off

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    abigailknowles wrote:
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  • Can I lock my 6th generation ipod nano whilst listening to it as it keeps switching off if i knock the sleep button

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  • I just bought an iPhone 4S 3 days ago, but its battery seems to lose 1% every 3-4 minutes. I tuned off some location services, bluetooth, and even siri,  and made its settings similar to my two-year old iPhone 4.  The 4S can last much shorter.

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    Interval Since Last Panic Report:  42069 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    CA297B40-FD7E-38B9-3447-C39824B28ECA
    Mon Jan  7 17:48:24 2013
    panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
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    0xffffff813083a9f0 : 0xffffff801da1d626
    0xffffff813083aa60 : 0xffffff7f9eed9b25
    0xffffff813083aaf0 : 0xffffff7f9efd34b3
    0xffffff813083ab50 : 0xffffff7f9efd3527
    0xffffff813083abc0 : 0xffffff7f9f2db853
    0xffffff813083ad00 : 0xffffff7f9eff9659
    0xffffff813083ad30 : 0xffffff7f9eee38da
    0xffffff813083ade0 : 0xffffff7f9eedefac
    0xffffff813083afd0 : 0xffffff7f9eee01d8
    0xffffff813083b0a0 : 0xffffff7f9f8382a1
    0xffffff813083b220 : 0xffffff7f9f8355d7
    0xffffff813083b2a0 : 0xffffff7f9f8363b4
    0xffffff813083b330 : 0xffffff7f9f836973
    0xffffff813083b460 : 0xffffff7f9f837428
    0xffffff813083b570 : 0xffffff7f9f8559de
    0xffffff813083b5b0 : 0xffffff7f9f856be2
    0xffffff813083b860 : 0xffffff7f9f8698f4
    0xffffff813083b9d0 : 0xffffff7f9f86a240
    0xffffff813083ba10 : 0xffffff7f9f86aadf
    0xffffff813083bae0 : 0xffffff7f9f86acc2
    0xffffff813083bb20 : 0xffffff7f9f85ff20
    0xffffff813083bb50 : 0xffffff7f9f84228f
    0xffffff813083bba0 : 0xffffff801de665b3
    0xffffff813083bbc0 : 0xffffff801de6718d
    0xffffff813083bc20 : 0xffffff801de64b8f
    0xffffff813083bd70 : 0xffffff801da981e1
    0xffffff813083be80 : 0xffffff801da20aed
    0xffffff813083beb0 : 0xffffff801da10448
    0xffffff813083bf00 : 0xffffff801da1961b
    0xffffff813083bf70 : 0xffffff801daa5b16
    0xffffff813083bfb0 : 0xffffff801daced53
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
             com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
             com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
                dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
    BSD process name corresponding to current thread: PluginProcess
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x000000001d800000
    Kernel text base: 0xffffff801da00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 4567640256295
    last loaded kext at 291508757115: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f9fbc1000, size 65536)
    last unloaded kext at 352521325148: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f9fbc1000, size 57344)
    loaded kexts:
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    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
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    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
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