My Blackberry Tablet was forced to upgrade and lost everythin

Has this happened to anyone?
I have been using the Blackberry Playbook for 3 months now and have setup everything and synced it to the desktop before. Just recently, I plugged it into the computer to sync pictures and such but it could not connect but asked to upgrade (note, a few weeks ago I had already updated the OS). After the update, it reset and asked to setup the Playbook as if I had just bought it. After setting it up again all of my videos, pictures, music, contacts, and applications were gone!! There seems to be no way for me to recover.
Also, I made sure that the Playbook did not shut down or get disconnected from the computer or the network while the upgrade was in progress.
I don't think that I will continue to use the Playbook at the risk of losing everything again. I had my baby's first crawl and many other important memories on there.
Solved!
Go to Solution.

Knottyrope - My problem was:  I WAS trying to back up the playbook!  It gave me an "backup error" message and when I followed the instructions (although the PB was already turned off I simply turned it back on) it automatically updated without any message indicating it would do so.
My complaint is that I had no warning of any sort - it did not advise me that if I continued it would update and I could possibly lose files.  I have had a warning like this on many other programs but not this time for my PB.  I would have not continued and would have cancelled the update. 
I would have sought out a professional to get my pictures off before proceeding with any kind of an update.  As it is, I am probably going to seek the help of a company in the US (I'm in Canada - right in the city RIM is) to see if they can restore anything; that's how important these pictures are to me.
If we had proceeded after being warned I would say you have the right to tell us we're pathetic.  But I'm sorry - I think we have every right to complain about how this updated.  I still can't believe something so simple went unchecked by a major company such as RIM.

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